Information security analyst Work, Jobs in Ilkeston, Dby (with Salaries)

First Line Analyst 3
Computacenter —Nottingham
- Rotating shift
- Customer service
- Contracts
- IT
11d
Lead Information Security Analyst
East Midlands Railway —Derby
- £55,000 a year
- Communication skills
- Annual leave
- Employee discount
4d
Business Analyst - 12 month fixed term contract
MiningRemediation —Mansfield
- £47,047 a year
- Hybrid work
- Communication skills
- Free parking
- Employee assistance programme
First Line Analyst
Computacenter —Nottingham
- 12 hour shift
- Customer service
- Project management
- Presentation skills
4d
Data Analyst II
ENSEK —Nottingham
- Hybrid work
- SQL
- Analysis skills
- Annual leave
7d
Senior Security Analyst
NEXT —Leicester
- £57,400 - £73,200 a year
- Call to connect
- Azure
- AWS
- Analysis skills
- Free parking
- Employee discount
13d
Data Coordinator and Analyst
Balfour Beatty —Derby
- Hybrid work
- Microsoft Excel
- Data analysis skills
- Analysis skills
- Annual leave
4d
Data and Performance Analyst-HMP Dovegate
Serco Plc —Uttoxeter
- £26,294 a year
- Full-time
- Microsoft Excel
- Data analysis skills
- Analysis skills
- Employee assistance programme
- Flexible schedule
13d
Housing Asset Data Analyst
Avalon —Swadlincote
- £18 - £20 an hour
- Temporary
- Data analysis skills
Data Analyst / Developer
Steris —Derby
- Full-time
- DevOps
- SQL
- Project management
Business Analyst – NetSuite (Mid-Level)
Select Engineering —Nottingham
- £50,000 - £60,000 a year
- Call to connect
- ERP systems
- AWS
- Project management
8h
Senior Software Engineer
Capital One UK —Nottingham
- Full-time
- Hybrid work
- Azure
- System design
- Java
AI Engineering Lead
Bellrock Property and Facilities Management —Leicester
- Azure
- Engineering
- AWS
- Health & wellbeing programme
- Annual leave
Quick apply

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Based on your search for information security analyst

Senior Security Analyst
NEXT —Leicester
Proactively develop, test, and deploy custom detection rules and logic (SIEM, EDR, IDS) to identify emerging threats and TTPs specific to the retail and…
£57,400 - £73,200 a year
13d
Security Analyst
Capgemini —Birmingham
Hybrid working: The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company…
4d

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information security analyst jobs near ilkeston, dby

First Line Analyst 3

Computacenter -
Nottingham

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Job details

11 days ago

Qualifications

Customer service
Technical support
Contracts
IT
VPN

Full job description

Location: UK - Nottingham | Job-ID: 218493 | Contract type: Standard | Business Unit: Service Desk

Life on the team

A Security Cleared (Minimum SC) First Line Analyst working in the Second Line Service Desk team supporting delivery of a 24/7 x 365 service working in rotating Early, Mid, Late shifts to cover 7am - 7pm. The Analyst will provide technical support and service delivery to Computacenter's customers. Responsibilities include Incident investigation and resolution, request fulfilment, assisting problem investigations, identifying and generating support documentation, and technical coaching, ensuring adherence to agreed standards and procedures.

What you'll do

Incident/Request Management 80%

Manage incidents routed from First Level analysts and resolve within the limits of knowledge and contract.
Maintain technical knowledge and expertise associated with applications specific to individual customers.
Progress / close incidents to a satisfactory conclusion on the incident management system.
Liaise with the team and other Service Analysts / customer on open incidents ensuring no incidents is left unattended beyond SLA.
Escalate potential service issues initially with Team Leader.
Liaise with Team Leader on specific projects where requested.

Knowledge Management 20%

To review and update technical support documents and procedures considering personal experience and information received.
Share knowledge with colleagues and customers through direct communication and knowledge sharing tools.
Proactively research problems and solutions and document findings for the advantage of customers and colleagues.
Actively develop personal knowledge and awareness of new products and solutions.

What you'll need

Experience in a Service Desk Support capacity, with proven experience of resolving incidents for a large corporate customer.
Understanding of Corporate IT Environments and their relationship to users of the IT Infrastructure.
General awareness of developments in the IT industry.
Must have excellent troubleshooting skills.
Ability to work in a team and to support team members.
Committed to customer satisfaction and ownership of issues.
Experience of supporting Windows 11 and M365.
Experience with supporting remote workers across a VPN.
Experience of rebuilding workstations.
Experience of networks.
Must have excellent customer service skills, communication and strong attention to detail.
Experience in a Second Line Support capacity would be advantageous.

About us

Computacenter is a leading independent provider of IT infrastructure services, with about 21,000 employees worldwide. We work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology and managing our customers’ infrastructures.

We offer a friendly, open working environment without too much fuss about hierarchy. We are looking for professionals with diverse competencies, personalities and strengths who want to live our shared value of teamwork and performance.

Interested in joining a company with a strong sense of community?

We’re growing. We’re hiring. We encourage. We empower. We support.
#winningtogether #peoplematter

Apply Now

Refine Your Search

information security analyst jobs in ilkeston, dby

First Line Analyst 3

Lead Information Security Analyst

Business Analyst - 12 month fixed term contract

First Line Analyst

Data Analyst II

Senior Security Analyst

Data Coordinator and Analyst

Data and Performance Analyst-HMP Dovegate

Housing Asset Data Analyst

Data Analyst / Developer

Business Analyst – NetSuite (Mid-Level)

Senior Software Engineer

AI Engineering Lead

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