Customer experience operative Work, Jobs in Ilminster, Som (with Salaries)

Library & Information Officer
Somerset Council —Chard
- £16,336 - £16,857 a year
- Weekend availability
- Remote
- English
- Travel
- Communication skills
- Annual leave
1d
ELV Operative
EMR Group —Chard
- Full-time
- IT
- Annual leave
Quick apply
Customer Experience Operative
Allison Homes SW Limited —Tiverton
- Full-time
- Microsoft Word
- Microsoft Outlook
- Maintenance
- Free parking
- Employee assistance programme
Quick apply
1d
Post Cast Inspector
Doncasters —Chard
- Full-time
- Care plans
- Communication skills
- Time management
Quick apply
Project Co-Ordinator
Ramudden Global UK —Somerton
- Monday to Friday
- Organisational skills
- Communication skills
- Employee assistance programme
- Referral programme
Quick apply
Warehouse Operative
GXO Logistics —Bridgwater
- £18.02 an hour
- Full-time
- Warehouse experience
- Employee discount
Joinery Operative
Modus Furniture —Chard
- From £13.45 an hour
- Full-time
- Carpentry
- Power tools
- In-person
- Free parking
- Sick pay
Quick apply
5d
ELV Operative
EMR UK —Chard
- Seasonal
- IT
- Annual leave
Production Operative
South West Metal Finishing Ltd —Yeovil
- £12.71 an hour
- Full-time
- English
- Maths
- Computer skills
- Free parking
- Health & wellbeing programme
Quick apply
22h
12d Traffic Management Operative
Ramudden Global UK —Somerton
- Overtime
- Driving
- Employee discount
- Referral programme
Quick apply
Warehouse Operative Nights
GXO Logistics —Cullompton
- £30,724.59 a year
- Full-time
- Warehouse experience
- Annual leave
- Employee discount
Highways Maintenance Operative
Kier Group —Taunton
- £27,976 - £29,000 a year
- Overtime
Commercial Cleaner
Edward James Caravans —Taunton
- £12.21 an hour
- Part-time
- In-person
- Time management
Quick apply
4d
Shunter and Yard Operative
ABP UK —Langport
- £15.50 an hour
- Full-time
Quick apply
Administration Operative
Morrisons —Bridgwater
- Microsoft Office
- Warehouse experience
- Computer skills
- Free parking
- Annual leave
Quick apply
11d
Logistics Manager - Taunton
AJM Healthcare —Taunton
- Customer service
- Warehouse experience
- Annual leave
- Employee assistance programme
Quick apply
12d
Night Hygiene Operative
ABP UK —Langport
- Full-time
Quick apply
Quality Supervisor
Cronite Castings Limited —Crewkerne
- From £38,000 a year
- Full-time
- Management
- Maintenance
- English
- Free parking
Quick apply
7d
Whole Birds Packing Operatives
2 Sisters Food Group —Willand
- £13.11 an hour
- Overtime
- No experience needed
- Free parking
- Employee assistance programme
Quick apply
MRP Controller
Leonardo UK Ltd —Yeovil
- £37,000 - £38,500 a year
- Full-time
- Hybrid work
- Engineering
- ERP systems
- Assembly
- Flexible schedule
- Referral programme
11d

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Library & Information Officer

Somerset Council -
Chard

Apply Now

Job details

£16,336 - £16,857 a year
1 day ago

Benefits

Annual leave

Qualifications

English
English
Communication skills

Full job description

Date: 15 Jun 2026

Location: Chard, GB, TA20 2YA

Company: Somerset Council

Based in Chard Library

Closing date: 29/06/2026

An average of 24 hours per week based on a two week timetable

WK 1:

Mon 9.30 – 3.00, Tues 9.30 – 3.00, Weds closed, Thurs 9.00 – 3.00, Fri 9.30 – 2.45

WK 2:

Mon 9.30 – 3.00, Tues 9.30 – 3.00, Weds Library closed, Thurs 9.00 – 3.00, Fri 9.30 – 2.45, Sat 9.05 – 12.35

This is a customer facing role so home working is not possible

Salary: £16,336 - £16,857 per annum.

Role summary

You’ll be delivering high quality customer focused library services, responding to customer enquiries efficiently and competently. You will be providing a customer centred service to a diverse range of people, partners and organisations, responding to a wide range of library and information enquiries. You will provide support enable access to self-service tools and digital services, and work alongside volunteers to provide a positive library experience.

What you’ll do - key responsibilities

Deliver high-quality, customer focused library services, responding to customer enquiries efficiently and competently.
Provide front line reception support within Library Hub buildings and be the first point of contact for customers and partner organisations working within the Hub building.
Provide a welcoming customer service, responding to individuals face to face, by telephone or by email. Offer resolutions immediately where possible, or escalate issues where appropriate.
Respond to a wide range of enquiries and promote the use of all self-service tools, supporting those unable to help themselves.
Assist customers to use the People’s Network computers e.g. printing, scanning and accessing email accounts.
Make customers aware of, and promote, Library Service resources. Proactively plan, deliver and promote library activities.

What we’re looking for – knowledge, experience & skills

Essential

Able to share knowledge with colleagues, customers, partners and others. Co-operative and open with colleagues, sharing information and checking understanding.
5 GCSEs (or equivalent) at level 4 (grade C) including English and Maths.
Copes with competing deadlines and is able to prioritise work.
Adopts a flexible approach to support others including work experience placements and volunteers.
Will work flexibly including evenings, weekends and is willing to travel between libraries.
Demonstrates excellent verbal and written communication skills with people at all levels. And is numerate.
Demonstrates good listening skills and ability to check understanding.
Demonstrates ability to assess risk and manage conflict and/or challenging behaviour.
Works with and supports a range of public service providers and community/voluntary groups.
Able to respond to and work with colleagues from other teams, volunteers, partners or external organisations in a positive, proactive way to deliver service initiatives.
Provides support to team and prepared to take personal responsibility for premises and/or resources to meet local service needs.
Develops and follows procedures and independently implements routine tasks accurately, consistently and efficiently. Must be able to work with minimal supervision and use own initiative.
Actively promotes Library services to all users via a range of communication channels. Able to use a variety of IT programmes, and digital medias to promote the vision and outcomes of the service.
Able to demonstrate a positive approach to day-to-day work.
Able to remain calm and courteous in all situations.
Ability to manage and embrace change.
Takes responsibility for own learning and personal development.
Able to be co-operative and open minded.

Desirable

Demonstrates knowledge and awareness of the attributes and library needs of particular user groups and community groups.
Promotes volunteering opportunities within the library.
Demonstrates an ability to set up eye catching displays within the library in order to promote stock and activities.
Able to use presentation skills to display Library resources.
Demonstrates creative thinking. Willing to think laterally to resolve issues.

Additional Information

25 days of annual leave (pro-rata, additional to bank holidays)

Regretfully, we are unable to offer sponsorship for this role. We are only able to proceed with candidates who already have the right to work in the UK without the need for visa sponsorship

For an informal chat about the role, you can contact Jon Wood, Library Manager, on 07976698431 or via email [email protected]

A full job description will be provided to shortlisted candidates or on request.

976/AMB

Apply Now

Refine Your Search

customer experience operative jobs in ilminster, som

Library & Information Officer

ELV Operative

Customer Experience Operative

Post Cast Inspector

Project Co-Ordinator

Warehouse Operative

Joinery Operative

ELV Operative

Production Operative

12d Traffic Management Operative

Warehouse Operative Nights

Highways Maintenance Operative

Commercial Cleaner

Shunter and Yard Operative

Administration Operative

Logistics Manager - Taunton

Night Hygiene Operative

Quality Supervisor

Whole Birds Packing Operatives

MRP Controller

I want to receive the latest job alerts for customer experience operative in ilminster, som

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