Business manager Work, Jobs in Inchture, Pkn (with Salaries)

Customer Experience Manager (Customer Operations/Fulfilment & Planning Manager)
Halley Stevensons Ltd —Dundee
- From £1 a year
- Full-time
- Computer literacy
- Continuous improvement
- Team management
- Life insurance
Quick apply
Business Development Manager
Fusion Spice Enterprise LTD —Dundee
- Up to £39,200 a year
- Full-time
- Hospitality
- Customer service
- Restaurant management
Quick apply
Business Development Manager - Dundee
Langstane Press Limited —Dundee
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Business development
- Communication skills
- Time management
Quick apply
11d
Business Development Manager - Facilities Management
REXEL —Dundee
- Full-time
- Hybrid work
- Business development
- Negotiation
- Annual leave
- Employee discount
Quick apply
General Manager
GAP Group —Dundee
- Full-time
- Microsoft Word
- Computer literacy
Business Development Manager
OrderYOYO —Dundee
- Business development
- Restaurant
Quick apply
Business Development Manager
Huws Gray Group —Dundee
- Customer service
- Business development
- Communication skills
- Employee discount
Commercial Partnerships Manager
DC Thomson —Dundee
- Full-time
- Hybrid work
- Travel
- Negotiation
Quick apply
5d
Business Development Manager
Redsquid Communications —Fife
- Full-time
- Business development
- Presentation skills
- Negotiation
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Operations Manager
Raeburn Training —Kirkcaldy
- £35,000 - £48,000 a year
- Full-time
- Continuous improvement
- Human resources
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
3d
General Manager - Operations
Kingdom Taverns —St. Andrews
- £26,189.43 - £63,913.83 a year
- Full-time
- Bar
- Restaurant management
- In-person
Quick apply
11d
Group Manager
Elior UK —Dundee
- Full-time
- Customer service
- Recruiting
- Budgeting
Quick apply
6d
Management Trainee - Scotland
SIXT —Perth
- Full-time
- Hospitality
- Sales
- Customer service
- Annual leave
- Employee assistance programme
Quick apply
IT Business Systems & Solutions Manager
Gleneagles —Auchterarder
- Full-time
- Computer Science
- Hotel
- Training & development
- Employee assistance programme
- Employee discount
Quick apply
Regional Manager - Scotland
Matalan —Glenrothes
- Full-time
- Sales
- Analysis skills
- Continuous improvement
- Employee discount
Quick apply
Group Operations Manager
Proclad Group —Glenrothes
- Full-time
- Data analysis skills
- Continuous improvement
- Mentoring
IT Strategic Partner Manager - AD2897
University of St Andrews —St. Andrews
- £47,389 - £58,226 a year
- Hybrid work
- Business development
- University
- School
- Free parking
- Annual leave
Group Operations Manager
Proclad —Glenrothes
- Full-time
- Data analysis skills
- Continuous improvement
- Mentoring
Quality & Compliance Manager
Equans —Kirkcaldy
- Full-time
- Analysis skills
- Continuous improvement
- Organisational skills
- Annual leave
- Employee assistance programme
Venue Operations Manager - The Liar Bar
Dundee University Students Association —Dundee
- £29,743 - £29,744 a year
- Overtime
- Hospitality
- Bar
- Social media management
Quick apply
12d

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Customer Experience Manager (Customer Operations/Fulfilment & Planning Manager)

Halley Stevensons Ltd -
Dundee

Quick apply

Job details

Permanent | Full-time
From £1 a year

Benefits

Company pension
Life insurance
On-site parking

Qualifications

CIPS
Computer literacy
Delivery scheduling
Production capacity planning
Lean
Logistics
Continuous improvement
Team management
Production planning
B2B
Production planning and scheduling experience
Computer skills
Manufacturing
Leadership
Transport scheduling
Communication skills
Supply chain customer service

Full job description

Looking for a career where your work really matters – and where you’ll share in the success of the business? Join us at world leading specialists in waterproofed textiles Halley Stevensons, a proud employee-owned company, where every team member has a real stake in our future.

About the role

Do you have a passion for providing exceptional customer service and continuous improvement? We're searching for a dedicated Customer Experience Manager to align customer commitments, production plans & dispatch activity.

Role purpose

To lead the fulfilment function from order confirmation through production planning, delivery management, logistics coordination and dispatch. The Customer Experience Manager ensures that customer orders are visible, prioritised, planned, progressed and shipped in line with realistic commitments.

The role requires strong commercial understanding, practical knowledge of manufacturing processes, and the ability to coordinate across Sales, Production, QC, Operations, Warehouse and Finance. It should improve delivery reliability, customer communication, order book control and cost-effective logistics performance.

Key responsibilities

Management of the following functions and team

Order Fulfilment - ensure customer orders, specifications, delivery dates, pricing references and special requirements are accurately captured and communicated.

Production planning & scheduling - translate customer demand and delivery priorities into a practical production plan with Production and Operations colleagues.

Logistics, shipping and dispatch - experience coordinating production plans, order priorities, delivery dates and cross-functional planning meetings.

Essential Knowledge, Skills & Experience

Order Fulfilment

· Order-to-dispatch processes in a manufacturing or product supply environment.

· Customer order management and delivery-promise discipline.

· Commercial trade-offs between service, cost, margin and operational feasibility.

· KPI reporting for OTIF, late orders, backlog, dispatch accuracy and freight cost.

Production planning & scheduling

· Production planning basics, including capacity, sequencing, lead times and bottlenecks.

· Stock, WIP and finished-goods understanding

· How quality holds, rework, material shortages and machine downtime affect customer delivery.

Logistics, shipping & dispatch

· Transport booking, dispatch coordination & delivery documentation.

Desirable Experience

Textiles or technical products - experience in textiles, fabric finishing, coating, technical fabrics, apparel/fabric supply, chemicals, packaging, paper, industrial consumables or other batch/process manufacturing.

B2B manufacturing - experience in made-to-order, batch, small-run or customer-specific production environments.

Production planning systems - experience using ERP, MRP, scheduling, demand planning or warehouse/order management systems.

Export and international logistics - understanding of export documentation, customs information, Incoterms, freight forwarders or customer-specific shipping requirements.

S&OP / planning rhythm - experience supporting sales and operations planning, order book reviews or structured demand/capacity meetings.

Customer service leadership - experience leading customer service, sales administration or order management teams in a B2B setting.

Inventory and WIP control - experience improving stock accuracy, WIP visibility, ageing orders or dispatch readiness.

Continuous improvement - Lean, 5 Whys, process mapping, visual management or other practical improvement tools.

Qualifications

Essential - good general education, with strong numeracy, literacy, IT and communication skills. Demonstrable experience in fulfilment, logistics, planning, customer operations or manufacturing coordination.

Desirable - supply chain, logistics, business, operations management, CIPS, APICS/CPIM, Lean or project/process improvement qualification

Package offered

Salary - competitive salary - depending on qualifications & experience

Bonus - discretionary non-contractual bonus may be considered.

Benefits - Pension Contributions, Life Insurance, 32 days holiday & on-site parking

Working hours - 37hrs per week, Monday to Friday

Relocation support - may be considered for the right candidate

Employee Owned Company - eligible to become a beneficiary of the Trust after 12 months of employment.

At Halley Stevensons we’re not just colleagues – we’re co-owners. That means we’re all working together towards the same goal, and we all share in the rewards. If you’re looking for a role where you can grow, learn, and contribute to something bigger, this could be the perfect fit.

Interested? Apply now, advising of salary expectations, and you could become part of an employee-owned team where your work – and your voice – counts.

Job Types: Full-time, Permanent

Pay: From £1.00 per year

Work Location: In person

Quick apply

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business manager jobs in inchture, pkn

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