Technical support occupations Work, Jobs in Houghton Regis, Bdf (with Salaries)

3rd Line Service Delivery Analyst
Moto —Dunstable
- Full-time
- Hybrid work
- Hospitality
- Sick pay
Quick apply
9d
Service Operations Analyst
ITSO Ltd —Milton Keynes
- £30,000 - £40,000 a year
- Full-time
- Hybrid work
- Oracle
- Windows
- Analysis skills
Quick apply
2d
Customer Support Agent
Eposability —Hemel Hempstead
- From £28,000 a year
- Overtime
- Hospitality
- Customer service
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
7d
IT First Line Support Assistant
ACO Technologies plc —Shefford
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee assistance programme
5d
Operational Support Analyst – Enable Ground Crew
easyJet —Luton Airport
- Full-time
- Hybrid work
- Continuous improvement
- Employee discount
1d
Senior IT Support Engineer - On-site Services
GEA Group Aktiengesellschaft —Milton Keynes
- Full-time
- English
- Computer networking
- IT
Technical Helpdesk
GXO Logistics —Milton Keynes
- £26,000 - £32,000 a year
- Full-time
- Hybrid work
- Azure
- SQL
- Travel
- Annual leave
Principal Technical Support Engineer
Leonardo UK Ltd —Luton
- £53,259 - £71,400 a year
- Full-time
- Hybrid work
- Continuous improvement
- Flexible schedule
- Referral programme
Technical Support Team Lead
Kinetic Software —Milton Keynes
- Hybrid work
- Management
- Administrative experience
- SQL
- Employee assistance programme
- Employee discount
1st Line Support Analyst
Dawsongroup —Milton Keynes
- Full-time
- Windows
- IT
- Communication skills
Quick apply
9d
Technical Support Engineer
InPost UK —Hemel Hempstead
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Quick apply
1st Line Support Engineer
Avrion Networks —Potters Bar
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
8d
Tier 1 Technical Support Associate
8x8, Inc. —Aylesbury
- Monday to Friday
- Customer service
- English
- Analysis skills
School IT Technician
Croft MSP —Hertford
- Full-time
- IT
- In-person
- School
- Employee discount
Quick apply
9d
IT SUPPORT ASSISTANT
Porcelanosa Grupo —Watford
- Part-time
- Windows
- Microsoft Office
- In-person
Technical Support Engineer
Atlas Copco Group —Hemel Hempstead
- Full-time
- Hybrid work
- Administrative experience
- Continuous improvement
- Travel
Freelance Associate Business Analyst Trainer - day rate
Enterprise Analysts —Milton Keynes
- From £400 a day
- English
- Organisational skills
- IT
Quick apply
5d
1st Line Service Desk Analyst
Intercity Technology —Shefford
- Windows
- IT
- Employee assistance programme
Technical Support Executive
Origin —High Wycombe
- £27,000 - £29,000 a year
- Full-time
- Customer service
- Microsoft Office
- Analysis skills
- Employee assistance programme
- Employee discount
1d
IT Technician
GreatFind Recruitment —Watford
- £24,420 - £29,000 a year
- Full-time
- In-person
- Communication skills
- School
- Free parking
Quick apply

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3rd Line Service Delivery Analyst

Moto -
Dunstable

Quick apply

Job details

Full-time
9 days ago

Benefits

Company pension
Sick pay

Qualifications

Microsoft Windows Server
Hospitality
Technical support
DNS
Root cause analysis
PowerShell
Active Directory

Full job description

3rd Line Service Delivery Analyst
Competitive salary
37.5 hours per week - Monday to Friday, with some flexibility between 7am and 6pm, typically 9-5.
Hybrid – 2 days in our Toddington office

Keep Moto Moving Behind the Scenes

At Moto, technology plays a critical role in keeping our motorway service areas running smoothly for millions of customers every year. From supporting our sites and colleagues to maintaining the systems that power our business, our technology team helps keep everything moving.

We're looking for a 3rd Line Service Delivery Analyst to join our Business Technology team. This is an opportunity for an experienced technical specialist who enjoys solving complex problems, improving services, and making a genuine impact across a large multi-site environment.

You'll be a senior escalation point within the team, taking ownership of challenging technical issues, supporting critical infrastructure, and helping to drive service improvements that make a lasting difference.

Why Join Us?

Bonus: Up to 15% bonus
Time off: 25 days holiday
Exclusive discounts: Up to 60% off for you, your partner, and loved ones
Inclusive benefits: Enhanced maternity, paternity, pension, sick pay & life assurance
Career development: Fantastic training opportunities, including funding for qualifications

Your Responsibilities

Acting as a senior escalation point for infrastructure and workplace technology issues
Diagnosing and resolving complex technical problems from 1st and 2nd line support teams
Maintaining and supporting servers, hosted platforms, end-user devices and site technology
Investigating recurring issues and contributing to root cause analysis
Supporting hardware lifecycle activities, including configuration, replacement and fault diagnosis
Working closely with third-party suppliers to manage escalations and restore services
Providing technical input into infrastructure and service improvement projects
Producing clear documentation, technical notes and knowledge articles
Identifying opportunities to reduce incidents, improve stability and increase service efficiency
Deputising for the Infrastructure & Service Delivery Functional Lead when required

What You’ll Bring

We're looking for someone who combines strong technical expertise with a proactive, solutions-focused mindset.

You'll ideally have experience with:

Windows Desktop and Windows Server administration
Microsoft 365 support and administration
Active Directory and Group Policy
Infrastructure monitoring and troubleshooting
Virtualised, hosted or cloud-based environments
Networking technologies including DNS, Wi-Fi, switches, routers and firewalls
Backup monitoring and recovery processes
PowerShell or other scripting tools
Hardware builds, configuration and fault diagnosis
Supplier management and technical escalation processes

Experience within retail, hospitality, EPOS, payment or multi-site technology environments would be advantageous.

What Makes You Great for This Role

You'll be:

A natural problem solver who enjoys getting to the root cause of issues
Calm and effective when managing complex technical incidents
Comfortable communicating with both technical and non-technical colleagues
Highly organised with excellent attention to detail
Proactive in identifying improvements and reducing recurring issues
Passionate about delivering reliable, high-quality technology services

Why Moto?

At Moto, we're proud to be the UK's leading motorway service area operator, serving millions of customers every year. Behind every successful site is a team of talented colleagues working together to make a difference.

Ready to Apply?

If you're an experienced infrastructure or technical support professional looking for a role where you can influence service quality, solve complex challenges and help shape the future of technology at Moto, we'd love to hear from you.

Apply today and help keep Moto's technology running at its very best.

INDCS

Quick apply

Refine Your Search

technical support occupations jobs in houghton regis, bdf

3rd Line Service Delivery Analyst

Service Operations Analyst

Customer Support Agent

IT First Line Support Assistant

Operational Support Analyst – Enable Ground Crew

Senior IT Support Engineer - On-site Services

Technical Helpdesk

Principal Technical Support Engineer

Technical Support Team Lead

1st Line Support Analyst

Technical Support Engineer

1st Line Support Engineer

Tier 1 Technical Support Associate

School IT Technician

IT SUPPORT ASSISTANT

Technical Support Engineer

Freelance Associate Business Analyst Trainer - day rate

1st Line Service Desk Analyst

Technical Support Executive

IT Technician

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