Client success manager Work, Jobs in Horsham, Wsx (with Salaries)

Client Excellence Manager
DGS —Horsham
- £35,000 - £43,000 a year
- Full-time
- Travel
- In-person
- Free parking
Quick apply
Senior Client Success Manager
DXC Technology —Farnborough
- Full-time
Customer Success Manager
Russell Publishing —Brasted
- Up to £45,000 a year
- Hybrid work
- Microsoft Word
- CRM software
- Microsoft Excel
- Free parking
- Work from home
Partner Account Manager
Breathe —Horsham
- £34,000 - £36,000 a year
- Full-time
- IT
- Employee assistance programme
Quick apply
Entry Level Customer Success Manager (HF1346463)
Flourish —Epsom
- £30,000 a year
- Full-time
- Hybrid work
- Communication skills
Quick apply
4d
Customer Success Account Manager
Unily —Godalming
- Full-time
- Hybrid work
- Marketing
- Microsoft Office
- Bachelor's degree
Quick apply
Customer Experience Manager - Connected
Wavenet —London
- Full-time
- Hybrid work
- Sales
Quick apply
14d
Senior Sales Account Manager
Principal I Ltd —Horsham
- £40,000 a year
- Full-time
- Microsoft Word
- Sales
- IT
Quick apply
Partner Account Manager - 12 month FTC
Breathe —Horsham
- £34,000 - £36,000 a year
- Full-time
- IT
- Employee assistance programme
Quick apply
Mobile Phone Sales Executive
Global 4 Communications Limited —Horsham
- £28,000 - £30,000 a year
- Full-time
- Sales
- IT
- Communication skills
Quick apply
21h
Account Manager
everyLIFE Technologies —Farnborough
- £35,000 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- Salesforce
- Health & wellbeing programme
- Work from home
Quick apply
13d
Senior Account Manager
Tillo —Brighton and Hove
- Full-time
- Hybrid work
- APIs
- Communication skills
- Annual leave
Key Accounts Development Manager
Carrier —Wimbledon
- £42,000 - £84,000 a year
- Full-time
- Remote
- Communication skills
- Negotiation
Contact Centre Team Manager - Fintech
Foundever —Kingston upon Thames
- Up to £32,000 a year
- Weekend availability
- Management
- Human resources
- Communication skills
Senior Account Manager/New Business - for an IT Reseller EXPERIENCE ONLY. No agencies.
Strawberry Global Technology —Teddington
- Full-time
- Hybrid work
- CRM software
- Sales
- Microsoft Office
Quick apply
7d
Account Manager
Recorra —Lancing
- £33,000 - £35,000 a year
- Full-time
- Hybrid work
- Business development
- Presentation skills
- Communication skills
- Annual leave
- Employee assistance programme
Sr. Solutions & Services Specialist – Digital Workplace Solutions
Lenovo —Farnborough
- Full-time
- Remote
- English
- Business development
- Bachelor's degree
- Employee assistance programme
Key Account Manager
ZALARIS Deutschland GmbH —Weybridge
- Sales
- Contracts
Account Manager
Quantios —St. Helier
- Full-time
- Sales
- English
Quick apply
Internal Sales Representative - Enterprise & Public Sector
Lenovo —Farnborough
- Full-time
- Hybrid work
- Sales
- Communication skills
- Free parking
- Employee discount

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client success manager jobs near horsham, wsx

Client Excellence Manager

DGS -
Horsham

Quick apply

Job details

Permanent | Full-time
£35,000 - £43,000 a year

Benefits

Free parking
Company events
On-site parking

Qualifications

Driving Licence

Full job description

DG Solutions is a young, ambitious and rapidly growing business providing specialist B2B Dangerous Goods support, training and consultancy services across the UK and Europe. As we continue to expand, we are seeking an exceptional Client Excellence Manager to lead our client-facing operations and ensure we continue to deliver industry-leading service standards while achieving ambitious commercial growth targets.

This is a leadership role with responsibility for managing and developing a team of four Client Account Managers while overseeing the day-to-day commercial and operational performance of the business. You will be responsible for maintaining the integrity of our sales pipeline, ensuring our CRM remains accurate and effective, monitoring key performance indicators, and ensuring opportunities are consistently progressed from initial enquiry through to long-term client partnership.

Working closely with the Managing Director, Technical Excellence Manager and DG Consultants, you will drive revenue growth, identify new market opportunities, develop winning proposals for major organisations and public bodies, and ensure that every client receives an exceptional level of service. You will be accountable for maintaining demanding service standards, including rapid response times to enquiries and technical queries, proactive client engagement programmes, and the continual development of customer relationships across our portfolio.

Alongside your commercial responsibilities, you will have input on our operational excellence across our training and consultancy services, ensuring processes are efficient, documented and consistently delivered to the highest standards. You will take ownership of team performance, training and development, identify opportunities for continuous improvement, and ensure the business maintains the professionalism, responsiveness and attention to detail that our clients expect.

This role offers the opportunity to make a significant impact within a growing organisation where your leadership will directly influence client satisfaction, operational performance and commercial success. The position includes regular travel to our South Wales office, typically on a monthly basis, together with occasional international travel where required.

Responsibilities:

Manage the integrity of the Hubspot CRM Database by running routine reports and conducting quality checks to ensure that customer approaches/processing is correct and that all data is accurate and complete. Ensuring any errors are corrected immediately, collated and analysing trends to ensure any training gaps are identified and addressed for each team member.
Responsible for achieving growth targets for revenue year-on-year.
Responsible for investigating, scoping and proposing new target markets and recommending approach/marketing strategies to make progress on those markets.
Responsible for developing technically and operationally tailored proposals for large organisations/public bodies with a proven success rate of over 75%.
Responsible for ensuring industry-leading excellence in our client experience, and Client care KPIs are met.
Responsible for ensuring DG Consultant utilisation is maintained at 75-90%
Responsible for reviewing each customer account, every 12 months to ensure best-service and maximum offering is made of our product range.
Oversee new leads on CRM, ensuring that potential leads are researched, added and progressed at a steady rate to maintain sales pipeline (c. 15 new approaches per person, per day).
Oversee the DGS Inboxes to ensure that new enquiries, and support queries are consistently answered swiftly and to an exceptional standard
Lead the day-to-day running of the office and ensure any issues are troubleshooted, recorded and communicated to Managing Director.

Pay: £35,000.00-£43,000.00 per year

Benefits:

Company events
Free parking
On-site parking

Application question(s):

Do you hold a full UK driving license?

Work Location: In person

Quick apply

Refine Your Search

client success manager jobs in horsham, wsx

Client Excellence Manager

Senior Client Success Manager

Customer Success Manager

Partner Account Manager

Entry Level Customer Success Manager (HF1346463)

Customer Success Account Manager

Customer Experience Manager - Connected

Senior Sales Account Manager

Partner Account Manager - 12 month FTC

Mobile Phone Sales Executive

Account Manager

Senior Account Manager

Key Accounts Development Manager

Contact Centre Team Manager - Fintech

Senior Account Manager/New Business - for an IT Reseller EXPERIENCE ONLY. No agencies.

Account Manager

Sr. Solutions & Services Specialist – Digital Workplace Solutions

Key Account Manager

Account Manager

Internal Sales Representative - Enterprise & Public Sector

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