Customer support coordinator Work, Jobs in Hoxne, Sfk (with Salaries)

Customer Operations & Application Support Coordinator
Primary Care IT Ltd. —Norwich
- £26,000 - £32,000 a year
- Full-time
- Customer service
- In-person
- Communication skills
- Free parking
Quick apply
Servicing & Deployment Coordinator
Gasway Services —Norwich
- £28,995 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Free parking
- Life insurance
Quick apply
12h
Customer Service Coordinator - Part Time
PPG —Stowmarket
- Part-time
- Customer service
- Microsoft Office
- IT
Quick apply
8d
Client Support Coordinator - Residential Conveyancing, Norwich (office based role)
Ashtons Legal —Norwich
- Customer service
- Microsoft Office
- Communication skills
Quick apply
Inside Sales Coordinator
Samskip —Ipswich
- Hybrid work
- Communication skills
- Annual leave
5d
Sales Development Co-ordinator
BarrattDevelopments —Norwich
- Weekend availability
- Customer service
- Programmable logic controllers
- Communication skills
Apprentice Hire & Sales Coordinator
GAP Group —Leiston
- £15,311 - £16,224 a year
- Full-time
- Sales
- IT
- Communication skills
- Annual leave

Related jobs to explore

Based on your search for customer support coordinator

Operations Support Coordinator
Lucking Utility Services —Colchester
This may include answering calls, responding to emails, taking messages, updating customers where appropriate, passing information to the relevant team member…
£25,000 - £32,500 a year
Quick apply
1d
Office Manager - Monday to Friday 40 hours per week
Pure Service Cambridge Ltd —Cambridge
Support the Service Coordination team during busy periods by handling incoming calls and enquiries. Assist with purchase orders and supplier invoice processing.
£35,000 - £40,500 a year
Quick apply
5d

I want to receive the latest job alerts for customer support coordinator in hoxne, sfk

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer support coordinator jobs near hoxne, sfk

Deployment Manager jobs in London

Project Manager jobs in North East Region

Brand Manager jobs in London

Residential Care Home jobs in Swansea

Residential Conveyancer jobs in Taunton Ta1

Residential Care Home jobs in Worcester

Residential Care Home jobs in Gloucester

Residential Conveyancer jobs in Kent

Residential Care Home jobs in Birmingham

Residential Conveyancer jobs in London

Residential Conveyancer jobs in Leeds

Customer Service Coordinator jobs in Manchester

Customer Service Coordinator jobs in Deeside

Customer Service Coordinator jobs in London

Activity Coordinator jobs in Manchester

Customer Service Coordinator jobs in Coventry

No Experience Entry Level Customer Service jobs in London

Development Coordinator jobs in Newcastle Upon Tyne

Business Development Manager jobs in Leeds

Learning Development Manager jobs in Remote

Customer Operations & Application Support Coordinator

Primary Care IT Ltd.
Norwich

Quick apply

Job details

Permanent | Full-time
£26,000 - £32,000 a year

Benefits

Free parking
Casual dress
Company pension
On-site parking

Qualifications

Customer service
Software deployment
Customer support
Application support
SaaS
Communication skills

Full job description

Norwich, Norfolk | Full-Time | Office-Based

Salary: £26,000 – £32,000 depending on experience
Hours: Monday–Friday, either 8am–4pm or 9am–5pm

About Us:

Primary Care IT supports GP practices and NHS organisations through the delivery of healthcare software solutions, operational support services, and clinical system resources.

We are looking for a proactive, highly organised, and customer-focused individual to join our Norwich-based team.

This is a varied role combining customer support, SaaS application support, deployment coordination, onboarding activities, and operational service delivery.

You will act as a first point of contact for GP practices and healthcare organisations using Primary Care IT solutions, helping investigate support requests, troubleshoot issues using structured processes, coordinate deployments, and ensure customers receive clear and timely updates throughout.

The role includes first-line investigation and troubleshooting of support tickets relating to Primary Care IT software solutions, escalating more complex issues to senior technical and development teams where required.

This is not a traditional infrastructure or hardware IT support role. We are particularly interested in candidates with strong customer service, SaaS support, service delivery, onboarding, coordination, or operational support experience who are confident learning systems and processes.

Key Responsibilities

Manage customer support tickets and operational service requests
Provide first-line investigation and troubleshooting for customer issues
Coordinate resolutions with senior technical and development teams
Provide professional and timely updates to customers
Coordinate onboarding and deployment activities for GP practices and NHS organisations
Carry out guided system setup and configuration activities using documented processes
Maintain accurate operational records and documentation
Monitor and manage multiple customer activities and priorities simultaneously
Support customers throughout deployment and onboarding processes
Ensure a high standard of customer service and communication at all times

Essential Skills

Excellent customer service and communication skills
Strong organisational and coordination abilities
Ability to investigate issues and follow structured troubleshooting processes
Ability to manage multiple priorities and workloads simultaneously
Strong attention to detail and problem-solving skills
Confidence using software systems and operational processes
Ability to provide clear, professional, and timely customer updates
Proactive and professional approach to workload management

Desirable Experience

SaaS or application support experience
Customer support, service delivery, or customer operations experience
Experience working with ticketing or case management systems
Onboarding or deployment coordination experience
Experience working with GP practices, NHS organisations, or healthcare software
Knowledge of EMIS Web, TPP SystmOne, or Medicus

What We Offer

Supportive and friendly team environment
Full training provided
Opportunity to develop within healthcare technology and SaaS operations
Varied and customer-focused role
Career progression opportunities
Exposure to NHS and primary care environments
Opportunity to work closely with innovative healthcare software solutions

If you enjoy working with customers, solving problems, coordinating activities, and delivering a high-quality service within a fast-paced environment, we’d love to hear from you.

How to Apply

Please apply with your CV.

Pay: £26,000.00-£32,000.00 per year

Benefits:

Casual dress
Company pension
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

customer support coordinator jobs in hoxne, sfk

Customer Operations & Application Support Coordinator

Servicing & Deployment Coordinator

Customer Service Coordinator - Part Time

Client Support Coordinator - Residential Conveyancing, Norwich (office based role)

Inside Sales Coordinator

Sales Development Co-ordinator

Apprentice Hire & Sales Coordinator

Related jobs to explore

I want to receive the latest job alerts for customer support coordinator in hoxne, sfk

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected