Customer experience manager Work, Jobs in Hulme, Gtm (with Salaries)

Customer Experience Manager
Barchester Healthcare —Manchester
- £40,000 a year
- Analysis skills
- Project management
- Travel
- Annual leave
Quick apply
5d
Customer Success Manager
30Seconds Group Ltd —Manchester
- £34,000 - £40,000 a year
- Full-time
- Hybrid work
- Communication skills
- Time management
- Work from home
Quick apply
22h
Customer Success Manager
Street Group —Manchester
- £27,000 - £33,000 a year
- Full-time
- Hybrid work
- English
- Communication skills
- Work from home
- Flexible schedule
Quick apply
Senior Customer Journey Product Manager
CAML —Manchester
- £75,000 - £85,000 a year
- Full-time
- Agile
1d
RETAIL ASSISTANT
Merlin Entertainments —Manchester
- £12.81 an hour
- Part-time
- Resort
1d
Customer Service Manager X2
Kroo Bank Ltd —Manchester
- Full-time
- Hybrid work
- Customer service
- Travel
- Financial services
- Annual leave
Quick apply
12d
Store Manager
Aldi —Manchester
- £52,910 - £69,000 a year
- Annual leave
Deputy Manager
Aldi —Manchester
- £14.75 - £15.72 an hour
Customer Service Manager
CHEP —Manchester
- Full-time
- Hybrid work
- CRM software
- Management
- Customer service
District Manager - Drive Thru
Five Guys UK —Manchester
- Quick service & fast food restaurant
- Leadership
- Communication skills
Deputy Manager - Bershka Trafford Centre Manchester
INDITEX —Manchester
- Full-time
- Leadership
- Employee discount
Quick apply
Guest Experience Manager
Holiday lets —Prestwich
- £35,000 a year
- Part-time
- Hospitality
- Sales
- In-person
- Flexible schedule
Quick apply
2d
Customer Success Manager
Interact Software —Manchester
- £50,000 - £60,000 a year
- Full-time
- Hybrid work
- Human resources
- Annual leave
- Gym membership
Quick apply
Supervisor - 32 hour Visual
New Look —Stretford
- Part-time
- Microsoft Word
- Retail management
People & Culture Officer
Ravago —Manchester
- £35,000 - £37,500 a year
- Hybrid work
- Human resources
- Employee assistance programme
Quick apply
1d
Client Success Manager
PHMG Careers —Manchester
- £36,500 a year
- Monday to Friday
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Visual Merchandiser - UNIQLO Manchester Trafford *New Store Opening*
UNIQLO —Manchester
- From £13.45 an hour
- Full-time
- Customer service
Event Marshals for Stockport 10k
RunThrough —Stockport
- £13 an hour
- Part-time
- Hospitality
- Management
- No experience needed
Quick apply
7d
Senior Product Manager - CRM - SaaS
Street Group —Manchester
- £60,000 - £75,000 a year
- Full-time
- Hybrid work
- Work from home
- Flexible schedule
Quick apply
20h
Store Manager Manchester City Centre
Michael Kors —Manchester
- £45,000 - £65,000 a year
- Full-time
- Sales
- Customer service
- Microsoft Office
- Employee discount
2d

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Customer Experience Manager

Barchester Healthcare -
Manchester

Quick apply

Job details

Permanent
£40,000 a year
5 days ago

Benefits

Annual leave
Company pension

Qualifications

Driving Licence
Analysis skills
Project management
Communication skills

Full job description

ABOUT THE ROLE
As a Customer Experience Manager at Barchester, you'll redefine how we put our customers first so that each and every one can benefit from our high-quality, person-centred service. We'll look to you to design, drive and oversee the resident experience, looking at how the living experience can deliver enhanced resident well-being all to drive our reputation and occupancy levels. A big part of this will be working with teams across our organisation to understand, what's important to residents and how we cater for individual needs, ensuring we give colleagues the tools to deliver. Day-to-day, you could be identifying areas for improvement with our Director of Customer Experience and Marketing, working closely with Operations, the dementia team, the regulation team, or collaborating with our Learning and Development team to specify training requirements.

All of your projects will support our business ambitions and that means you'll be able to prioritise short term wins and long-term propositions, work within an agreed budget and understand their commercial impacts. Above all, as a Customer Experience Manager, you'll be committed to delivering and embedding first-class initiatives that truly make a difference to our customers.

Although this is an office-based role, you will be expected to travel and spend significant time helping priority homes along with the Divisional Support team and Operations.

ABOUT YOU
You'll need project management skills and a real understanding of excellent communication skills and a desire to drive change to join us as Customer Experience Manager. It's also desirable that you have a background in customer experience design and implementation paired with strong analytical skills. You'll be able to show us that, even under pressure, you're organised, self-motivated and creative with an unwavering focus on quality. We're looking for someone who knows how to connect with a variety of people and deliver engaging presentations, both internally and externally. Given the regular travel involved, a full UK driving licence is also required.

REWARDS PACKAGE
As well as a competitive salary, Barchester offers one of the best rewards packages in the care sector. Your generous benefits would include:

Annual bonus
Contribution pension scheme
Company Car
Laptop & Mobile Phone
Life Cover
25 days annual leave plus public holidays.

You'll also have plenty of opportunity to grow your career in a large organisation with a warm and supportive environment.

If you'd like to use your project management and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is an empowering and rewarding place to be.

Quick apply

Refine Your Search

customer experience manager jobs in hulme, gtm

Customer Experience Manager

Customer Success Manager

Customer Success Manager

Senior Customer Journey Product Manager

RETAIL ASSISTANT

Customer Service Manager X2

Store Manager

Deputy Manager

Customer Service Manager

District Manager - Drive Thru

Deputy Manager - Bershka Trafford Centre Manchester

Guest Experience Manager

Customer Success Manager

Supervisor - 32 hour Visual

People & Culture Officer

Client Success Manager

Visual Merchandiser - UNIQLO Manchester Trafford New Store Opening

Event Marshals for Stockport 10k

Senior Product Manager - CRM - SaaS

Store Manager Manchester City Centre

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