Analytics manager Work, Jobs in Ilford, Gtl (with Salaries)

Service Reporting Manager
Bell Integration —London
- Computer Science
- Data analysis skills
- SQL
- Annual leave
Analytics Manager
Data Idols —London
- £95,000 - £105,000 a year
- SQL
- Communication skills
Finance and Analytics Manager
Perlego —London
- £65,000 - £75,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- SQL
- Accounting
- Annual leave
Quick apply
Analytics Engineering Manager
Deliveroo —London
- Full-time
- Hybrid work
- SQL
- Team management
- AI
Sr. Manager, Finance Transformation
PlayStation Global —London
- Management
- PMP
- Master's degree
13d
Pricing Manager - Multi Analytics
Hastings Direct —London
- Full-time
- Hybrid work
- SQL
- Python
- Annual leave
Global Unlocking Potential - Wellbeing Senior Manager
Boston Consulting Group —London
- Full-time
- Bachelor's degree
- Psychology
- Human resources
Product Manager
The Scout Association —Gilwell Park
- £55,206.18 a year
- Full-time
- Remote
- Product management
- Agile
- Communication skills
- Flexible schedule
Data Analytics Manager
Lunio —London
- Full-time
- Hybrid work
- SQL
- AWS
- IT
Senior Analytics Engineering Manager
Deliveroo —London
- Full-time
- Hybrid work
- SQL
- Python
Business Intelligence & Analytics Manager
Norgine —Uxbridge
- Hybrid work
- Bachelor's degree
- Continuous improvement
- No degree
Quick apply
6d
Global Talent Acquisition Senior Manager – Operations CoE
Boston Consulting Group —London
- Full-time
- Analysis skills
- Human resources
- Communication skills
Global HR Projects and Change Senior Manager - Temporary, 12 months
Boston Consulting Group —London
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Master's degree
Finance Data Science & Analytics Manager
Cynergy Bank —London
- £85,000 a year
- Hybrid work
- SQL
- Machine learning
- No degree
5h
Global Compliance Senior Manager
Boston Consulting Group —London
- Full-time
- Master's degree
- Project management
- Bachelor's degree
Reporting Analyst
BAM UK & Ireland —London
- ERP systems
- Human resources
7d
Senior Analytics Manager – Finance & Operations (Data Business Partner)
Tes Global —London
- £50,000 - £80,000 a year
- Full-time
- Management
- SQL
- Analysis skills
- Annual leave
- Employee assistance programme
Quick apply
"The Ordinary" Associate Manager, Amazon - UK & EMEA
DECIEM —London
- Full-time
- Hybrid work
- Spanish
- Microsoft Excel
- Data analysis skills
- Annual leave
- Employee assistance programme
Commercial Analytics & Insights Manager
Monocle —London
- Full-time
- SQL
- Café
- Annual leave
- Employee discount
Quick apply
E-Commerce Manager
ONLINE 24/7 LTD —London
- £30,307.20 - £35,000.00 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Data analysis skills
- Flexitime
- Work from home
Quick apply

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Service Reporting Manager

Bell Integration -
London

Apply Now

Job details

Benefits

Cycle to work scheme
Annual leave
Company pension
Discounted gym membership

Qualifications

Power BI
Computer Science
Data analysis skills
Tableau
SQL
Presentation skills
Bachelor's degree
ITIL
ServiceNow
IT
Communication skills
Python

Full job description

Overview:

The Service Reporting Manager is responsible for transforming operational data into meaningful insights that enhance service delivery, efficiency, and customer experience. This role analyses ticket trends, performance metrics, and operational behaviours to drive process improvement, proactive problem management, and informed decision-making across the Service Desk and wider IT organisation.

Responsibilities:

Data Analytics

Design and deliver advanced analytics to identify trends, recurring issues, and opportunities for service improvement
Define and implement best practices for data collection, storage and analysis.
Develop predictive models and insights to support proactive problem management.
Create dashboards and visuals that translate complex data into actionable insights for technical and non-technical audiences.

Stakeholder Collaboration

Partner with service desk leadership, IT operations, and business stakeholders to define data requirements and priorities.
Act as the primary liaison for analytics initiatives, ensuring alignment with organisational objectives and ISO standards.
Facilitate workshops and engagement sessions to promote data literacy and evidence-based decision-making.

KPI Management

Define, track, and report on KPIs for Service Desk operations, including SLA compliance, resolution times, and customer satisfaction.
Establish a robust reporting framework to monitor performance and drive continual service improvement.
Provide insights that inform resource planning, rota optimisation, and operational efficiency.

Data Engineering

Build and maintain scalable data pipelines and reporting infrastructure to support current and future analytics needs.
Ensure data integrity, security, and compliance with governance standards.
Evaluate and recommend tools and technologies to enable automation and advanced analytics capabilities.

Culture & Leadership

Champion a data-driven culture across the Service Desk and IT teams, promoting transparency, collaboration and continuous improvement.
Actively demonstrate company values – Honesty & Integrity, Open & Straightforward, One Version of Events, Agile & Responsive, Friendly & Inclusive in all interactions and decision making.
Lay the foundations for future growth of the Data & Analytics function, including documentation, process design and mentoring future hires.

Qualifications:

Ability to translate sometimes complex data into clear, actionable insights.
Skilled at presenting findings in a compelling way that drives decision making.
Strong interpersonal skills to build trust and collaborate effectively across teams.
Analytical mindset with the ability to propose practical solutions.
Comfortable working with ambiguity and creating clarity from complexity.
Ensure accuracy and integrity with data analysis and reporting.
Encorages knowledge sharing and cross-functional engagement.

Required Skills & Qualifications

Bachelor's degree in data Analytics, Computer Science, IT or related field.
Proven experience in data analytics and reporting within IT Service Management environments.
Technical skills, advanced experience in SQL, PowerBI, Tableau, Excel, Python, ServiceNow reporting etc).
Knowledge of ITIL principles and ISO service management standards.
Excellent stakeholder management and communication skills.

What we care about:

At Bell, we believe that we are stronger together, and promote an open, collaborative culture where everyone is encouraged to be involved in the shaping of our business.

We value diversity!

We seek to employ a workforce representative of the markets that we serve and work hard to ensure that all of our staff have the opportunity to thrive within a friendly and inclusive environment.

Why join Bell:

Why join bell:

We prioritise internal development opportunities and offer access to our Udemy training platform with over 5000 training courses
Competitive Salary
Flexible remote working
A generous company pension
25 days annual leave entitlement plus bank holidays and the option to purchase 5 extra days!
Healthcare and dental insurance
Life assurance
Cycle to work scheme
A diverse and inclusive work culture
Modern vibrant workplaces
Exclusive discounts with major retailers, discount gym memberships and access to our wellness centre

Apply Now

Refine Your Search

analytics manager jobs in ilford, gtl

Service Reporting Manager

Analytics Manager

Finance and Analytics Manager

Analytics Engineering Manager

Sr. Manager, Finance Transformation

Pricing Manager - Multi Analytics

Global Unlocking Potential - Wellbeing Senior Manager

Product Manager

Data Analytics Manager

Senior Analytics Engineering Manager

Business Intelligence & Analytics Manager

Global Talent Acquisition Senior Manager – Operations CoE

Global HR Projects and Change Senior Manager - Temporary, 12 months

Finance Data Science & Analytics Manager

Global Compliance Senior Manager

Reporting Analyst

Senior Analytics Manager – Finance & Operations (Data Business Partner)

"The Ordinary" Associate Manager, Amazon - UK & EMEA

Commercial Analytics & Insights Manager

E-Commerce Manager

I want to receive the latest job alerts for analytics manager in ilford, gtl

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