Director of creative services Work, Jobs in Hyde, Gtm (with Salaries)

Client Success Director
PHMG Careers —Manchester
- £35,000 - £62,500 a year
- Microsoft Outlook
- Sales
- Customer service
- Profit sharing
- Health & wellbeing programme
Quick apply
12d
Early Help Partnership Link Worker
Tameside Council —Tameside
- £31,022 - £33,699 a year
3d
Sales Assistant
Jack Badger Ltd —Glossop
- £15.38 - £17.39 an hour
- Temporary
- CRM software
- Customer service
- English
Quick apply
4d
Sales Coach
Barchester Healthcare —Manchester
- Sales
- Travel
Quick apply
Programme Director – Re-Centre
University of Salford —Salford
- Full-time
Markets Events Officer
Tameside Council —Tameside
- £31,022 - £33,699 a year
- Call to connect
- Communication skills
13d
Lead Child Protection Practitioner
Tameside Council —Tameside
- £51,356 - £54,495 a year
- Bar
- English
2h
Associate Director - PMQS
Gateley —Manchester
- Business development
- Analysis skills
- Team management
- Annual leave
- Employee assistance programme
14d
Senior IT Director
Cloud Imperium Games —Manchester
- IT
- In-person
Director of Clinical Services
Priory —Manchester
- £57,000 a year
- Full-time
- Leadership
- Free parking
- Annual leave
Quick apply
5d
Customer Experience Manager
Barchester Healthcare —Manchester
- £40,000 a year
- Analysis skills
- Project management
- Travel
- Annual leave
Quick apply
3d
Affiliates Director
Dentsu —Manchester
- Full-time
- Project management
- Team management
- Mentoring
13d
BD & Marketing Assistant
AHR Architects Ltd —Manchester
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Business development
Quick apply
FTC Sales Associate - Manchester Trafford - UK
Jimmy Choo —Manchester
- £26,000 - £41,500 a year
- Full-time
- Construction
3d
Lead Artworker
Footasylum —Rochdale
- Hybrid work
- Communication skills
Lead Supervisor
Tapestry Inc —Manchester
- Full-time
- Sales
- Employee discount
Head of Design - Contract Textiles
Panaz Ltd —Burnley
- Full-time
- Sales
- Communication skills
- Sick pay
Consultant - Acoustics (Manchester)
WSP —Manchester
- Microsoft Outlook
- No degree
Graphic Designer
MCR Property Group Ltd —Manchester
- £25,000 - £30,000 a year
- Hotel
- AI
- Annual leave
Quick apply
Personal Assistant to Executive Team
Creative Support —Stockport
- Up to £28,138.50 a year
- Part-time
- Travel
- Communication skills
4d

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Client Success Director

PHMG Careers -
Manchester

Quick apply

Job details

£35,000 - £62,500 a year
12 days ago

Benefits

Casual dress
Profit sharing
Health & wellbeing programme
Additional leave
Cycle to work scheme
Annual leave
Company pension
Work from home
Canteen
Company events
Employee assistance programme
Gym membership
Transport links
Paid volunteer time
Enhanced maternity leave
Enhanced paternity leave
Life insurance
Referral programme
Sick pay
On-site parking

Qualifications

Microsoft Outlook
Sales
Customer service
B2B
Communication skills
Negotiation

Full job description

Join the world's leading audio branding agency where innovation meets creativity in a people-powered, employee-owned business.

Client Success Director

Old Trafford, Manchester | Starting from £35,000 base (£62,000+ OTE) | North American Hours (4 or 4.5 days per week available - 1 day work from home)

About PHMG:

Established in 1998, PHMG has grown from a Manchester-founded creative business into the world's leading audio branding agency. Today, we partner with almost 40,000 clients across more than 50 countries, including global brands such as Coca-Cola, Samsung, Adidas and Audi, alongside ambitious SMEs in virtually every sector. Innovation fuels everything we do. From day one, we set out to redefine audio branding by harmonising creativity, technology and measurable results. That mindset continues to shape our evolution as we expand beyond sound into a broader suite of client communication services. In 2025, PHMG entered a defining new chapter as an employee-owned business. Ownership now sits with the people who power our creativity, performance and growth. It strengthens our independence, sharpens our long-term focus and ensures success is shared. We are proud recipients of the King's Award for Enterprise, recognised for innovation, growth and performance excellence. Today, more than 800 colleagues across six global offices collaborate to deliver work that blends artistry with commercial impact. Joining PHMG means becoming part of a people-powered, future-focused company that values creativity, champions diversity and invests in professional growth. Sound good?

The Role:

An exciting opportunity has arisen to play a crucial role in continuing our company's success. In this role, you'll deliver a world-class sales service to our North American clients, identifying opportunities to retain and grow existing business. By combining sharp product knowledge with persuasive communication, you'll drive client loyalty and directly impact retention targets. The role requires you to be comfortable when communicating with clients of all levels, both over the telephone and via email – so excellent communication skills are a must. You'll be confident when dealing with any situation that arises, self-motivated and a highly skilled problem solver. You're also an exceptional listener, ever empathetic to our clients' needs while respecting our needs, too.

Responsibilities:

Deliver a premium sales service to maximise retention and growth opportunities
Develop expert knowledge of PHMG products to strengthen sales conversations and offer the customer a solution that is tailored to their needs
Identify and resolve client concerns quickly and effectively through effective questioning
Implement retention strategies to achieve and exceed targets
Orchestrate seamless coordination with internal departments, and accrue profound product expertise to elevate the retention strategy
Manage a CRM database on a day-to-day basis

Skills, Knowledge and Experience Required:

Previous experience working in a B2B role
Excellent customer service skills
Ability to thrive in an environment targeted towards customer retention and satisfaction
Effective personal organisation; self-starter with drive, ambition and creativity
The ability to negotiate, coupled with excellent written and oral communication
Excellent attention to detail and problem-solving capabilities
Ability to work under pressure with a constant positive outlook when being faced with complex client issues

Benefits:

Free Pure-Gym membership after 3-months served
23 days annual leave plus bank holidays, increasing with length of service
Additional half day off for birthday
Enhanced maternity, paternity and adoption leave
Two volunteer days per year for a charity of your choice
Life insurance and critical illness cover
Free fruit & breakfast
On-site barber and beautician
Car valet service
Dedicated Employee Assistance Programme
Plus many more...

#LI-CL1

Pay: £35,000.00-£62,500.00 per year

Benefits:

Additional leave
Canteen
Casual dress
Company events
Company pension
Cycle to work scheme
Enhanced maternity leave
Enhanced paternity leave
Gym membership
Health & wellbeing programme
Life insurance
On-site parking
Paid volunteer time
Profit sharing
Referral programme
Sick pay
Transport links
Work from home

Work Location: In person

Quick apply

Refine Your Search

director of creative services jobs in hyde, gtm

Client Success Director

Early Help Partnership Link Worker

Sales Assistant

Sales Coach

Programme Director – Re-Centre

Markets Events Officer

Lead Child Protection Practitioner

Associate Director - PMQS

Senior IT Director

Director of Clinical Services

Customer Experience Manager

Affiliates Director

BD & Marketing Assistant

FTC Sales Associate - Manchester Trafford - UK

Lead Artworker

Lead Supervisor

Head of Design - Contract Textiles

Consultant - Acoustics (Manchester)

Graphic Designer

Personal Assistant to Executive Team

I want to receive the latest job alerts for director of creative services in hyde, gtm

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