Customer specialist Work, Jobs in Ickleton, Cam (with Salaries)

Customer Support Specialist
StackCX LTD —Cambridge
- £25,500 - £35,000 a year
- CRM software
- Customer service
- In-person
Quick apply
10d
Admissions Administrator
University of Cambridge —Cambridge
- £31,236 - £35,608 a year
- Hybrid work
- Research
- University
- Annual leave
- Employee discount
4d
Sales Excecutive
HUBB Group Maintenance Ltd —Braintree
- £20,000 - £80,000 a year
- Part-time
- CRM software
- Sales
- Customer service
- Free parking
Quick apply
Van Driver 3.5 tonne
Vetspeed Ltd —Royston
- £31,827 a year
- Full-time
- Heavy lifting
- Driving
- In-person
- Store discount
- Health & wellbeing programme
Quick apply
11d
Field Sales Support
Comfort Plus Products —Letchworth
- £35,000 - £40,000 a year
- Full-time
- CRM software
- Hospitality
- Computer literacy
- Annual leave
Quick apply
3d
Key Account Manager - Vegetable Seeds – UK & Scandinavia
Van Waveren Saaten GmbH \ RAGT Seeds Limited —Ickleton
- Full-time
- Hybrid work
- English
- Business development
- Travel
Quick apply
3d
Sales lead Generators & Telesales Representative
Eco Efficient Installations LTD —Braintree
- £300 - £1,000 a week
- Full-time
- CRM software
- In-person
Quick apply
13d
Court Associate
HM Courts & Tribunal Service —Cambridge
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- Organisational skills
- Annual leave
- Employee discount
13d
Sales Specialist
Stratstone Exotics —Cambridge
- Customer service
- Annual leave
- Employee discount
Quick apply
Customer Support Coordinator
Mettler Toledo —Royston
- Continuous improvement
- Communication skills
- Annual leave
Sales - Sales Advisor - UK
New Look —Cambridge
- Part-time
- Customer service
Project Support Administrator
Power Distribution Support Ltd —Willingham
- From £2,600 a month
- Overtime
- Microsoft Outlook
- English
- Administrative experience
- Free parking
Quick apply
2d
Service Advisor
Vindis Group —Cambridge
- £32,447.36 a year
- Customer service
- Employee assistance programme
12d
Buying & Merchandising Admin Assistant
The Stock Shop —Ely
- £26,436 a year
- Full-time
- Microsoft Outlook
- Computer literacy
- Merchandising
- Free parking
- Annual leave
Quick apply
Trainee Refrigeration & Air Conditioning Apprentice Engineer
Herts Cooling Limited —Stevenage
- £24,000 - £29,000 a year
- Overtime
- Maintenance
- In-person
- Restaurant
Quick apply
5d
Cleaner
Churchill Group —Cambridge
- £12.60 an hour
- Employee discount
Business Administration Apprentice
Marshall Land Systems Ltd —Cambridge
- £22,000 a year
- Full-time
- Microsoft Outlook
- Customer service
- Computer literacy
Final Mile Territory Manager
Evri —Haverhill
- £35,000 - £39,000 a year
- Full-time
- Remote
- Analysis skills
- Continuous improvement
- Organisational skills
7d
Quality Assurance Specialist
TOGL (Holdings) Limited —Cambridge
- Full-time
- Engineering
- Analysis skills
- Bachelor's degree
- Annual leave
Quick apply
Byredo Cambridge Store Client Advisor
PUIG —Cambridge
- Customer service
- Leadership

I want to receive the latest job alerts for customer specialist in ickleton, cam

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Customer Support Specialist

StackCX LTD
Cambridge

Quick apply

Job details

Permanent
£25,500 - £35,000 a year
10 days ago

Benefits

Company pension

Qualifications

Live chat
CRM software
Technical troubleshooting
Customer service call handling
Inbound customer enquiry call handling
Customer service
Ticket management
Technical writing
Customer support
Customer interaction
SaaS
AI
Communication skills
Help desk

Full job description

About StackCX
StackCX is a fast-growing AI-powered customer experience platform, helping businesses transform how they manage customer interactions, improve performance, and drive better outcomes. Working with leading automotive and service-based organisations, we provide real-time insights, call analysis, and workflow automation that puts customer experience at the heart of everything.

As we continue to scale, we’re looking for a Customer Support Specialist to join our team and play a key role in delivering an exceptional customer experience.

The Role

As a Customer Support Specialist, you’ll be the first point of contact for our customers, ensuring they get the most value from StackCX. You’ll support users with queries, troubleshoot issues, and help drive adoption through clear guidance and proactive engagement.

This is a great opportunity for someone who enjoys solving problems, working with customers, and being part of a fast-moving tech business.

Key Responsibilities

Provide first-line support to customers via email, chat, and calls
Troubleshoot and resolve user issues efficiently and professionally
Support onboarding of new customers, helping them get up and running
Guide users on best practices to maximise value from StackCX
Work closely with Customer Success and Product teams to escalate and resolve issues
Maintain accurate records of customer interactions and support tickets
Identify recurring issues and contribute to improving processes and documentation
Assist in creating help guides, FAQs, and training materials

What We’re Looking For

Experience in a customer support, service, or helpdesk role
Strong communication skills — clear, confident, and professional
A problem-solving mindset with attention to detail
Comfortable working with software platforms and learning new tools quickly
Ability to manage multiple tasks and prioritise effectively
A proactive, can-do attitude and willingness to go the extra mile

Desirable (but not essential):

Experience in the automotive industry (dealerships, aftersales, contact centres)
Experience supporting SaaS or tech products
Familiarity with CRM systems or customer service platforms

Why Join StackCX?

Be part of a high-growth AI business with real momentum
Work closely with customers and have a direct impact on their success
Opportunity to grow into Customer Success, Training, or Account Management roles
Collaborative, supportive team environment
Competitive salary and benefits

Interested?

If you’re passionate about delivering great customer experiences and want to be part of an exciting, growing company, we’d love to hear from you.

Pay: £25,500.00-£35,000.00 per year

Benefits:

Company pension

Work Location: In person

Quick apply

Refine Your Search

customer specialist jobs in ickleton, cam

Customer Support Specialist

Admissions Administrator

Sales Excecutive

Van Driver 3.5 tonne

Field Sales Support

Key Account Manager - Vegetable Seeds – UK & Scandinavia

Sales lead Generators & Telesales Representative

Court Associate

Sales Specialist

Customer Support Coordinator

Sales - Sales Advisor - UK

Project Support Administrator

Service Advisor

Buying & Merchandising Admin Assistant

Trainee Refrigeration & Air Conditioning Apprentice Engineer

Cleaner

Business Administration Apprentice

Final Mile Territory Manager

Quality Assurance Specialist

Byredo Cambridge Store Client Advisor

I want to receive the latest job alerts for customer specialist in ickleton, cam

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected