Customer Experience Manager
Sainsbury's —Uxbridge
- £36,450 a year
- Management
- Leadership
- Employee discount
2d
Learning and Talent Development Manager
Civil Aviation Authority —Gatwick Airport
- £72,547 - £75,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Business
- Leadership
- Annual leave
- Gym membership
3d
Group Operations Manager
Little Mamma Group Ltd —London
- £73,074.69 - £95,294.50 a year
- Full-time
- Hybrid work
- Management
- Supervising experience
- Leadership
- Health & wellbeing programme
- Flexitime
Quick apply
3d
Membership & Appeals Manager (FTC)
English National Opera —London
- £38,000 a year
- Weekend availability
- Hybrid work
- English
- Analysis skills
- Organisational skills
Examinations and Timetabling Officer x2
SOAS University of London —London
- £35,749.57 - £42,207.57 a year
- Full-time
- Hybrid work
- University
- School
- Annual leave
- Employee assistance programme
3d
Assistant General Manager
Lampton Leisure —Brentford
- £40,040 a year
- Full-time
- Management
- First Aid Certification
- Team management
- Employee assistance programme
- Gym membership
9d
Internal Communications Manager
SOAS University of London —London
- £51,902.57 - £61,048.57 a year
- Full-time
- Annual leave
- Employee assistance programme
12d
Member Experience and Engagement Manager
LGBT Great —London
- Full-time
- Hybrid work
- Continuous improvement
- Human resources
- Time management
Quick apply
11d
Senior CRM and Engagement Manager
Golfbreaks —Windsor
- £50,000 - £55,000 a year
- Full-time
- Hybrid work
- Hospitality
- Analysis skills
- Continuous improvement
- Employee assistance programme
- Employee discount
Quick apply
2d
Membership Manager
Loulou Groupe —London
- Hospitality
- Project management
- Organisational skills
Operations Manager
17 Bruton Street —London
- Up to £55,000 a year
- Full-time
- Oracle
- English
- Microsoft Office
- Employee discount
Quick apply
3d
Casual / Cover Duty Manager
Lampton Leisure —Brentford
- £16.02 an hour
- Part-time
- Supervising experience
- First Aid Certification
- Employee assistance programme
- Gym membership
13d
Assistant Manager
Everyman Media —Esher
- Full-time
- Hospitality
- Customer service
- Employee assistance programme
- Employee discount
Quick apply
13d
Homelessness Team Manager
Hillingdon Council —Uxbridge
- £53,172 - £57,402 a year
- Organisational skills
- Leadership
- Free parking
- Employee discount
3d
Lead Customer Experience Manager
Sainsbury's —Uxbridge
- From £40,000 a year
- Management
- Leadership
- Employee discount
5d
Programme Manager - Global Talent Visa
Founders Forum Group —London
- Full-time
- Hybrid work
- Analysis skills
- Project management
- Presentation skills
- Work from home
- Employee discount
Quick apply
Customer Relations Executive
London Square —Kingston upon Thames
- Full-time
- Communication skills
- Employee discount
- Gym membership
Quick apply
Assistant Store Manager
NEXT —Hounslow
- From £30,600 a year
- Weekend availability
- Employee discount
Accommodation Team Manager
Hillingdon Council —Uxbridge
- £53,172 - £57,402 a year
- Organisational skills
- Leadership
- Free parking
- Employee discount
3d
Partnerships Manager - Membership & Heritage Organisations (12m FTC)
DC Thomson —London
Quick apply
5d

I want to receive the latest job alerts for membership manager in hounslow, gtl

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

membership manager jobs near hounslow, gtl

Customer Experience Manager

Sainsbury's -
Uxbridge

Apply Now

Job details

Permanent
£36,450 a year
2 days ago

Benefits

Cycle to work scheme
Discounted or free food
Company pension
Employee discount

Qualifications

Management
Leadership

Full job description

Customer Experience Manager

Salary: 36450
Location: Uxbridge Store, Uxbridge, UB8 1QW
Contract type: Permanent
Business area: Retail
Closing date: 03 July 2026
Requisition ID: 400066714

Leading in our stores:

Our management teams don’t just run stores - they’re the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the bar every single day for our customers. Whether it's product availability, safety standards, or delivering seamless daily operations, they’re hands-on, sleeves-rolled-up changemakers. And the impact? Work becomes more rewarding for our colleagues, and shopping becomes a next-level experience for every customer who walks through our doors. This is how we bring our purpose to life, one powerful action at a time.

What you’ll be doing:

Taking responsibility for the overall customer experience across the store from the checkout to back of house ensuring we deliver on our customer commitments
Managing the front-end checkout operation, ensuring all our customers are served in line with our expectations
Managing operations in our petrol station (If your shop has one)
People management is a big part of the role, managing performance and capability, conducting disciplinaries and ensuring scheduling and pay are accurate.
At times you may assume overall responsibility for running the store, making sure that all colleagues are given direction and support to deliver for the customer.

What makes a great customer experience manager:

Previous line management responsibilities in a fast-paced, operational environment.
Someone who is truly obsessed with customers and service, and coaches a team to do the same.
Delivers KPI's or other performance indicators.
Can manage disciplinaries, performance issues or other similar employee relations issues.
Leads operations and comfortable doing this alone in the absence of more senior management.

Essential Criteria:

A track record of delivering exceptional customer experiences, with evidence of coaching others to consistently raise the bar.
Experience leading teams in a dynamic, customer-facing environment — you’ve inspired others, driven high performance, and created a culture where colleagues thrive.
Leadership experience in a high-volume, fast-paced operational setting — whether in retail, food service, or hospitality — where you’ve overseen daily operations, solved business problems, and kept teams focused on what matters most: delivering for customers.
Proven success in delivering against a wide range of KPIs — from sales and stock availability to customer satisfaction and colleague engagement, you’ve made a measurable difference.
Experience managing complex people matters, including performance, absence, and formal employee relations cases, with confidence and fairness.

Working for us has great rewards

Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including:

Discount card – 10% discount off on your shopping at Sainsbury’s, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury’s every Friday and Saturday.
An annual bonus scheme based on our, and your, performance.
Free food and hot drinks provided for Colleagues in all our stores.
Generous holiday entitlement, maternity and paternity leave.
Pension – we’ll match 4-7.5% of your pension contributions.
Sainsbury’s share scheme – build up an investment at discounted rates.
Wellbeing support – access to emotional support, counselling, legal and financial advice.
Colleague networks – link with like-minded people to help fulfil your potential.
Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI.
Special offers on gym memberships, restaurants, holidays, retail vouchers and more.

An inclusive place to work and shop:

We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome when they shop with us.

To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look here.

Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.

Apply Now

Refine Your Search

membership manager jobs in hounslow, gtl

Customer Experience Manager

Learning and Talent Development Manager

Group Operations Manager

Membership & Appeals Manager (FTC)

Examinations and Timetabling Officer x2

Assistant General Manager

Internal Communications Manager

Member Experience and Engagement Manager

Senior CRM and Engagement Manager

Membership Manager

Operations Manager

Casual / Cover Duty Manager

Assistant Manager

Homelessness Team Manager

Lead Customer Experience Manager

Programme Manager - Global Talent Visa

Customer Relations Executive

Assistant Store Manager

Accommodation Team Manager

Partnerships Manager - Membership & Heritage Organisations (12m FTC)

I want to receive the latest job alerts for membership manager in hounslow, gtl

Related Searches

Explore jobs in more locations

Customer Experience Manager

Salary: 36450
Location: Uxbridge Store, Uxbridge, UB8 1QW
Contract type: Permanent
Business area: Retail
Closing date: 03 July 2026
Requisition ID: 400066714

Jobseeker tools

Employer Tools

Browse

Stay Connected

Refine Your Search

membership manager jobs in hounslow, gtl

I want to receive the latest job alerts for membership manager in hounslow, gtl

Related Searches

Explore jobs in more locations

Customer Experience Manager

Salary: 36450 Location: Uxbridge Store, Uxbridge, UB8 1QW Contract type: Permanent Business area: Retail Closing date: 03 July 2026 Requisition ID: 400066714

Salary: 36450
Location: Uxbridge Store, Uxbridge, UB8 1QW
Contract type: Permanent
Business area: Retail
Closing date: 03 July 2026
Requisition ID: 400066714