Engagement manager Work, Jobs in Hursley, Ham (with Salaries)

Business Engagement and Service Improvement Manager
Abri —Eastleigh
- Up to £58,432 a year
- Full-time
- Project management
- Continuous improvement
- Leadership
9h
Regional Manager - South Coast West
Marks & Spencer —Southampton
- Full-time
- Employee discount
Programme Manager - Innovation Adoption
University Hospital Southampton NHS Foundation Trust —Southampton
- £57,528 - £64,750 a year
- Full-time
- Hybrid work
- Project management
- Communication skills
- Free parking
15h
Head of Contact Operations
Abri —Eastleigh
- Up to £75,000 a year
7d
Business Development Manager
Hampshire County Council —Winchester
- £48,948 - £54,423 a year
- Business development
- Project management
- Travel
- Annual leave
- Sick pay
Lead Project Manager - GCAP
Leonardo UK Ltd —Southampton
- £68,000 - £80,000 a year
- Full-time
- Hybrid work
- Leadership
- Negotiation
- Flexible schedule
- Referral programme
Director of People
Hampshire Cultural Trust —Winchester
- £75,000 a year
- Part-time
- Hybrid work
- Human resources
- Annual leave
- Employee assistance programme
14d
Project Manager
Wightlink —Portsmouth
- £50,000 - £55,000 a year
- Full-time
- Project management
- Software development
- Agile
- Free parking
- Annual leave
Quick apply
3d
Mayoral Events Co-ordinator
Basingstoke and Deane Borough Council —Basingstoke
- £37,913 - £40,824 a year
- Weekend availability
- Hybrid work
- Annual leave
- Employee assistance programme
3d
IT Service Manager
Hampshire County Council —Winchester
- £48,948 - £54,423 a year
- Hybrid work
- IT
- Leadership
- Communication skills
3d
Resource Manager
Roke Manor Research Limited —Romsey
- Project management
- Human resources
- Organisational skills
2h
Care Home Administrator
Barchester Healthcare —Winchester
- £34,900 a year
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
- Referral programme
Quick apply
3d
Customer Operational Delivery Manager
Once For All UK —Basingstoke
- £55,000 - £60,000 a year
- Management
- Customer service
- Communication skills
- Employee assistance programme
Quick apply
Library Team Manager
Hampshire County Council —Totton
- £33,178 - £36,369 a year
- Temporary
- Travel
- Organisational skills
- Leadership
- Annual leave
- Employee assistance programme
General Manager
Holiday Inn Portsmouth —Portsmouth
- £54,000 a year
- Full-time
- Hotel
- Leadership
Quick apply
Customer Data Insights Analyst
B&Q —Eastleigh
- Up to £50,000 a year
- Full-time
- Hybrid work
- SQL
- Agile
- Python
- Annual leave
- Employee assistance programme
Category Insight Manager
B&Q —Eastleigh
- From £45,000 a year
- Part-time
- Hybrid work
- Annual leave
- Employee assistance programme
Family Coach
Southampton City Council —Southampton
- £37,280 - £40,778 a year
- Full-time
- Employee assistance programme
- Employee discount
7d
Programme Manager
SubSea Craft —Portsmouth
- Up to £85,000 a year
- Full-time
- Military
- Project management
- Contracts
- Annual leave
Technical Delivery Manager
Leidos —Ham
- £75,800 - £99,800 a year
- Full-time
- Azure
- DevOps
- Team management
- Annual leave
- Work from home

I want to receive the latest job alerts for engagement manager in hursley, ham

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Business Engagement and Service Improvement Manager

Abri -
Eastleigh

Apply Now

Job details

Full-time
Up to £58,432 a year
9 hours ago

Qualifications

Project management
Continuous improvement
Root cause analysis
Leadership

Full job description

Are you an experienced leader in service improvement, project management, or change management with a passion for delivering better outcomes for customers and colleagues?

We're looking for a Business Engagement & Service Improvement Manager to lead a team focused on identifying opportunities for change, driving continuous improvement, and ensuring customer and colleague insights are at the heart of everything we do.

In this role, you'll lead and develop a team of Service Improvement Coordinators and Root Cause Analysts, providing clear direction, coaching, and support to help them identify and deliver meaningful improvements across the organisation. You'll play a key role in strengthening our Root Cause Analysis capability, ensuring robust methodologies and evidence-based approaches are used to identify underlying issues, generate insight, and drive buy-in to make sustainable service improvements.

A significant part of the role involves ensuring customer and colleague feedback directly informs decision-making. You'll work closely with colleagues across Customer Experience, Insights, and People & Organisational Development to turn feedback and insight into recommendations and actions for tangible service improvements, enhanced colleague experiences, and lasting cultural change.

Working closely with operational leaders, you'll help shape ideas for change, support the development of business cases, and clearly articulate the drivers behind new initiatives, whether regulatory, compliance, operational, or strategic. You'll act as a trusted partner to stakeholders across the organisation, helping them assess opportunities and prioritise improvements.

You'll also champion continuous improvement across the organisation by providing tools, frameworks, facilitation, and guidance that enable teams to investigate challenges, solve problems, and where appropriate, deliver change themselves. From conducting reviews and gap analyses to facilitating workshops and working groups, you'll help create the conditions for successful change and continuous learning.

Working alongside the Head of Change & Service Improvement, you'll contribute to the forecasting, prioritisation, and sequencing of change activity across the wider portfolio. You'll help ensure that change initiatives are strategically aligned, well governed, and deliver measurable benefits, while managing stakeholder expectations around scope, resources, and delivery timescales.

We're looking for someone with proven experience leading service improvement, business engagement, change, or continuous improvement teams. You'll have strong leadership and stakeholder management skills, experience developing Root Cause Analysis capability, and a track record of turning insight into meaningful operational and customer outcomes. You'll be an excellent communicator, comfortable working with colleagues at all levels, and passionate about building organisational capability in problem-solving, service design, and continuous improvement. Knowledge of the social housing sector would be advantageous.

If you're passionate about helping organisations improve services, empowering teams to solve problems, and delivering meaningful change that makes a difference for customers and colleagues, we'd love to hear from you.

Abri is a large housing provider who own and manage more than 58,000 homes and various community assets, serving around 113,000 customers across the South of England.

We believe everyone has the right to a good quality safe, warm and sustainable home in a community where they can belong, grow and thrive. What does that look like in real terms?

We’re investing £689m over the next ten years in our existing homes to improve building safety and make them more energy efficient.

We’re delivering 10,000 homes by 2030, ensuring affordable housing is built where it’s needed most
We’re investing in our communities, to address local issues and create opportunities for everyone

As we grow, we’re re-establishing our strong local presence to provide a really good service. Abri has adopted a regional approach to service delivery, with our operating areas split into three, each with their local governance and leadership. This will ensure our colleagues are more visible, accountable and better connected to our customers and local communities to meet their diverse needs.

More information about Abri and our strategic objectives can be found at .

Apply Now

Refine Your Search

engagement manager jobs in hursley, ham

Business Engagement and Service Improvement Manager

Regional Manager - South Coast West

Programme Manager - Innovation Adoption

Head of Contact Operations

Business Development Manager

Lead Project Manager - GCAP

Director of People

Project Manager

Mayoral Events Co-ordinator

IT Service Manager

Resource Manager

Care Home Administrator

Customer Operational Delivery Manager

Library Team Manager

General Manager

Customer Data Insights Analyst

Category Insight Manager

Family Coach

Programme Manager

Technical Delivery Manager

I want to receive the latest job alerts for engagement manager in hursley, ham

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected