Clinic advisor Work, Jobs in Ilford, Gtl (with Salaries)

Apprentice Appointments and ERS Administrator
Barking Havering and Redbridge University Hospitals NHS Trust —Ilford
- £28,939 a year
- 12 hour shift
- Communication skills
3d
Medical Secretary - London
Re:Cognition Health —London
- £32,000 - £35,000 a year
- Full-time
- Customer service
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
12d
Customer Service Advisor
Signature Pharmacy —Acton
- £29,000 - £33,000 a year
- Full-time
- Customer service
- GP surgery experience
- English
Quick apply
17h
Health Advisor
Bupa —London
- £19,260 a year
- Part-time
- Gym membership
- Life insurance
Quick apply
2d
HR Advisor
Oxleas NHS Foundation Trust —Dartford
- £45,953 - £54,254 a year
- Full-time
- Travel
- Communication skills
4d
Telesales Executive
Dental by Design Ltd —London
- £35,000 - £40,000 a year
- 8 hour shift
- CRM software
- Sales
- Salesforce
Quick apply
3d
Occupational Health Administrator TOOTING
OHWorks Limited —London
- £26,000 a year
- Full-time
- Hybrid work
- Up to 50% travel
- English
- Microsoft Office
- Health & wellbeing programme
- Work from home
Quick apply
Private Patient Sales Advisor
Spire Healthcare —Brentwood
- Full-time
- Customer service
- Communication skills
- Annual leave
- Employee discount
3d
Band 5 Specialist Speech and Language Therapist – Rotational
Barking Havering and Redbridge University Hospitals NHS Trust —Romford
- £29,554 - £35,920 a year
- 12 hour shift
5d
Non-medical Prescriber
North London NHS Foundation Trust —St. Pancras International Station
- £58,133 - £65,261 a year
- Full-time
3d
Band 4 Orthodontic Nurse
Barking Havering and Redbridge University Hospitals NHS Trust —Romford
- £33,262 - £36,027 a year
- 12 hour shift
4d
Engagement & Referral Support Worker
Change Grow Live —Croydon
- £26,296.03 - £27,165.10 a year
- Communication skills
- Annual leave
- Employee assistance programme
General Practitioner
Bupa —Canary Wharf
- Part-time
- BLS Certification
- Microsoft Office
- IT
- Gym membership
- Life insurance
Quick apply
3d
Associate HR Business Partner
The Hillingdon Hospitals NHS Foundation Trust —Uxbridge
- £63,665 - £70,887 a year
- Full-time
- Management
- Supervising experience
- Human resources
10d
Apprentice Retail Sales Assistant
Superdrug —Worcester Park
- £9.95 an hour
- Sales
- Customer service
- In-person
- Store discount
- Employee discount
Quick apply
Advisor, Benefits & Pension (EMEA)
TMX Group Limited —London
- Full-time
- Microsoft Excel
- Analysis skills
Band 5 Orthopaedic Technician
Barking Havering and Redbridge University Hospitals NHS Trust —Romford
- £36,943 - £44,900 a year
- 12 hour shift
- Communication skills
1d
Marketing Manager – Clinic Network
Medivet Group Ltd —Watford
- £40,000 a year
- Full-time
- Hybrid work
- Management
- Organisational skills
- Marketing
Ward Manager
Oxleas NHS Foundation Trust —Woolwich
- £55,524 - £62,652 a year
- Full-time
- Leadership
- Negotiation
- Annual leave
3d
Nationwide - Graduate Vet Programme
Medivet Group Ltd —Watford
- From £40,000 a year
- Full-time
- Care experience
- Patient care
- Leadership
- Annual leave
- Sick pay
8d

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Apprentice Appointments and ERS Administrator

Barking Havering and Redbridge University Hospitals NHS Trust -
Ilford

Apply Now

Job details

Full-time
£28,939 a year
3 days ago

Qualifications

Communication skills

Full job description

A great opportunity has arisen to join our busy Outpatients Appointments Booking Team at our King George Hospital site as an Apprentice Appointments and ERS Administrator.

The Apprentice Appointments and ERS Administrator is the point of contact for patients to book and change appointments and answer queries from patients with regards to their hospital appointment.

You should be conscientious, have excellent communication and people skills. You would be expected to deliver a high level of support to patients ensuring a good patient experience.

Alongside the role you will complete the Level 2 Customer Service Practitioner apprenticeship . If you already hold a customer service qualification at level 2 or above, then you are not eligible to apply for this post.

Please read the advert and Job Description carefully before applying, ensuring that you clearly demonstrate how you meet the criteria in the person specification.

To be eligible for an Apprenticeship you must meet the following criteria:

Be 16 years old or over

Have the right to work in the UK with a visa that covers the duration of the apprenticeship programme

Have been ordinarily resident in the UK for the past 3 years

We welcome applications from those with lived experience of the care system.

The purpose of the Apprentice Appointments and ERS Administrator is to be the point of contact for patients to book and change appointments and answer queries from patients with regards to their hospital appointment. They are responsible for the management of patient appointments and should be proficient in the use of the hospital booking systems including ERS and Careflow and be prepared to be trained in all future technology.

The post holder should ensure ERS referrals and internal referrals are processed appropriately and manage and escalate the appointment slot issues (ASI’s) generated through the E-Referral system to your Team Leader. They should also address and action appointment changes and requests made by the patient using the appointments phone line, the email service ‘My Appointment’ or the Envoy text messaging service.

The Appointments and ERS Administrator should support the services and Team Lead’s with adjustments to Outpatient clinics on the local Careflow system including the cancellation, reduction, reinstating and/or re-profiling of clinics.

All new and follow up appointments should be processed according to the Trust policies and department procedures.

We’re an organisation that is getting better and better and our improvements are driven by a determination to deliver care we’re proud of and our patients are happy with.

They are benefitting from a new electronic patient record (we were the last acute trust in London to introduce one) and our maternity services have been rated good by the Care Quality Commission.

We operate from two main sites – KGH in Goodmayes and Queen’s Hospital in Romford. We have two busy emergency departments with more than 346,000 people visiting them last year. We’re campaigning to secure the £35m we need to transform the A&E at Queen’s and get rid of corridor care.

We’re proud of our regional Neurosciences Centre, Radiotherapy Centre and Hyper Acute Stroke Unit. We’re also part of the North East London Cancer Alliance.

We run a Women’s Health Hub in Ilford; an Ageing Well Centre in Hornchurch; and Community Diagnostic Centres (CDC) at Barking Community Hospital and at St George’s Health and Wellbeing Hub. These CDCs are open 12 hours a day, 7 days a week.

The majority of our 8,400 staff – who come from 146 different countries - live in the three diverse London boroughs we serve and are from black, Asian and minority ethnic groups. Many can work flexibly and more than 400 of them are on our Ofsted accredited apprenticeship programmes. We’re proud to be a London Living Wage employer.

For further information on this role, please see the attached detailed Job Description and Person Specification.

The person specification listed below is not the full specification requirements for the role. Please ensure you review the full specification on the job description prior to submitting your application.

Applicants are advised to read all the information on the advert and the supporting information before completing and submitting an application. As you complete your application please ensure you clearly demonstrate how you meet the criteria in the person specification for this post by adequately completing the supporting information section of the application form.

All new staff appointed at the Trust are subject to a probationary period.

Applications should be made online, however, queries regarding the application process, assistance with completion of the application form or if you require any adjustments (for applicants with a disability) please contact Louise Lucy Glavin, Recruitment Advisor, on 01708 435000 Ext. 5936. Further details regarding the post may be obtained by contacting the manager as per the contact details above.

Apply Now

Refine Your Search

clinic advisor jobs in ilford, gtl

Apprentice Appointments and ERS Administrator

Medical Secretary - London

Customer Service Advisor

Health Advisor

HR Advisor

Telesales Executive

Occupational Health Administrator TOOTING

Private Patient Sales Advisor

Band 5 Specialist Speech and Language Therapist – Rotational

Non-medical Prescriber

Band 4 Orthodontic Nurse

Engagement & Referral Support Worker

General Practitioner

Associate HR Business Partner

Apprentice Retail Sales Assistant

Advisor, Benefits & Pension (EMEA)

Band 5 Orthopaedic Technician

Marketing Manager – Clinic Network

Ward Manager

Nationwide - Graduate Vet Programme

I want to receive the latest job alerts for clinic advisor in ilford, gtl

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