Support manager Work, Jobs in Ilkeston, Dby (with Salaries)

Care Coordinator
Avanti Homecare —Ilkeston
- £28,700 - £30,250 a year
- Weekend availability
- Microsoft Office
- Travel
- IT
Quick apply
Household Manager & Personal Assistant
Derma Direct —Attenborough
- £35,000 - £45,000 a year
- Full-time
- Cooking
- Hotel
- Administrative experience
Quick apply
14d
Contact Centre Manager
ReviewSolicitors Ltd —Nottingham
- £45,000 - £55,000 a year
- 8 hour shift
- Sales
- Salesforce
- In-person
- Free parking
- Annual leave
Quick apply
6d
Sales Trainer
Huws Gray Group —Nottingham
- Sales
- Travel
- Employee discount
4d
Referrals Coordinator
Esland —Belper
- £31,500 a year
- Full-time
- Hybrid work
- Childcare
- Customer service
- School
- Annual leave
- Employee assistance programme
Quick apply
Operations Manager
Joseph Ash —Chesterfield
- £60,000 - £65,000 a year
- Management
- Microsoft Office
- Analysis skills
- Employee assistance programme
Quick apply
Independent Reviewing Officer
Nottinghamshire County Council —Nottingham
- Part-time
- Supervising experience
- Care plans
- Communication skills
9d
Practitioner (Secure Accommodation)
Nottinghamshire County Council —Nottingham
- Weekend availability
- IT
- Communication skills
- Annual leave
Operations Support Manager
CitySprint —Calverton
- £41,000 - £50,000 a year
- Full-time
- Travel
- Communication skills
- Annual leave
Quick apply
11d
Residential Addictions Service Manager
Priory —Nottingham
- £55,000 - £65,000 a year
- Full-time
- Leadership
- Communication skills
- Free parking
- Annual leave
Quick apply
Internal Account Manager
First Response Finance —Nottingham
- From £27,955 a year
- Hybrid work
Quick apply
11d
Assistant Manager
Nottingham Castle RP —Nottingham
- £31,449.00 - £35,306.88 a year
- Weekend availability
- Management
- Annual leave
- Employee discount
Quick apply
12d
Operations Manager
The Regent Health Club & Spa —Long Eaton
- £30,000 a year
- Weekend availability
- First Aid Certification
- In-person
- Leadership
- Gym membership
Quick apply
2d
Cancer and Wellbeing Co-ordinator part-time
Aurora Wellbeing Centre —Whitwell
- £26,013 a year
- Part-time
- Driving
- In-person
- Communication skills
- Annual leave
Quick apply
UK Head of Patient Contact & Experience
TFP Fertility —Nottingham
- Full-time
- Continuous improvement
- Leadership
- Free parking
Quick apply
Assistant Manager
Formula One AutoCentres —Nottingham
- £32,000 - £35,000 a year
- Full-time
- Management
- In-person
- Leadership
- Free parking
- Employee assistance programme
Quick apply
3d
Ambition Derby Hub Community Navigator Lead
Intuitive Thinking Skills Ltd —Derby
- £33,000 - £35,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Operations Manager
Shawpak —Derby
- Full-time
- Microsoft Outlook
- Computer literacy
- Leadership
- Free parking
Quick apply
Junior Marketing Manager - Communications
Datapath Ltd —Derby
- Full-time
- Hybrid work
- Social media management
- Travel
- Organisational skills
- Free parking
- Annual leave
Quick apply
9d
Family Support Worker
Safe Haven Group - Family Assessment Centre —Nottingham
- £13.46 an hour
- Weekend availability
- Microsoft Outlook
- Driving
- In-person
Quick apply
3d

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Care Coordinator

Avanti Homecare -
Ilkeston

Quick apply

Job details

Full-time
£28,700 - £30,250 a year

Benefits

Company pension

Qualifications

Level 3 in Health & Social Care
Driving Licence
Microsoft Office
Home care
IT
Office experience

Full job description

Description

Location: Based at our Ilkeston branch - Kensington Business Park, The Cottage, Unit 10, Ilkeston DE7 5NY
Contract: Full-time, permanent role
Salary: £28,700 - £30,250 depending on experience

About us

Avanti Homecare, established in 2018, is a multi-award-winning, family-run domiciliary care company committed to providing exceptional at-home care services in Derbyshire and Nottinghamshire. With offices in Ilkeston, Ripley, and Long Eaton, we have been supporting our local communities for over six years. Our team is the heart of our success, and we are committed to fostering an environment where employees feel valued, supported, and empowered.

Job summary

At Avanti Homecare, we are on an exciting journey of growth. As the Care Coordinator, you will oversee all aspects of office administration across our carers, clients, and internal systems. You will support and report to the Registered Manager to ensure the office runs smoothly and ensure that efficient, person-centred weekly rotas are produced and managed. In addition, you will be responsible for the on-call phone (one week in every four - including weekends) for out of hours contact (until 10:30pm) and ensuring calls are covered as part of the management team. Our office hours are Monday - Friday 8:30am-4pm. On-call cover is paid in addition to salary.

We are committed to internal growth, and this role provides an excellent opportunity for progression into a Senior Care Coordinator position.

Please note: We are unable to offer sponsorship for this role.

Key Responsibilities

The Care Coordinator will be responsible for:

Care Coordination & Scheduling

Creating and managing person-centred (for our clients and team) rotas on a weekly basis
Managing client runs and making changes and improvements when needed to ensure rota efficiency for both our team and clients
Solve rota issues as they arise, ensuring continuity of care
Management of staff holidays and sickness inputting into E-days
On-call responsibility on a rotational basis (one week every four) to handle out-of-hours contact (until 10:30pm) and ensure full call coverage as part of the management team. On-call cover is paid in addition to salary.
Liaise with professionals (e.g., Social Workers, GPs, District Nurses) and client families.

Office Administration

Maintain all aspects of the office administration across the carers, clients and all digital systems
First responder to office calls
Completing monthly carer visit note reviews
Inputting and updating staff data/records and availability into company systems
Responding promptly to office alerts, ensuring timely escalation if needed

Quality and Compliance

Manage invoicing notes and Purchase Orders in partnership with the Admin Exec and local authorities
Arranging care team introductions to our clients when required
Prepare and submit brokerage forms in collaboration with the Deputy and Registered Manager
Work in line with company policies and procedures to ensure safety of our clients.

Supporting Clients

Covering care calls in office hours if needed
Supporting with all stages of onboarding of new packages including client assessments
Ensure a compassionate and professional telephone manner when talking with clients
Recognising client problems and working with your colleagues to find solutions in the best interest of the client
Work in line with company policies and procedures to ensure the safety of our clients.

Team support and wellbeing

Provide guidance and support to the care team, addressing any concerns or challenges
Offer a supportive and caring presence and help maintain morale and uphold Avanti’s values within the team
Lead by example in adhering to all company policies and procedures.

Skills, Knowledge and Expertise

As our Care Coordinator, you will be:

A good listener
Proactive
Supportive, caring and empathetic
Honest, kind, and capable of setting professional boundaries
Responsive
Open to learning and driving your own development
Able to manage your time effectively
Organised and capable of managing multiple responsibilities
Committed to your work
Aspiring to progress in the sector
Professional
Flexible - this sector is unpredictable!

Essential experience required:

A minimum of 2 years supporting and caring for people
A minimum of 1 year of experience in an office environment that involves producing and managing rotas on digital systems
Willingness to support Senior Care Coordinator post during periods of SCC absence
Aspiration to progress into a Senior Care Coordinator role
Strong IT literacy in digital care planning systems
Strong experience in Microsoft Office or Google based software (or similar), email writing and managing an online diary
A Level 3 Diploma in Health and Social Care or working towards completion
A full UK driving licence and own vehicle. Able to travel to clients’ homes as needed (travel can be expensed)
To live within reasonable distance of the branch.

What We Offer and Application Requirements

What we offer

Competitive salary package depending on skills, experience and qualifications
On-call cover is paid in addition to salary
Annual pay reviews to keep salaries in line with inflation
Pension contributions
Blue Light Card - eligible to apply for the Blue Light Card and get access to discounts and rewards
Commitment to training and personal growth
A supportive, family-run environment dedicated to the wellbeing of both clients and staff
The chance to be part of a growing team focused on delivering outstanding homecare.

Application requirements

Click apply and send your CV and a cover letter telling us why your knowledge, skills and experience suit this role. Please outline the experience you have using digital rota systems. Please note: We love AI (we use it too!) - but your cover letter is your chance to tell us about you. Please write it in your own voice so we can get to know the real person behind the application.

About Avanti Homecare

Founded in 2018, we are multi-award winning family run business based in Derbyshire. We have a branch located in Ilkeston and Long Eaton and Ripley. Our care team are very much at the heart of our business and we want to make sure you are supported, valued and listened to so that you are the best version of yourself and able to provide exceptional care to our clients.

Pay: £28,700.00-£30,250.00 per year

Quick apply

Refine Your Search

support manager jobs in ilkeston, dby

Care Coordinator

Household Manager & Personal Assistant

Contact Centre Manager

Sales Trainer

Referrals Coordinator

Operations Manager

Independent Reviewing Officer

Practitioner (Secure Accommodation)

Operations Support Manager

Residential Addictions Service Manager

Internal Account Manager

Assistant Manager

Operations Manager

Cancer and Wellbeing Co-ordinator part-time

UK Head of Patient Contact & Experience

Assistant Manager

Ambition Derby Hub Community Navigator Lead

Operations Manager

Junior Marketing Manager - Communications

Family Support Worker

I want to receive the latest job alerts for support manager in ilkeston, dby

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