Shop manager Work, Jobs in Hunsdon (with Salaries)

Zara Covent Garden Customer Experience Manager
INDITEX —London
- Weekend availability
- Sales
- Contracts
- Leadership
Quick apply
Store Manager
Between the Lines Ltd —Epping
- From £32,000 a year
- Weekend availability
- Management
- Customer service
- Merchandising
- Free parking
- Store discount
Quick apply
Shop Manager
Farmfoods —London
- £34,262.76 - £39,889.20 a year
- Weekend availability
- Management
- Leadership
- Annual leave
- Employee discount
Quick apply
9d
Duty Manager - Harlow
Smyths Toys —Harlow
- From £32,000 a year
- Weekend availability
- Microsoft Office
- Analysis skills
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
10d
Supervisor
Savers —Stortford
- £13.50 an hour
- Weekend availability
- Employee assistance programme
- Sick pay
Store Manager
Card Factory —Bishop's Stortford
- £32,738.46 a year
- Leadership
- Communication skills
7d
Store Manager
HMSHost UK —Stansted Airport
- £43,000 a year
- Full-time
- Serving
- Hospitality
- Restaurant management
- Health & wellbeing programme
- Annual leave
Quick apply
8d
Assistant Store Manager
Aldi —Bishop's Stortford
- £38,525 - £45,420 a year
- Management
- Time management
- Annual leave
- Employee assistance programme
Deputy Manager
Halfords —Harlow
- £30,000 - £33,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee discount
2d
Retail Bureau Manager
Eurochange —Bishop's Stortford
- £14 an hour
- Part-time
- Sales
- Organisational skills
- Cash handling
- Employee assistance programme
- Employee discount
Assistant Manager
Caffe Nero Epping —Epping
- £12.91 - £13.06 an hour
- Full-time
- Supervising experience
- Café
- Employee discount
- Referral programme
2d
General Manager - Samsung Experience Store
Partner Retail Services —London
- From £55,000 a year
- Full-time
- Management
- Retail management
- Leadership
- Employee discount
Quick apply
Specialty Coffee Shop Manager - Gnome House
Hermanos Colombian Coffee Roasters Ltd —London
- From £34,000 a year
- Weekend availability
- Hospitality
- Sales
- In-person
- Store discount
- Health & wellbeing programme
Quick apply
Pharmacy shop floor manager
Dr Care Pharmacy —London
- £24,420.00 - £43,620.99 a year
- Full-time
- Bilingual
- Merchandising
- Administrative experience
- Store discount
- Employee discount
Quick apply
4d
Store Manager
Aldi —London
- Up to £69,000 a year
- Annual leave
Assistant Manager Portobello Road
Hermanos Colombian Coffee Roasters Ltd —London
- £13.85 - £15.80 an hour
- Weekend availability
- Hospitality
- In-person
- Leadership
- Store discount
- Health & wellbeing programme
Quick apply
7d
Area Manager
Jewells —London
- Full-time
- Hybrid work
- Management
13d
Deputy Manager
Aldi —London
- £16.13 - £16.45 an hour
Trainee Shop Manager
Farmfoods —Walthamstow
- £32,648.16 - £35,306.88 a year
- Full-time
- Retail management
- Annual leave
- Employee discount
Quick apply
3d
Store Manager - Canary Wharf
Chisholm Hunter Ltd —London
- Full-time
- Management
- Retail management
- Retail sales
Quick apply

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Zara Covent Garden Customer Experience Manager

INDITEX -
London

Quick apply

Job details

Full-time

Qualifications

Sales
Contracts
Leadership
Communication skills
Time management

Full job description

Job Description: Customer Experience Manager (Store-based) | Zara | UK & Ireland

Job purpose

To lead Zara’s customer experience across all sales channels by putting the customer at the centre of daily actions, developing strategies that improve store team performance and store sales, and ensuring the best possible in-store experience.

Contract

Full-time. Full flexibility required (evenings and weekends).

Reporting to

Store Director / General Manager.

Key responsibilities

Customer experience and omnichannel

Work with the management team to achieve and exceed store sales targets through enhancing customer experience.
Understand and analyse customer behaviour to implement strategies based on current and potential market trends.
Monitor customer experience performance, adapt strategies and ensure consistent follow-up.
Drive all omnichannel experiences, ensuring seamless integration of online with physical store experiences.
Stay up to date with Zara.com and digital marketing strategies to share key updates with the team and customers.
Partner with the Operations Manager to understand the customer journey, ensure sufficient cover in key service areas, and optimise resources using Orquest.
Support and train teams to resolve customer complaints and proactively reduce recurrence of incidents; maintain regular communication with the Customer Service Department.

People, wellbeing and capability building

Promote HR policies, procedures and the Code of Conduct by leading by example; contribute to a healthy and positive store atmosphere.
Lead and develop Customer Experts through performance reviews and PDPs using LEAP, monitoring progression and building succession plans.
Ensure correct implementation of customer experience training, including training on engagement-to-purchase and on product awareness, trends, vocabulary, devices and tools to close the sale successfully.
Implement strategies to meet customer needs by aligning customer profiles with team strengths; build loyalty-focused actions.
Own payroll processes and ensure ER processes are followed in line with company policy.

Store standards, security and ways of working

Support actions to minimise stock loss with the management team.
Ensure security and funds management procedures are followed rigorously, including cash desk support, discrepancy monitoring, banking follow-up and incident follow-up with L&P.
Maintain safe, organised working areas and uphold company Health & Safety requirements through housekeeping and safe working practices.
Act as an ambassador for the company’s sustainability project, supporting innovative and efficient ways of working.

Experience and qualifications (non-negotiables)

Proven experience in a senior store leadership role within fashion retail (Customer Experience Manager / Deputy Store Manager / Department Manager level or equivalent).
Strong understanding of the business from a commercial, operational and people perspective.
Demonstrable track record leading store customer experience strategy: improving service standards, engagement behaviours and customer satisfaction.
Confidence owning high-accountability routines including payroll/ER process compliance and customer complaint escalation.
Strong experience with store compliance and risk routines, including security/funds management processes and loss-prevention collaboration (where required by store).

The mindset we love

Customer-service driven, with strong communication, collaboration and problem-solving.
Confident managing and resolving conflict.
Strong organisation and time management; systematic and analytical in approach.
Influential and engaging leader; leads by example and develops others.
Creative thinker who can translate insight into practical strategies and follow-through.
Positive attitude towards self-development.

Note

This job description supports role clarity and recruitment and is not exhaustive; additional tasks may be required.

Inclusion

Inditex is an equal opportunities employer committed to diversity, multiculturalism, inclusion and acceptance.

INDINDITEXSM

Quick apply

Refine Your Search

shop manager jobs in hunsdon

Zara Covent Garden Customer Experience Manager

Store Manager

Shop Manager

Duty Manager - Harlow

Supervisor

Store Manager

Store Manager

Assistant Store Manager

Deputy Manager

Retail Bureau Manager

Assistant Manager

General Manager - Samsung Experience Store

Specialty Coffee Shop Manager - Gnome House

Pharmacy shop floor manager

Store Manager

Assistant Manager Portobello Road

Area Manager

Deputy Manager

Trainee Shop Manager

Store Manager - Canary Wharf

I want to receive the latest job alerts for shop manager in hunsdon

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