Guest Service Assistant Nights
Tiverton Hotel Lounge & Venue —Tiverton
- £13.25 an hour
- Part-time
- Customer service
- Hotel
- Administrative experience
- Employee assistance programme
Quick apply
Front of House Assistant
The Notley Arms —Monksilver
- From £12.71 an hour
- Part-time
- Hospitality
- Hotel
- Organisational skills
Quick apply
13d
Barista/Café Assistant
Exeter Cathedral —Exeter
- Up to £12.71 an hour
- Temporary
- In-person
- Cash handling
- Café
- Employee discount
- Flexible schedule
Quick apply
3h
Team Member / Catering Assistant (All Roles - New Restaurant Opening)
Sabeez —Exeter
- From £12.21 an hour
- Temporary
- Serving
- In-person
- Restaurant
Quick apply
7d
Front of House Assistant
The Donkey Sanctuary —Sidmouth
- £12.71 an hour
- Part-time
- Customer service
- Organisational skills
- Restaurant
- Free parking
- Employee discount
Guest Service Assistant (Nights)
Holiday Inn Taunton —Taunton
- £12.71 an hour
- Part-time
- Microsoft Office
- Hotel
- Free parking
- Employee discount
Quick apply
8d
Hotel Receptionist & General Assistant
Devoncourt Hotel Ltd —Exmouth
- From £26,000 a year
- Weekend availability
- Hospitality
- Bar
- Customer service
Quick apply
9d
Kitchen Porter/Assistant
Sacred Grounds —Exeter
- Up to £12.71 an hour
- Part-time
- Hospitality
- Culinary experience
- Food service
- Store discount
- Employee discount
Quick apply
9d
Food & Beverage ( F&B ) Assistant
Woodbury Park Hotel & Golf Club —Exeter
- £12.71 - £13.21 an hour
- Weekend availability
- Bar
- Free parking
- Employee assistance programme
12d
Nights Receptionist
ESS Compass —Exmouth
- £12.76 an hour
- Weekend availability
- Customer service
- Restaurant
9d
Hotel Front Desk Receptionist/Single Accomodation available
Royal York Hotel - Sidmouh —Sidmouth
- £12.21 - £12.77 an hour
- Part-time
- Customer service
- Hotel
- Organisational skills
- Employee discount
Quick apply
Restaurant Assistant
Alfa Holiday Group —Exmouth
- £13.45 an hour
- Weekend availability
- Hospitality
- Customer service
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
10d
General Catering Assistant/ Kitchen Porter
The Donkey Sanctuary —Sidmouth
- £12.71 an hour
- Part-time
- Customer service
- Organisational skills
- Restaurant
- Free parking

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Guest Service Assistant Nights

Tiverton Hotel Lounge & Venue
Tiverton

Quick apply

Job details

Part-time
£13.25 an hour

Benefits

Discounted or free food
Employee assistance programme

Qualifications

Customer service
Administrative experience
IT
Guest services
Communication skills
Hotel experience
Time management

Full job description

Guest Service Assistant Nights

Tiverton Hotel Lounge & Venue, Tiverton

Job Description

Tiverton Hotel Lounge & Venue has 69 spacious bedrooms, flexible conference and banqueting suites, for up to 200, and a popular bar and Gallery restaurant. The hotel is in a unique setting in Mid-Devon.

The Role of Guest Service Assistant - Nights

The Guest Service Assistant - Nights will be responsible for providing a great service overnight, ensuring that all night processes for the Front Office function are complete, support other departments with tasks that can be carried out overnight. Ensuring that the hotel is ready and in great shape for guests in the morning. The Guest Service Assistant - Nights will ensure a memorable experience from every interaction from the guest arrival or interaction to the fond farewell. You will ensure that an attentive service overnight and ensure that all security walks and checks are carried out.

A key aspect of the role is to forge a great rapport with guests from initial contact, strong working relationships with all departments to ensure great service delivery & effectively maximise revenue when there is opportunity.

The Guest Service Assistant - Nights will ensure that all processes are followed within the bar and that they support all colleagues.

The role of Guest Service Assistant - Nights will report to the Guest Service Manager - Nights and will work closely with the entire hotel team.

This role is ideal for someone who is a self-motivated, has great customer care skills with great communication and time management.

Job Overview:

As a Guest Service Assistant Nights, you will be the face of the hotel during nighttime operations, ensuring a safe, welcoming, and efficient experience for guests. You will be responsible for front desk duties, security checks, handling guest inquiries, and assisting with overnight administrative tasks.

Experience & Qualifications

Excellent customer service and communication skills.
Ability to work independently and stay alert during night shifts.
Strong problem-solving skills and attention to detail.
IT and administrative skills for handling reservations and reports.
Previous experience in a Hotel or customer-facing role.

Benefits

£30 BB per night colleague rate
£60 BB per night for Friends and Family rate
Celebration of milestone employment anniversaries
50% off Food & Beverage in our hotels
Meals on duty provided
Access to Hospitality Rewards
Offerings from retail and dining discounts
Employee Assistance Programme and same day on-line GP appointments
Quarterly Shining Star recognition
Annual colleague celebrations