Senior director Work, Jobs in Hove (with Salaries)

Sr.Dir,Patient Experience
Franciscan Children's —Brighton
- £140,649.60 - £225,024.80 a year
- Full-time
- Hybrid work
- Continuous improvement
- Team management
- Leadership
Independent Chair, SEND and AP Partnership Board
Brighton & Hove City Council —Hove
- £600 a day
Responsible Individual Children's residential home EAST SUSSEX
Brighter Days Residential Ltd —Newhaven
- £58,000 - £62,000 a year
- Part-time
- Hybrid work
- Analysis skills
- Experience working with children
- Leadership
Quick apply
7h
PA to Assistant Director and Heads of Service
East Sussex County Council —Lewes
- Microsoft Powerpoint
- Microsoft Outlook
- Administrative experience
12d
Governance Lead
1st Central —Haywards Heath
- Up to £46,000 a year
- Microsoft Powerpoint
- Microsoft Word
- Writing skills
Centre Director
Bayswater Education —Brighton and Hove
- Full-time
- Sales
- Customer service
- Business development
Quick apply
12d
Director of Marketing
Caremark Limited —Worthing
- £100,000 a year
- Full-time
- Hybrid work
- Marketing
- Master's degree
- Bachelor's degree
- Free parking
- Annual leave
Quick apply
HubSpot Manager
Focus Group —Shoreham by Sea
- £50,000 - £60,000 a year
- Full-time
- Hybrid work
- Analysis skills
Quick apply
Business Events - Production and Research Executive
Ah!media —Crawley
- £25,000 a year
- Full-time
- In-person
- Leadership
- Free parking
Quick apply
Nespresso Corporate & Internal Communication Manager UK&I
Nespresso —Crawley
- £62,000 - £68,000 a year
- Full-time
- Hybrid work
- Budgeting
- Communication skills
5d
Creative Director
Ancient + Brave —Lewes
- Team management
- Employee assistance programme
- Employee discount
Head of Policy (Deputy Director)
Pensions Regulator —Withdean
- £89,930 a year
- Full-time
- Hybrid work
- Presentation skills
- Leadership
- Annual leave
- Flexitime
2d
Senior Manager, Group Business Applications
Collinson —Haywards Heath
- Hybrid work
- Customer service
- Hotel
- Analysis skills
Executive Assistant to CEO SEBL
SmartestEnergy —Worthing
- Hybrid work
- Travel
Quick apply
1d
Global Head of Supply Chain
Servomex —Crowborough
- £100,000 - £130,000 a year
- Full-time
- Hybrid work
- Data analysis skills
- Master's degree
- Continuous improvement
Purchasing Coordinator / Buyer / Supplier Management / Procurement
Fine Cut Group —South Lancing
- £15.50 - £16.80 an hour
- Part-time
- Research
- In-person
- Negotiation
Quick apply
6d
Strutt & Parker Rural - up to Senior Associate Director, Planning (Lewes or Guildford)
BNP Paribas —Lewes
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Computer literacy
- Annual leave
- Employee discount
MIS Director
Plumpton College —Lewes
- Up to £66,304 a year
- Analysis skills
- Team management
- Communication skills
- Free parking
- Annual leave
Revenue and Insights Manager
Worthing Theatres and Museum —Selden
- £26,702 - £28,334 a year
- Full-time
- Data analysis skills
- Analysis skills
- In-person
- Health & wellbeing programme
- Employee discount
Quick apply
9d
Senior SEO & GEO Director
Jellyfish —Brighton
- Full-time
- Hybrid work
- Business development
- AI
- Annual leave
- Flexible schedule

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Sr.Dir,Patient Experience

Franciscan Children's -
Brighton

Apply Now

Job details

Full-time
£140,649.60 - £225,024.80 a year

Qualifications

Operations management
Stakeholder collaboration
Coaching
Patient advocacy
Internal department liaison
Budget planning
Continuous improvement
Continuous improvement cycles oversight
Team management
Healthcare service transformation
Operational strategy development
Change leadership
Patient-centred care
Multidisciplinary collaboration
Financial management
Leadership

Full job description

85917BR

Operations

Job Posting Description

The Senior Director of Patient Experience is responsible for establishing and leading the organization's enterprise-wide patient and family experience strategy. This role serves as a strategic leader and change agent, partnering with executive leadership, clinical and operational teams, patients, families, and community stakeholders to advance a culture of exceptional service, compassion, engagement, and patient-centered care.

The Senior Director oversees the development, implementation, and evaluation of programs, initiatives, and organizational standards that improve patient, family, and caregiver experiences across all care settings. The role is accountable for driving measurable improvements in patient experience outcomes, fostering a culture of service excellence, and ensuring that the voice of the patient and family is integrated into organizational decision-making.

Reporting to the Chief Nursing Officer, SVP Patient Care Operations, the Senior Director provides enterprise leadership and collaborates across departments, service lines, and affiliate organizations to ensure a consistent and exceptional experience for patients and families.

Duties Notice

The statements below describe the essential duties of the person or persons assigned to this job. They are not intended as an exhaustive list of all job duties and responsibilities.
In the event of a public health emergency, you may be asked to assume additional duties in other areas of the organization if needed.

Strategic Leadership
- Develop and execute comprehensive, hospital-wide patient experience strategy, aligned with organizational mission, values, and quality goals.
- Build outpatient/staff experience, and volunteer services programs from the ground up.
- Serve as the organization’s subject matter expert for patient- and family-centered care practices across departments.
- Lead the development of long-term goals, performance measures, and initiatives designed to improve patient experience outcomes.
- Provide direct leadership, supervision, and professional development for patient experience–related staff and programs, fostering accountability, collaboration, and continuous improvement.
- Patient & Family Engagement
  - Direct the design, implement, and evaluation of patient experience initiatives across inpatient, outpatient, and community-based programs.
  - Ensure alignment of patient experience efforts across clinical, operational, and support departments.
Measurement & Improvement
- Oversee patient experience measurement frameworks including surveys (e.g., HCAHPS or pediatric equivalents), real-time feedback tools, and qualitative insights.
- Lead performance improvement teams and collaborate with quality, safety, and clinical leaders to ensure action planning and follow-through
- Leadership and Organizational Development
  - Build and lead a high-performing patient experience team focused on innovation, collaboration, and continuous improvement.
  - Promote organizational accountability for service excellence through education, coaching, and leadership development.
- Collaboration & Influence
- Serve as a strategic partner to departments such as Quality, Safety, Nursing, Social Work, Child Life, Spiritual Care and Diversity, Equity & Inclusion to integrate experience-enhancing best practices.

Status

Full-Time

Regular, Temporary, Per Diem

Regular

Standard Hours per Week

Pay Range

$140649.60-$225024.80 Annual

Office/Site Location

Brighton

Job Posting Category

Administration, Management

Remote Eligibility

Part Remote/Hybrid

Apply Now

Refine Your Search

senior director jobs in hove

Sr.Dir,Patient Experience

Independent Chair, SEND and AP Partnership Board

Responsible Individual Children's residential home EAST SUSSEX

PA to Assistant Director and Heads of Service

Governance Lead

Centre Director

Director of Marketing

HubSpot Manager

Business Events - Production and Research Executive

Nespresso Corporate & Internal Communication Manager UK&I

Creative Director

Head of Policy (Deputy Director)

Senior Manager, Group Business Applications

Executive Assistant to CEO SEBL

Global Head of Supply Chain

Purchasing Coordinator / Buyer / Supplier Management / Procurement

Strutt & Parker Rural - up to Senior Associate Director, Planning (Lewes or Guildford)

MIS Director

Revenue and Insights Manager

Senior SEO & GEO Director

I want to receive the latest job alerts for senior director in hove

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