Customer success manager Work, Jobs in Humbie, Eln (with Salaries)

Internal Sales Manager
The Edinburgh Boiler Company —Dalkeith
- £43,000 - £55,000 a year
- Full-time
- CRM software
- Sales
- Analysis skills
Quick apply
14d
Customer Success Manager – Hospitality Technology | Office Based | Edinburgh | £32,000–£36,000 + OTE
triSaaS (Enhance) —Edinburgh
- £32,000 - £36,000 a year
- Full-time
- Hospitality
- Management
- Salesforce
- Free parking
- Sick pay
Quick apply
3d
Sales and Marketing Manager
Raeburn Training —Kirkcaldy
- £45,000 - £55,000 a year
- Full-time
- Sales
- Marketing
- Social media management
- Free parking
Quick apply
7d
Business Development Manager (BDM) - Circa 41k Package - 53k OTE Uncapped
Yell Ltd —Galashiels
- £35,875 a year
- Full-time
- Remote
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Branch Manager
Travis Perkins —Haddington
- Weekend availability
- Sales
- Communication skills
- Employee discount
Assistant Branch Manager
Travis Perkins —Haddington
- Full-time
Account Manager
Berlin Packaging —Scottish Borders
- Full-time
- Hybrid work
- CRM software
- Sales
- Organisational skills
- Free parking
- Annual leave
Business Development Manager (BDM) - Edinburgh - Circa 41k Basic - 53k OTE Uncapped
Yell Ltd —Edinburgh
- £35,875 a year
- Full-time
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Concession Manager
Luca Faloni —Edinburgh
- Full-time
- In-person
- Leadership
- Marketing
- Employee discount
Quick apply
Business Development Manager
Edinburgh Remakery —Leith
- £37,533 - £45,146 a year
- Full-time
- Hybrid work
- CRM software
- Management
- Sales
Quick apply
5d
Concession Manager - John Lewis Edinburgh
Rodd&Gunn UK Ltd —Edinburgh
- £14 - £15 an hour
- Sales
- In-person
- Retail management
- Employee discount
Quick apply
Graduate Management Trainee - Galashiels
Enterprise Mobility —Galashiels
- Full-time
- Sales
- Customer service
- Bachelor's degree
Store Manager
Scotmid Co-operative —Livingston
- Full-time
- Management
- Bakery
- In-person
Quick apply
3d
Bershka Edinburgh General Manager
INDITEX —Edinburgh
- Full-time
- Sales
- Leadership
Quick apply
Business Development Manager
OrderYOYO —Edinburgh
- Sales
- Restaurant
Quick apply
Deputy Manager
Iceland —Galashiels
- £31,080 a year
- Full-time
- Team management
- Retail management
- Leadership
- Employee discount
- Referral programme
Store / Sales Manager
TILE STAR —Edinburgh
- £28,700 - £36,000 a year
- Full-time
- Management
- Sales
- English
Quick apply
13d
Team Leader
Card Factory —Dalkeith
- £13 an hour
- Leadership
Senior Innovation Manager
Lloyds Banking Group —Edinburgh
- £78,098 - £91,880 a year
- Full-time
- Hybrid work
- Financial services
- AI
- Banking
6d
Field Account Manager - Edinburgh
Just Eat Takeaway.com —Edinburgh
- Full-time
- Customer service
- Communication skills
- Flexitime
- Employee discount
Quick apply

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Internal Sales Manager

The Edinburgh Boiler Company -
Dalkeith

Quick apply

Job details

Permanent | Full-time
£43,000 - £55,000 a year
14 days ago

Benefits

On-site parking

Qualifications

CRM software
Sales
Analysis skills
Continuous improvement
Sales pipeline
Business coaching
Communication skills

Full job description

Internal Sales Manager - Lead the Team. Drive Growth. Shape the Future.

At The Edinburgh Boiler Company, we're entering an exciting new chapter.

Would you like to work with a company where customers welcome our call, thanks to fantastic online reviews and industry awards?

Imagine working with a company where you can speak with a customer after the job has been completed, and get positive feedback because your installation colleagues hold the same high standards as you?

As we continue to expand across boilers, solar, battery storage, heat pumps and wider home energy solutions, we're looking for an ambitious Sales Manager to lead our Internal Sales and Customer Success function.

We're looking for someone who can build capability, drive performance, improve conversion rates, and create a culture of accountability, coaching and continuous improvement.

Reporting directly to the Sales Director, you will lead a team of Sales Executives while owning the performance of our internal sales operation.

You will oversee lead management, pipeline performance, customer follow-up, referral generation and existing customer growth, ensuring every opportunity is maximised and every customer receives an exceptional experience.

You'll play a key role in helping us achieve our next stage of growth by increasing lead-to-sale conversion, improving CRM discipline, strengthening customer engagement and embedding a high-performance sales culture.

What You'll Be Responsible For

Leading a High-Performing Team

Coaching, developing and motivating Sales Executives to achieve and exceed targets
Conducting regular one-to-ones, performance reviews and call coaching sessions
Building capability through training, feedback and structured development
Creating a culture of accountability, ownership and continuous improvement

Driving Sales Performance

Managing the full internal sales pipeline through Pipedrive
Monitoring conversion performance and identifying opportunities for improvement
Ensuring every lead has a clear next action and outcome
Driving lead-to-sale conversion across multiple product lines

Delivering an Exceptional Customer Journey

Ensuring every customer interaction reflects EBC's values and service standards
Managing lost opportunity recovery and customer re-engagement activity
Supporting referral generation and customer loyalty initiatives
Working closely with operational teams to ensure seamless customer handovers

Using Data to Drive Decisions

Producing meaningful sales reports and performance insights
Monitoring KPIs, pipeline health and CRM compliance
Identifying trends, bottlenecks and opportunities for growth
Supporting strategic decision-making through accurate reporting and analysis

What We're Looking For

You'll be an experienced sales leader with a passion for coaching people and delivering results.

You'll be commercially minded, highly organised and comfortable working in a fast-paced environment where performance, customer experience and continuous improvement are equally important.

Essential Experience

Previous experience leading or managing a sales team
Strong track record of achieving and improving sales performance
Experience managing sales pipelines and CRM systems
Ability to coach, motivate and develop high-performing teams
Strong analytical skills with the ability to use data to improve performance
Excellent communication and stakeholder management skills

Our Values

People First
We care about our customers, our colleagues and the communities we serve.

One Team, One Company
We collaborate, support each other and win together.

Unequivocal Safety
We never compromise on safety, quality or doing the right thing.

Ready to Apply?

If you're a driven sales leader who enjoys developing people, improving performance and making a genuine impact, we'd love to hear from you. Please send you CV and cover letter to;

[email protected] & [email protected]

Pay: £43,000.00-£55,000.00 per year

Benefits:

On-site parking

Work Location: In person

Quick apply

Refine Your Search

customer success manager jobs in humbie, eln

Internal Sales Manager

Customer Success Manager – Hospitality Technology | Office Based | Edinburgh | £32,000–£36,000 + OTE

Sales and Marketing Manager

Business Development Manager (BDM) - Circa 41k Package - 53k OTE Uncapped

Branch Manager

Assistant Branch Manager

Account Manager

Business Development Manager (BDM) - Edinburgh - Circa 41k Basic - 53k OTE Uncapped

Concession Manager

Business Development Manager

Concession Manager - John Lewis Edinburgh

Graduate Management Trainee - Galashiels

Store Manager

Bershka Edinburgh General Manager

Business Development Manager

Deputy Manager

Store / Sales Manager

Team Leader

Senior Innovation Manager

Field Account Manager - Edinburgh

I want to receive the latest job alerts for customer success manager in humbie, eln

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