Policy advisor Work, Jobs in Ilford, Gtl (with Salaries)

Apprentice Appointments and ERS Administrator
Barking Havering and Redbridge University Hospitals NHS Trust —Ilford
- £28,939 a year
- 12 hour shift
- Communication skills
1d
Accommodation Advisor (Applications & Allocations)
University College London —London
- £36,433 - £41,833 a year
- Full-time
- Hybrid work
- Customer service
- Administrative experience
- Communication skills
- Annual leave
- Work from home
2d
Call Centre Advisor
Islington Council —Islington
- £37,509 - £38,637 a year
- Part-time
- Hybrid work
- Employee discount
2d
Policy Advisor – Payments Regulation
Financial Conduct Authority —London
- £47,300 - £59,000 a year
- Full-time
- Hybrid work
- Communication skills
- Annual leave
2d
Immigration Caseworker
Borderless —London
- Hybrid work
7d
Senior Policy Advisor
Financial Conduct Authority —London
- £59,200 - £72,800 a year
- Full-time
- Hybrid work
- Analysis skills
- Presentation skills
- Financial services
- Annual leave
10d
Policy Advisor, Semiconductor Unit
Department for Science, Innovation & Technology —London
- £39,850 - £43,020 a year
- Part-time
- Hybrid work
- Analysis skills
- Presentation skills
- Communication skills
- Annual leave
- Employee discount
11d
Semiconductor Policy Advisor
Department for Science, Innovation & Technology —London
- £39,850 - £43,020 a year
- Part-time
- Hybrid work
- Analysis skills
- Presentation skills
- Communication skills
- Annual leave
- Employee discount
3d
Senior Policy Advisor - Airspace Modernisation
Department for Transport —London
- £44,241 - £48,581 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- Annual leave
- Employee assistance programme
5h
People Operations Advisor
IMPOWER Consulting —London
- £45,000 a year
- Full-time
- Hybrid work
- Data analysis skills
- Human resources
- Organisational skills
- Annual leave
2d
UCAS Advisor & Oxbridge Coordinator
Newstead Wood School —London
- Full-time
- School
Sales Advisor
Currency Exchange Corporation Ltd —East London
- £14.25 an hour
- Overtime
- Customer service
- Basic maths
- Financial services
Quick apply
1h
Travel Services Operations Advisor - EMEA
TikTok —London
- Customer service
- Bachelor's degree
- Travel
9d
HR Advisor
Oxleas NHS Foundation Trust —Dartford
- £45,953 - £54,254 a year
- Full-time
- Travel
- Communication skills
2d
Digital Learning Advisor
QA —London
- Customer service
- Administrative experience
- Travel
- Annual leave
- Employee assistance programme
10d
Contact and Advice Centre Advisor
Chartered Trading Standards Institute —Basildon
- From £28,665 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Travel
- Free parking
- Health & wellbeing programme
Quick apply
12d
ZARA IN STORE HR ADVISOR
INDITEX —London
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Senior Policy Advisor - Public Sector Data Value
Department for Science, Innovation & Technology —London
- £44,620 - £52,090 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Agile
- Annual leave
- Employee discount
3d
2026 Degree Apprenticeship
WSP —London
- Part-time
- Hybrid work
- Mentoring
- Articulated lorry
- Flexitime
- Work from home
People Advisor
Vertex Pharmaceuticals —Paddington
- Full-time
- Analysis skills
- Bachelor's degree
- No degree
8d

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Apprentice Appointments and ERS Administrator

Barking Havering and Redbridge University Hospitals NHS Trust -
Ilford

Apply Now

Job details

Full-time
£28,939 a year
1 day ago

Qualifications

Communication skills

Full job description

A great opportunity has arisen to join our busy Outpatients Appointments Booking Team at our King George Hospital site as an Apprentice Appointments and ERS Administrator.

The Apprentice Appointments and ERS Administrator is the point of contact for patients to book and change appointments and answer queries from patients with regards to their hospital appointment.

You should be conscientious, have excellent communication and people skills. You would be expected to deliver a high level of support to patients ensuring a good patient experience.

Alongside the role you will complete the Level 2 Customer Service Practitioner apprenticeship . If you already hold a customer service qualification at level 2 or above, then you are not eligible to apply for this post.

Please read the advert and Job Description carefully before applying, ensuring that you clearly demonstrate how you meet the criteria in the person specification.

To be eligible for an Apprenticeship you must meet the following criteria:

Be 16 years old or over

Have the right to work in the UK with a visa that covers the duration of the apprenticeship programme

Have been ordinarily resident in the UK for the past 3 years

We welcome applications from those with lived experience of the care system.

The purpose of the Apprentice Appointments and ERS Administrator is to be the point of contact for patients to book and change appointments and answer queries from patients with regards to their hospital appointment. They are responsible for the management of patient appointments and should be proficient in the use of the hospital booking systems including ERS and Careflow and be prepared to be trained in all future technology.

The post holder should ensure ERS referrals and internal referrals are processed appropriately and manage and escalate the appointment slot issues (ASI’s) generated through the E-Referral system to your Team Leader. They should also address and action appointment changes and requests made by the patient using the appointments phone line, the email service ‘My Appointment’ or the Envoy text messaging service.

The Appointments and ERS Administrator should support the services and Team Lead’s with adjustments to Outpatient clinics on the local Careflow system including the cancellation, reduction, reinstating and/or re-profiling of clinics.

All new and follow up appointments should be processed according to the Trust policies and department procedures.

We’re an organisation that is getting better and better and our improvements are driven by a determination to deliver care we’re proud of and our patients are happy with.

They are benefitting from a new electronic patient record (we were the last acute trust in London to introduce one) and our maternity services have been rated good by the Care Quality Commission.

We operate from two main sites – KGH in Goodmayes and Queen’s Hospital in Romford. We have two busy emergency departments with more than 346,000 people visiting them last year. We’re campaigning to secure the £35m we need to transform the A&E at Queen’s and get rid of corridor care.

We’re proud of our regional Neurosciences Centre, Radiotherapy Centre and Hyper Acute Stroke Unit. We’re also part of the North East London Cancer Alliance.

We run a Women’s Health Hub in Ilford; an Ageing Well Centre in Hornchurch; and Community Diagnostic Centres (CDC) at Barking Community Hospital and at St George’s Health and Wellbeing Hub. These CDCs are open 12 hours a day, 7 days a week.

The majority of our 8,400 staff – who come from 146 different countries - live in the three diverse London boroughs we serve and are from black, Asian and minority ethnic groups. Many can work flexibly and more than 400 of them are on our Ofsted accredited apprenticeship programmes. We’re proud to be a London Living Wage employer.

For further information on this role, please see the attached detailed Job Description and Person Specification.

The person specification listed below is not the full specification requirements for the role. Please ensure you review the full specification on the job description prior to submitting your application.

Applicants are advised to read all the information on the advert and the supporting information before completing and submitting an application. As you complete your application please ensure you clearly demonstrate how you meet the criteria in the person specification for this post by adequately completing the supporting information section of the application form.

All new staff appointed at the Trust are subject to a probationary period.

Applications should be made online, however, queries regarding the application process, assistance with completion of the application form or if you require any adjustments (for applicants with a disability) please contact Louise Lucy Glavin, Recruitment Advisor, on 01708 435000 Ext. 5936. Further details regarding the post may be obtained by contacting the manager as per the contact details above.

Apply Now

Refine Your Search

policy advisor jobs in ilford, gtl

Apprentice Appointments and ERS Administrator

Accommodation Advisor (Applications & Allocations)

Call Centre Advisor

Policy Advisor – Payments Regulation

Immigration Caseworker

Senior Policy Advisor

Policy Advisor, Semiconductor Unit

Semiconductor Policy Advisor

Senior Policy Advisor - Airspace Modernisation

People Operations Advisor

UCAS Advisor & Oxbridge Coordinator

Sales Advisor

Travel Services Operations Advisor - EMEA

HR Advisor

Digital Learning Advisor

Contact and Advice Centre Advisor

ZARA IN STORE HR ADVISOR

Senior Policy Advisor - Public Sector Data Value

2026 Degree Apprenticeship

People Advisor

I want to receive the latest job alerts for policy advisor in ilford, gtl

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