Administration manager Work, Jobs in Hutton, Ess (with Salaries)

Head Dental Receptionist
Billericay Dental Care —Billericay
- £34,132 - £35,289 a year
- Full-time
- Continuous improvement
- In-person
- Leadership
- Employee discount
Quick apply
4d
Office Manager (with Finance Experience)
Blackwood and Hall LTD —Billericay
- Full-time
- Administrative experience
- Supervising experience
- Organisational skills
- Free parking
Quick apply
Personal Assistant to the Chief Executive Officer
LSR Solutions, Inc. —London
- £74,000 - £96,000 a year
- 8 hour shift
- Hybrid work
- English
- Organisational skills
- Employee stock purchase plan
- Work from home
Quick apply
13d
Manager, Portfolio Administration
Loomis Sayles & Company —London
- £85,000 - £110,000 a year
- Full-time
- Hybrid work
- Bachelor's degree
- Team management
- No degree
- Annual leave
- Work from home
13d
Senior Estimator & Office Manager (Windows / Doors / Aluminium Industry)
BDC Aluminium —Witham
- Full-time
- Sales
- Supervising experience
- Continuous improvement
- Free parking
- Health & wellbeing programme
Quick apply
Administration Manager
LSEAT —London
- £24,941 - £31,617 a year
- Part-time
- Organisational skills
- School
Admin / Sales Adviser / Parts / Job Progress Manager
Thurston Engineering —Ongar
- Full-time
- Customer service
- Computer literacy
- English
- Employee discount
Quick apply
4h
Personal Assistant to Director
SPB&KK Property —London
- £40,000 - £52,000 a year
- Full-time
- Hybrid work
- Up to 50% travel
- Administrative experience
- Travel
- Profit sharing
- Flexitime
Quick apply
13d
Radiology Administrator Team Leader
Nuffield Health —Brentwood
- Full-time
- Team management
- Computer skills
- Training & development
- Annual leave
- Employee discount
Operations Planning & Administration Manager
Churchill Group —London
- £40,000 - £42,000 a year
- Full-time
- Computer literacy
- Continuous improvement
- Team management
- Employee discount
Quick apply
5d
Operations & Office Manager
imagino —London
- £40,000 - £45,000 a year
- Hybrid work
- English
- Human resources
- Organisational skills
- Annual leave
Quick apply
Administrator Team Leader Stansted
Swissport International AG —Stansted
- Weekend availability
- Customer service
- English
- Continuous improvement
Growth Team Coordinator & PA to Head of Growth
Wealden Rehab Ltd —Walderslade
- £30,000 - £35,000 a year
- Full-time
- CRM software
- Research
- Microsoft Office
- Free parking
Quick apply
12d
Office Manager/PA
GoPlaces —London
- £30,000 - £45,000 a year
- Full-time
- Hybrid work
- Communication skills
- Work from home
Quick apply
14d
Office Manager
City of London Police —London
- £37,190 a year
- Hybrid work
- Administrative experience
- Budgeting
- Annual leave
- Flexible schedule
4d
TikTok Admin Manager
Big Boss Toys ltd —Wickford
- From £12.71 an hour
- Weekend availability
- Management
- Computer literacy
- Administrative experience
- Employee discount
- Flexible schedule
Quick apply
Front Desk Manager – Corporate Guest Services
Rapport —London
- £45,000 a year
- Full-time
- Organisational skills
- Front desk
- Training & development
- Employee assistance programme
- Employee discount
Lead Medical Secretary
Lambeth Walk Group Practice —London
- £23,088 a year
- Part-time
- GP surgery experience
- Supervising experience
- Team management
Quick apply
12d
Clinical Laboratory Administration Manager, Molecular Pathology Department
Health Services Laboratories (HSL) —London
- Up to £47,623.20 a year
- Full-time
- Management
- Administrative experience
- Data entry
- Annual leave
- Employee assistance programme
5d
Workplace & Office Manager
Allica Bank —London
- Full-time
- Hybrid work
- Microsoft Office
- First Aid Certification
- Continuous improvement

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Head Dental Receptionist

Billericay Dental Care -
Billericay

Quick apply

Job details

Permanent | Full-time
£34,132 - £35,289 a year
4 days ago

Benefits

Employee discount
On-site parking

Qualifications

Patient flow optimisation
Front of house supervision
Dental receptionist
Patient appointment coordination
Coaching
Complaint handling
Patient service
Continuous improvement
Leadership
Team motivation leadership

Full job description

HEAD DENTAL RECEPTIONIST

Own the Patient Journey. Elevate the Experience. Create the WOW.

Billericay Dental Care – Billericay, Essex
£34,132-£35,289 | Full-time | Permanent

Are you a natural leader who believes every patient deserves a 5★ experience?

At Billericay Dental Care, we believe that exceptional dentistry is only part of what makes a great practice.

The patient journey matters just as much.

From the moment a patient first contacts us, to the way they are welcomed, communicated with, supported and followed up, every interaction should leave them thinking:

“WOW — that was an amazing experience.”

We’re looking for an experienced Head Dental Receptionist who is passionate about making that happen.

This is a senior front-of-house role for someone who wants to take ownership of the patient journey, lead service excellence and raise the standard of what outstanding dental reception looks like.

YOUR MISSION: CREATE A 5★ PATIENT EXPERIENCE

As our Head Dental Receptionist, you’ll be the guardian of the patient experience.

You’ll lead our reception team, but your role goes far beyond managing a diary or answering the phone.

You’ll take ownership of how patients experience our practice at every touchpoint — ensuring our service is consistently warm, professional, personal and exceptional.

You’ll identify opportunities to make the patient journey better, introduce improvements and inspire the team to consistently deliver a 5★ “WOW” experience.

WHAT YOU’LL OWN - The Patient Journey & Experience

Take ownership of the end-to-end patient journey, from the first enquiry through to ongoing care and follow-up
Ensure every patient receives a warm, professional and personalised experience
Identify opportunities to exceed patient expectations and create memorable “WOW” moments
Ensure patients feel valued, listened to and cared for at every interaction
Continuously review and improve the patient journey across reception and the wider practice
Work closely with clinicians and the wider team to ensure a seamless patient experience

Service Excellence & Quality

You’ll play a key role in maintaining and raising the standard of service across the practice.

This will include:

Setting clear expectations for exceptional reception and patient service
Monitoring service standards and ensuring consistency across the team
Coaching and supporting reception team members to deliver outstanding service
Identifying gaps or inconsistencies in the patient experience and taking action
Introducing and maintaining effective reception processes and standards
Regularly reviewing patient feedback and using it to drive improvements
Leading by example and creating a team-first culture

COMPLAINTS, FEEDBACK & SERVICE RECOVERY

We know that even in an exceptional practice, things don’t always go perfectly.

When they don’t, the way we respond matters.

You’ll take a proactive and professional approach to patient concerns, complaints and service recovery, ensuring patients feel heard, respected and supported.

You’ll:

Take ownership of patient complaints and concerns
Respond calmly, professionally and empathetically
Investigate issues thoroughly and work towards appropriate resolutions
Identify recurring issues and recommend improvements to prevent them happening again
Ensure appropriate complaints processes and documentation are followed
Escalate matters appropriately when required
Use patient feedback as a valuable tool for improving the practice

LEAD, INSPIRE & DEVELOP THE RECEPTION TEAM

You’ll be the leader of our front-of-house team and will play a key role in creating a positive, accountable and high-performing reception environment.

You’ll:

Lead, support and motivate the reception team
Set clear expectations around service, professionalism and patient care
Coach team members and provide constructive feedback
Support training and onboarding
Lead by example in every patient interaction
Help create a culture of accountability, teamwork and continuous improvement
Recognise great performance and celebrate successes
Address service issues promptly and constructively

We want a leader who can be warm and approachable while maintaining high standards.

OPERATIONAL & COMMERCIAL EXCELLENCE

Alongside patient experience, you’ll take ownership of the smooth and efficient running of reception.

This includes:

Managing and optimising appointment books
Maximising diary utilisation
Coordinating appointments with clinicians and the wider team
Supporting treatment plan coordination
Handling complex patient queries
Processing payments and maintaining accurate records
Supporting practice policies, procedures and compliance
Identifying opportunities to improve efficiency and patient flow
Ensuring the reception environment consistently reflects the high standards of Billericay Dental Care

ABOUT BILLERICAY DENTAL CARE

We’re a family-owned, progressive dental practice committed to delivering exceptional clinical care and an outstanding patient experience.

We’re proud to have been finalists in the Dentistry Awards 2025 and have recently invested in creating a modern, state-of-the-art practice.

Our practice is:
Fully digital
Technology-led
Patient-focused
Home to an experienced multidisciplinary clinical team
Committed to continuous improvement
Focused on developing our people

WHO ARE WE LOOKING FOR?

You’ll ideally be an experienced Dental Receptionist who is ready to step into a senior leadership role.

You’ll be:

A natural leader – You enjoy taking responsibility and bringing people with you.

Obsessed with great service – You notice the little things that make patients feel special.

Highly organised – You can manage multiple priorities without losing sight of the patient.

Confident with people – You can communicate brilliantly with patients, clinicians and colleagues.

Solution-focused – When something goes wrong, you focus on fixing it and learning from it.

Quality-driven – You have high standards and implement processes to maintain them.

Commercially aware – You understand that an efficiently run reception supports both patient care and practice performance.

Emotionally intelligent – You can handle difficult conversations with empathy, professionalism and confidence.

And above all:

You genuinely care about how people feel when they walk through our doors.

WHAT WE OFFER

£34,132-£35,289 based on working pattern detailed below.

Full-time, permanent position
Senior leadership opportunity
Fully digital working environment
Supportive and ambitious team culture
Employee discount
On-site parking
Opportunity to shape and improve the patient journey
Opportunity to develop your leadership and management skills
A role where your ideas and contribution will genuinely matter

WORKING PATTERN

Salary based on following hours:

Monday: 8.30am- 8:00pm

Tues-Thurs: 8.30am-6.00pm

Fri: OFF

Saturday: 8:30am – 6:00pm

Full-time | Permanent

❤THIS IS ABOUT MORE THAN RECEPTION

We’re looking for someone who wants to raise the bar.

Someone who believes that 5★ patient care is created through hundreds of small details, every single day.

If you’re ready to take ownership of the patient journey, lead a team and help create a genuinely exceptional patient experience at Billericay Dental Care...

We’d love to hear from you.

Apply today and tell us why you’re the person to lead our front-of-house experience.

Pay: £34,132.00-£35,289.00 per year

Work Location: In person

Quick apply

Refine Your Search

administration manager jobs in hutton, ess

Head Dental Receptionist

Office Manager (with Finance Experience)

Personal Assistant to the Chief Executive Officer

Manager, Portfolio Administration

Senior Estimator & Office Manager (Windows / Doors / Aluminium Industry)

Administration Manager

Admin / Sales Adviser / Parts / Job Progress Manager

Personal Assistant to Director

Radiology Administrator Team Leader

Operations Planning & Administration Manager

Operations & Office Manager

Administrator Team Leader Stansted

Growth Team Coordinator & PA to Head of Growth

Office Manager/PA

Office Manager

TikTok Admin Manager

Front Desk Manager – Corporate Guest Services

Lead Medical Secretary

Clinical Laboratory Administration Manager, Molecular Pathology Department

Workplace & Office Manager

I want to receive the latest job alerts for administration manager in hutton, ess

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