Client services occupations Work, Jobs in Ingatestone, Ess (with Salaries)

Client Engagement Manager
Monotype —London
- Full-time
- Analysis skills
- Travel
- Mentoring
B2B Customer Care Advisor
Thurgoods Limited —Basildon
- £27,000 - £28,000 a year
- Full-time
- Microsoft Excel
- Customer service
- English
- Free parking
Quick apply
1d
Customer Care Coordinator
Sanctuary Group —Basildon
- £32,606 - £34,322 a year
- Full-time
- Customer service
- Microsoft Office
- Construction
- Annual leave
- Employee discount
Quick apply
7d
Customer Care Administrator
Bromcom Computers Plc —Bromley
- Full-time
- Remote
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Customer Services Coordinator
ACS Aviation Industries Ltd —Braintree
- £27,000 - £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Gym membership
Quick apply
14d
Customer Success Specialist - Part time
Lassie —London
- Part-time
- Hybrid work
Quick apply
2d
Customer Service Representative
Premier Property Education —London
- £28,000 - £32,000 a year
- Weekend availability
- Microsoft Word
- Microsoft Outlook
- English
- Free parking
Quick apply
10d
Aftersales Administrator
The Watches of Switzerland Group —Chelmsford
- Hospitality
- Organisational skills
- Communication skills
- Employee assistance programme
9d
Customer Care Officer
United Infrastructure —Brentwood
- Full-time
- Hybrid work
- Travel
- Organisational skills
- Communication skills
Quick apply
Service Administrator / Co-ordinator
Custom Security Solutions Ltd. —Hertford
- £24,420 - £29,000 a year
- Microsoft Word
- Microsoft Excel
- Salesforce
- Free parking
- Health & wellbeing programme
Quick apply
Customer Success Manager
Plain —London
- £180,000 - £215,000 a year
- Full-time
- Hybrid work
- Sales
- APIs
Client Service Representative
CSC (Corporation Service Company) —London
- Full-time
- Remote
- Bilingual
- Microsoft Word
- Microsoft Excel
13d
Associate Client Services Officer
Corpay —London
- Full-time
- Communication skills
- Time management
- Life insurance
Client Services & Photography Studio Assistant
UniQ Studios —East London
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Sales
Client Success Manager - Fully Remote
Impact Clients —London
- £8,000 - £12,000 a month
- Full-time
- Remote
- Google Suite
- Sales
- English
Quick apply
Customer Success Specialist
Lassie —London
- Hybrid work
- English
- Work from home
Quick apply
14d
Customer Onboarding Specialist
sunday —London
- £32,000 - £38,000 a year
- Hybrid work
- Organisational skills
- Restaurant
- Communication skills
2d
Office Workflow Co-ordinator
Williams Lea —London
- £32,000 a year
- Full-time
- In-person
- Communication skills
- Referral programme
Relationship Manager, Capital Engagement, Member Services
Lloyd's of London —Chatham
- Full-time
- Hybrid work
- Continuous improvement
- Organisational skills
- Financial services
- Employee discount
- Gym membership
13d
Service Administrator / Coordinator
Custom Security Solutions Ltd. —Hertford
- £26,000 - £33,000 a year
- Monday to Friday
- Microsoft Word
- Microsoft Excel
- Salesforce
- Free parking
- Health & wellbeing programme
Quick apply

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Client Engagement Manager

Monotype
London

Apply Now

Job details

Full-time

Qualifications

Analysis skills
Customer relationship management
Mentoring
Leadership

Full job description

London, UK

Are you our “TYPE”?

Named "One of the Most Innovative Companies in Design'' by Fast Company, Monotype brings brands to life through type and technology that consumers engage with every day. The company's rich legacy includes a library that can be traced back hundreds of years, featuring famed typefaces like Helvetica, Futura, Times New Roman and more. Monotype specializes in the design, development, licensing, and management of typefaces and font technologies for the world’s biggest global brands and individual creative professionals, offering a wide set of solutions that make it easier for them to do what they do best: design beautiful brand experiences.

Want to learn more about who we are, what we do, and how you can become part of our team of over 1,000 talented employees across the globe? Visit us at www.monotype.com.

The Client Engagement Manager serves as the primary post-sales delivery leader and client liaison. Partnering with a team of Operation Specialists, this role will align delivery with client expectations, help drive commercial outcomes and identify growth opportunities.

Reporting in to the Director, Services, the Client Engagement Manager will act as a strategic advisor to understand client needs, bridge sales and implementation with commercial responsibility. This role will be expected to travel within Europe/US from time to time.

This is a high-impact role at the heart of how Monotype delivers value to its clients. If you're someone who thrives at the intersection of strategy, delivery, and client relationships, and you want to do that work at a company with a genuinely unique creative legacy - we'd love to hear from you!

Key Responsibilities:

Delivery Leader: Lead and participate directly in client-facing work, including discovery interviews, compliance assessments, and font asset audits, ensuring high-quality execution across implementation engagements.

Commercial accountability: Own the financial health of your account portfolio, managing margin, scope changes, and change orders, while maintaining revenue forecast accuracy

Strategic partnership: Co-lead Quarterly Business Reviews (QBRs) with Sales, support account planning and coordinate executive engagement.

Delivery coordination: Oversee delivery across multiple customers and concurrent workstreams, manage escalations and ensure quality outcomes that align with internal SLAs

Sales bridge: Partner with Sales during pre-sale discovery and scoping, contribute to the development of Statements of Work (SOWs), and ensure that sold services are realistic and deliverable.

Growth and retention: Cultivate ongoing client relationships to uncover expansion opportunities, and collaborate with Sales to inform renewal strategies and support upsell discussions.

Skills/Experience:

Proven experience in client delivery, ideally in a professional services environment

Strong problem solving and analytical skills

Proven leadership experience, or mentoring experience

Demonstrated strength in client relationship management, including leading QBRs and navigating escalations

Experience coordinating multi‑workstream or multi‑pillar delivery, ensuring quality and on‑time execution

Excellent presentation skills, ability to present in front of internal and external stakeholders

Familiarity with creative services, brand identity workflows, or digital asset management is a plus. You'll be working at the intersection of design, technology, and enterprise brand.

Apply Now

Refine Your Search

client services occupations jobs in ingatestone, ess

Client Engagement Manager

B2B Customer Care Advisor

Customer Care Coordinator

Customer Care Administrator

Customer Services Coordinator

Customer Success Specialist - Part time

Customer Service Representative

Aftersales Administrator

Customer Care Officer

Service Administrator / Co-ordinator

Customer Success Manager

Client Service Representative

Associate Client Services Officer

Client Services & Photography Studio Assistant

Client Success Manager - Fully Remote

Customer Success Specialist

Customer Onboarding Specialist

Office Workflow Co-ordinator

Relationship Manager, Capital Engagement, Member Services

Service Administrator / Coordinator

I want to receive the latest job alerts for client services occupations in ingatestone, ess

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