Customer support & client services Work, Jobs in Houghton Regis, Bdf (with Salaries)

Customer Complaints Advisor
Return on Investment Ltd —Milton Keynes
- £24,850 - £26,000 a year
- Monday to Friday
- Hybrid work
- Organisational skills
- Communication skills
- Negotiation
- Free parking
- Annual leave
Quick apply
Helpdesk Agent (Full Time Office Working inc weekends)
Ostara Systems —Milton Keynes
- £26,000 a year
- Weekend availability
- Microsoft Word
- Communication skills
Receptionist and Administration Assistant
Jones Hunt Keelings —Hitchin
- From £26,000 a year
- Full-time
- Hospitality
- Customer service
- Computer literacy
- Health & wellbeing programme
Quick apply
3d
Client Scheduler / Administrator (3 month contract)
Kiwa —Dunstable
- Full-time
- Organisational skills
- Communication skills
- Annual leave
Account Co-Ordinator
Atlas Workplace Services —Milton Keynes
- £29,750 a year
- Microsoft Word
- Customer service
- English
Quick apply
Call Centre Agent - Fundraising
DTV Optimise Ltd —Bedford
- From £26,520 a year
- 8 hour shift
- CRM software
- In-person
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
10d
Call Centre (Collections) 8am-12pm Monday to Friday
Insurance Collections Bureau Ltd —Welwyn Garden City
- £12.71 an hour
- Part-time
- Computer literacy
- Data entry
- Financial services
Quick apply
Customer Champion - Fixed Term Contract
Personal Group —Milton Keynes
- £26,000 - £27,500 a year
- Hybrid work
- Microsoft Word
- Communication skills
Quick apply
2d
Contact Centre Operations Manager
Eckoh —Hemel Hempstead
- From £47,000 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Analysis skills
- Free parking
- Work from home
Quick apply
Helpdesk Agent - 11:30 - 20:30 office based including weekend work
Ostara Systems —Milton Keynes
- £26,208 a year
- Weekend availability
- Microsoft Word
- Communication skills
Customer Service Representative
Acrelec UK —Hemel Hempstead
- £21,158 - £24,785 a year
- Full-time
- Hybrid work
- Microsoft Word
- POS
- IT
- Health & wellbeing programme
- Gym membership
Quick apply
22h
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Welwyn
- £3,800 a month
- Full-time
- Sales
Quick apply
Catering Assistant
Impact Food Group —Dunstable
- £16,014.60 a year
- Weekend availability
- School
- Employee discount
Quick apply
Payment Processing Officer - Herts Interpreting & Translation Service
Herts Interpreting & Translation Service —Hemel Hempstead
- £25,761 a year
- Part-time
- Databases
- AI
- Communication skills
- Bereavement leave
- Sick pay
Quick apply
4d
Fraud Analyst
FIS Global —Milton Keynes
- £12.71 an hour
- Full-time
- Computer literacy
- Data analysis skills
- Organisational skills
- Free parking
- Paid training
Trainee European Import Operator
Simarco —Bedford
- Full-time
- Computer literacy
- Data entry
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
JUNIOR SALES CONSULTANT
Verisure Services (UK) Limited —Welwyn
- £3,800 a month
- Full-time
Quick apply
Field Support Specialist
FOODHUB —Milton Keynes
- £34,258 a year
- Full-time
- Hospitality
- Customer service
- Computer literacy
- Employee assistance programme
- Gym membership
Quick apply
1d
Office Receptionist
Pictons Solicitors —Milton Keynes
- From £25,800 a year
- Full-time
- Computer literacy
- Administrative experience
- Accounting
Quick apply
Front of House Receptionist - MFS & RUK
BidvestNoonan —Rickmansworth
- £15.87 an hour
- Part-time
- Front desk
- Communication skills
- Annual leave
Quick apply

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customer support & client services jobs near houghton regis, bdf

Customer Complaints Advisor

Return on Investment Ltd -
Milton Keynes

Quick apply

Job details

Permanent
£24,850 - £26,000 a year

Benefits

Free parking
Annual leave
Company pension
Car scheme

Qualifications

Live chat
Customer service call handling
Inbound customer enquiry call handling
Client engagement
Complaint handling
Organisational skills
Customer interaction
Communication skills
Negotiation

Full job description

Customer Complaints Advisor
Location: Milton Keynes - Hybrid Working
Salary: £24,850 - £26,000 + Bonus
Hours: Shift-based between 8:30am - 7:00pm Monday to Friday and 9:00am - 1:00pm Saturdays

Help shape exceptional customer experiences

At ROI, we're helping shape the future of fleet by combining people, technology and industry expertise to solve complex challenges for some of the biggest names in automotive. As the UK's leading automotive support agency, we partner with over 70% of automotive brands, delivering customer engagement, technology, insight and marketing solutions that drive measurable results.

As we continue to grow, we're looking for a Customer Complaints Advisor to join our team supporting one of our long-standing automotive partners, Kia.

If you're someone who enjoys solving problems, takes ownership of customer outcomes and thrives in a fast-paced environment, this is an opportunity to make a genuine impact. Every conversation you have helps strengthen customer relationships and contributes to the success of both our clients and our business.

The role

As a Customer Complaints Advisor, you'll support customers across multiple channels including phone, email and webchat, delivering professional, empathetic and efficient resolutions.

Working as part of a collaborative, high-performing team, you'll take ownership of customers from start to finish, ensuring every interaction reflects the high standards our customers expect.

This is a varied and fast-paced role where you'll manage a high volume while maintaining excellent attention to detail and meeting service level expectations.

No two days are the same, so we're looking for someone who stays calm under pressure, communicates confidently and genuinely enjoys helping people.

What you'll be doing

Managing customer complaints and enquiries via telephone, email and webchat.
Taking ownership of cases through to resolution.
Investigating customer concerns with accuracy and attention to detail.
Delivering fair and timely outcomes while balancing customer needs with business requirements.
Working to service level agreements and quality standards.
Collaborating with colleagues and sharing knowledge to deliver the best customer experience.
Continuously developing your knowledge and skills to deliver outstanding service.

What we're looking for

We're looking for people who combine empathy with confidence and enjoy finding solutions.

You'll ideally have:

The ability to understand situations from the customer's perspective.
Excellent written and verbal communication skills.
A calm, resilient and positive approach when handling challenging conversations.
Strong organisational skills with excellent attention to detail.
A proactive approach to problem-solving.
Good negotiation skills and sound judgement.
A collaborative mindset with a willingness to support others and share knowledge.
A desire to learn, adapt and continuously improve.

What you'll get in return

We believe great people deserve a great experience too.

Our benefits include:

£500 annual Health & Wellbeing Allowance to spend on your physical or mental wellbeing.
Hybrid working following training.
Team social events.
Free parking.
Access to Education Bursaries to support your personal and professional development.
Birthday day off plus a birthday voucher.
Company pension.
Healthcare plan.
Annual leave that increases with service.
Employee car purchase schemes.

Why ROI?

At ROI, you'll have the opportunity to do meaningful work that makes a visible difference. You'll be trusted to take ownership, supported by experienced colleagues who value collaboration over ego, and encouraged to keep learning as technology continues to transform our industry.

We're building teams that embrace curiosity, adaptability and continuous improvement, creating rewarding careers in a business that's helping shape the future of fleet.

If you're looking for a role where your work has real impact and you can continue to grow your career, we'd love to hear from you.

Apply today and become part of our journey.

Quick apply

Refine Your Search

customer support & client services jobs in houghton regis, bdf

Customer Complaints Advisor

Helpdesk Agent (Full Time Office Working inc weekends)

Receptionist and Administration Assistant

Client Scheduler / Administrator (3 month contract)

Account Co-Ordinator

Call Centre Agent - Fundraising

Call Centre (Collections) 8am-12pm Monday to Friday

Customer Champion - Fixed Term Contract

Contact Centre Operations Manager

Helpdesk Agent - 11:30 - 20:30 office based including weekend work

Customer Service Representative

JUNIOR SALES ADVISOR

Catering Assistant

Payment Processing Officer - Herts Interpreting & Translation Service

Fraud Analyst

Trainee European Import Operator

JUNIOR SALES CONSULTANT

Field Support Specialist

Office Receptionist

Front of House Receptionist - MFS & RUK

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