Customer representative Work, Jobs in Hutton, Ery (with Salaries)

Tribunal, Dispute Resolution and Complaints Lead
North Yorkshire Council —Scarborough
- £51,356 - £55,539 a year
- Full-time
- Travel
- Communication skills
- Negotiation
- Annual leave
- Employee discount
Field Representative & Surveyor - Blinds & Curtains
Ryedale Blinds —Malton
- £40,000 - £60,000 a year
- Overtime
- No experience needed
- In-person
- Employee discount
Quick apply
1d
JUNIOR SALES CONSULTANT
Verisure Services (UK) Limited —Cottingham
- £3,800 a month
- Full-time
- Sales
- Driving
Quick apply
Customer Service Representative
Wescot Credit Services —Kingston upon Hull
- From £26,500.76 a year
- Full-time
- Hybrid work
- In-person
- Communication skills
- Paid training
- Employee assistance programme
Quick apply
6d
Customer Contracts Manager
Alexander Dennis —Scarborough
- Full-time
- Hybrid work
- Contracts
- Communication skills
Quick apply
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Cottingham
- £3,800 a month
- Full-time
- Sales
Quick apply
Program Operations Manager
Authentix, Inc. —York
- £40,000 - £55,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Office
- Project management
Quick apply
General Manager
Brew York —Scarborough
- From £30,000 a year
- Full-time
- Hospitality
- Management
- Customer service
Quick apply
2d
BOM Cost Controller
Alexander Dennis —Scarborough
- Full-time
- Hybrid work
- Engineering
- ERP systems
- Analysis skills
Quick apply
HR Partner
Deep Sea Electronics Ltd —Filey
- £32,282.66 - £44,851.25 a year
- Microsoft Excel
- Management
- Microsoft Office
- Life insurance
Quick apply
8d
Customer Service Representative
AAK International —Kingston upon Hull
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
Customer Facing & Order Management Representative
Essity —Willerby
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
3d
Operational Support Officer
HM Courts and Tribunals Service —Kingston upon Hull
- £25,582 a year
- Part-time
- Customer service
- Administrative experience
- Presentation skills
- Annual leave
1d
Country Manager UK
Farm Trans —Immingham
- £4,624 - £5,945 a year
- Full-time
- Microsoft Excel
- Management
- English
Flexible Event Coordinator
Fox & Edwards Events —Pickering
- £150 - £200 a day
- Weekend availability
- Hospitality
- Customer service
- Organisational skills
Quick apply
10d
Customer Service Representative
INEOS —Kingston upon Hull
- £0.01 a year
- English
Quick apply
Operational Support Officer
HM Courts & Tribunal Service —Kingston upon Hull
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- Customer service
- Administrative experience
- Presentation skills
- Annual leave
- Employee discount
2d
Commodity Buyer (12 Month FTC)
Alexander Dennis —Scarborough
- Full-time
- Hybrid work
- Engineering
- Business
- Communication skills
Quick apply
Sales Representative - Lubricants Yorkshire Region
NCH Europe —Kingston upon Hull
- £30,000 a year
- Full-time
- Sales
- Customer service
- Employee assistance programme
- Employee discount
Quick apply
Area Sales Representative
Travis Perkins —Kingston upon Hull
- £35,000 a year
- Weekend availability
- Employee discount

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Tribunal, Dispute Resolution and Complaints Lead

North Yorkshire Council -
Scarborough

Apply Now

Job details

Permanent | Full-time
£51,356 - £55,539 a year

Benefits

Annual leave
Company pension
Discounted gym membership
Employee discount

Qualifications

Communication skills
Negotiation

Full job description

Salary: £51,356 to £55,539 per annum

Grade: N
Contract: Permanent

Hours: Full time (37 hours)

Location: Scarborough, North Yorkshire with the ability to travel across the county as required

Are you an experienced SEND professional with exceptional knowledge of SEND legislation, tribunal processes and dispute resolution?

Do you thrive in complex environments where you can make a meaningful difference for children, young people and families?

We are seeking a Tribunal, Dispute Resolution and Complaints Lead to play a pivotal role within our SEND Assessment Service (0–25), leading on SEND tribunals, complaints, dispute resolution and other associated legal processes. This is an exciting opportunity to influence practice across the local authority and help deliver positive outcomes for children and young people with Special Educational Needs and Disabilities (SEND).

The role

You will take direct responsibility for the management of SEND cases that are subject to SEND Tribunal appeals, complaints and dispute resolution processes. You will work closely with families, schools, legal representatives, health and social care partners, and senior local authority colleagues to secure effective and lawful outcomes. This will involve supporting locality team managers and caseworkers through robust supervision arrangements and taking lead responsibility to ensure a coordinated response is provided to families and children.

Key Responsibilities

Lead and manage SEND tribunal appeals, complaints and dispute resolution activity on behalf of the local authority.

Represent the local authority at SEND Tribunal hearings and other formal proceedings, ensuring compliance with any resulting orders.

Prepare, coordinate and submit high-quality evidence and case documentation to support tribunal hearings.

Provide expert advice and guidance to EHC Casework Managers and Officers, on all aspects of SENDIST processes and practice.

Work proactively with families and partners to resolve disputes at the earliest opportunity and reduce the need for formal appeals.

Support quality assurance processes and the robustness of SEND decision-making, including SEN Panels.

Deliver training and workforce development to schools, colleges, governors and professionals across education, health and social care.

Monitor complaint and tribunal trends, identify areas for improvement and contribute to strategic SEND developments

Develop high quality CPD opportunities for the wider service in liaison with the Lead for SEND

Ensure accurate records are maintained and appeals activity is fully coordinated across the service

We are looking for someone who has:

Extensive knowledge of SEND legislation, statutory guidance and current policy developments.

Knowledge of children's continuing healthcare and NHS policy.

Significant experience working within a SEND legislative framework.

Experience managing complex cases involving legal, professional and ethical considerations.

Experience of managing financial and reputational risk.

The ability to work effectively with senior leaders, legal representatives and multi-agency partners.

Strong negotiation, facilitation and conflict resolution skills.

Excellent written and verbal communication skills, including the ability to present complex information clearly and confidently.

The ability to work independently, prioritise effectively and meet demanding statutory timescales.

A commitment to inclusion, equality and outstanding customer service

Why Join us?

Generous Annual Leave: 28 days of holiday (pro-rata), increasing to 34 days after 5 years’ service – plus public holidays.

Pension Scheme:

for your future with our generous Local Government Pension Scheme.
Fitness Discounts: Discounted Gym memberships at various gyms across the county.
Lifestyle Savings: Enjoy a wide range of discounts at hundreds of popular high-street and online retailers.
And more: Additional wellbeing support, employee assistance, and development opportunities.

Ready to make a difference?

Join us and help shape positive futures for children and young people with SEND across our communities.

If you would like more information about this role, please contact Chris Reynolds, Head of SEND and Resources, via email at [email protected]

We look forward to exploring your interest and receiving your application.

Key dates:

Closing Date: 26th July 2026

Interview Date: 4th or 5th August 2026

Key documents:

Job Description
Total Rewards Brochure

Enhanced Level DBS Disclosure is required for appointment to this post.

It is a criminal offence for people who are barred from working in Regulated Activity (under the Safeguarding and Vulnerable Groups Act 2006) to apply for roles that require them to work unsupervised with adults or children at risk.

We are committed to the inclusion, safeguarding, and promoting the welfare of children and adults at risk.

North Yorkshire Councils’ purpose is to deliver services and facilities to the diverse residents and visitors of North Yorkshire. To ensure we deliver inclusive services we strive to have a diverse workforce where everybody can be themselves by respecting differences and embedding equality of opportunity. We celebrate diversity and recognise each other’s contributions; we therefore welcome applications from individuals of all backgrounds.

Using AI? Please follow our guidance to ensure your application reflects your own knowledge and experience: www.northyorks.gov.uk/advice-your-job-application

Tribunal, Dispute Resolution and Complaints Lead

Salary: £51,356 - £55,539

Posted: 08/07/2026

Closing date: 26/07/2026

Closing time: 23:59

Apply Now

Refine Your Search

customer representative jobs in hutton, ery

Tribunal, Dispute Resolution and Complaints Lead

Field Representative & Surveyor - Blinds & Curtains

JUNIOR SALES CONSULTANT

Customer Service Representative

Customer Contracts Manager

JUNIOR SALES ADVISOR

Program Operations Manager

General Manager

BOM Cost Controller

HR Partner

Customer Service Representative

Customer Facing & Order Management Representative

Operational Support Officer

Country Manager UK

Flexible Event Coordinator

Customer Service Representative

Operational Support Officer

Commodity Buyer (12 Month FTC)

Sales Representative - Lubricants Yorkshire Region

Area Sales Representative

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