Customer experience verifications Work, Jobs in Ingatestone, Ess (with Salaries)

Quality Assurance Rater - English (United Kingdom)
TELUS Digital —London
- £17.40 an hour
- English
- Analysis skills
- Machine learning
Copywriter
Remote —London
- £90,000 - £120,000 a year
- Remote
- English
- Human resources
- Annual leave
- Flexible schedule
Patient Pathway Administrator (Billings Team)
OneWelbeck Skin Health and Allergy —London
- £28,000 - £32,000 a year
- Full-time
- Microsoft Word
- Hospitality
- Microsoft Excel
- Work from home
- Employee discount
Quick apply
Customer Onboarding Specialist
sunday —London
- Hybrid work
- Organisational skills
- Restaurant
- Communication skills
Compliance Assistant FTC
Charles Russell Speechlys —London
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Administrative experience
1d
Senior Consultant - Customer Experience Transformation (CXT)
TTEC Digital —London
- £1 an hour
- Full-time
- Remote
- Continuous improvement
- Agile
Quick apply
Business Development Representative
VFS SPV Ltd —London
- £55,000 - £75,000 a year
- Full-time
- Customer service
- English
- Business development
- Free parking
Quick apply
11d
Customer Experience Coordinator
Splend —London
- Weekend availability
- Microsoft Excel
- Microsoft Outlook
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
5d
Customer Experience Billing Specialist
Xero —London
- Full-time
- Hybrid work
- Sales
- English
- Analysis skills
Customer Operations Specialist
Plasma —London
- £30,000 - £40,000 a year
- Full-time
10d
Quality Inspector
Rodwell Engineering Group —Basildon
- Up to £45,000 a year
- Full-time
- Analysis skills
- Quality control
- Organisational skills
Quick apply
3d
Operations & Administration Intern
UCNEST —London
- £26,436.80 - £30,000.00 a year
- Full-time
- English
- Analysis skills
- Human resources
Quick apply
CRM Executive
Sofar Sounds —London
- £25,000 - £30,000 a year
- Full-time
- Hybrid work
- English
- Marketing
3d
Customer Success Manager North Europe
Pigment —London
- Full-time
- Remote
- English
- Analysis skills
- AI
- Flexible schedule
Campaign Delivery Coordinator - P-0000000111
UNiDAYS —London
- Hybrid work
- Project management
- Time management
- Employee assistance programme
CRM Lifecycle Executive
Moneybox —London
- Full-time
- Hybrid work
- CRM software
- Microsoft Outlook
- Organisational skills
5d
Customer Experience Manager
Splend —London
- Full-time
- Management
- Customer service
- IT
- Annual leave
- Employee assistance programme
Quick apply
5d
Retail Assistant
Legends Global (Europe) —London
- Weekend availability
- Food service
- Communication skills
Quick apply
Customer Success Manager UK&I – Accountancy SaaS
Silverfin —London
- £46,750 - £63,250 a year
- Sales
- Project management
- Accounting
Document Controller - 12 Month FTC
GB Railfreight —London
- Computer literacy
- Microsoft Office
- Communication skills
- Annual leave
- Employee assistance programme
12d

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Quality Assurance Rater - English (United Kingdom)

TELUS Digital -
London

Apply Now

Job details

£17.40 an hour

Qualifications

English
Analysis skills
Quality assurance
Machine learning
IT
AI
Communication skills

Full job description

Description

Job description
Join our elite team of Senior Raters as a critical contributor to high-quality validation data that directly influences product development and quality assurance for leading search engines and AI technologies.
This flexible, remote opportunity allows you to apply your analytical and research skills to evaluate search results and AI-generated content while contributing to the development of high-quality AI systems.

A Day in the Life of a Quality Assurance Rater
In this role, you'll conduct analytical assessments of search results and AI responses, providing ratings and feedback that help improve AI model performance and search quality.
Your work will maintain high quality standards and deliver the accuracy our clients depend on.
You'll evaluate a variety of rating tasks, analyze content with attention to detail, conduct research to support rating decisions, and identify guideline gaps or task inconsistencies.
You'll also participate in training and calibration sessions while contributing feedback to improve rating processes and guidelines.

Key Responsibilities

Evaluate search results and AI-generated content for quality, relevance, accuracy, and usefulness.
Conduct online research to verify information and support rating decisions.
Apply rating guidelines consistently while maintaining quality standards.
Document edge cases, guideline gaps, and task-related issues.
Provide clear written feedback and rationale for ratings when required.
Participate in training, calibration sessions, and ongoing quality reviews.
Meet productivity expectations while maintaining high-quality work.

The hourly earnings for this role are 17.40 GBP per hour, payment is based on completed tasks.

TELUS Digital AI Community
Our global AI Community is a vibrant network of 1 million+ contributors from diverse backgrounds who help our customers collect, enhance, train, translate, and localize content to build better AI models. Become part of our growing community and make an impact supporting the machine learning models of some of the world’s largest brands.

Qualification path
Candidates will complete project-specific training and qualification assessments before joining the program. Ongoing work will be subject to regular quality assurance reviews and performance monitoring.

Basic Requirements

Working as a freelancer with excellent communication skills in English.
Resident in United Kingdom for the last 5 consecutive years.
Familiarity with current and historical business, media, sports, news, social media, and cultural affairs.
Strong analytical thinking, attention to detail, and research skills.
Experience using web browsers, search engines, and online research tools.
Daily access to a reliable broadband internet connection, smartphone, and personal computer.
Demonstrated research capability through professional background OR strong track record of self-directed research and information verification
Ability to work independently and follow detailed guidelines consistently.
High level of creativity and logical skills with the ability to achieve consistent targets

Preferred Qualifications

Experience in quality assurance, content moderation, data annotation, research, journalism, editing, or information verification.
Familiarity with AI technologies, search engines, and digital content ecosystems.
Subject matter expertise in areas such as Popular Culture, Social Sciences, STEM, Medicine, Law, Finance, or Engineering.
Additional language skills may be beneficial depending on project requirements.

Equal Opportunity
All qualified applicants will receive consideration for a contractual relationship without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. At TELUS Digital AI, we are proud to offer equal opportunities and are committed to creating a diverse and inclusive community. All aspects of selection are based on applicants’ qualifications, merits, competence, and performance without regard to any characteristic related to diversity.

About Company:

TELUS Digital is the customer experience transformation partner to the world's most admired brands. Our diverse team weaves data, technology, and human ingenuity to deliver differentiated customer journeys, drive operational effectiveness, and scale AI solutions with meaningful value and positive impact.

We craft real-world solutions in the moments that matter, from customer acquisition to lifelong loyalty. Enabled by our global reach - spanning 78,000 experts in 33 countries - and deep industry expertise, we help over 600 organizations make the customer experience feel effortless.

Our solutions span Data & AI, Digital Experience & IT, CX Management and Trust & Safety. At the core of our innovation is Fuel iX™, an enterprise-grade generative AI platform that helps clients safely access and optimize leading LLMs to scale their own AI from pilot to production.

Equal Opportunity Employer Statement

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicant's qualifications, merits, competence and performance without regard to any characteristic related to diversity.

Apply Now

Refine Your Search

customer experience verifications jobs in ingatestone, ess

Quality Assurance Rater - English (United Kingdom)

Copywriter

Patient Pathway Administrator (Billings Team)

Customer Onboarding Specialist

Compliance Assistant FTC

Senior Consultant - Customer Experience Transformation (CXT)

Business Development Representative

Customer Experience Coordinator

Customer Experience Billing Specialist

Customer Operations Specialist

Quality Inspector

Operations & Administration Intern

CRM Executive

Customer Success Manager North Europe

Campaign Delivery Coordinator - P-0000000111

CRM Lifecycle Executive

Customer Experience Manager

Retail Assistant

Customer Success Manager UK&I – Accountancy SaaS

Document Controller - 12 Month FTC

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