Service leader Work, Jobs in Inverleith, Mln (with Salaries)

Airport Service Agent – Trolleys
Edinburgh Airport —Edinburgh
- Full-time
- Customer service
- Time management
- Free parking
- Employee assistance programme
4d
Team Leader
Card Factory —Dalkeith
- £13 an hour
- Leadership
Team Leader
Home Bargains —Kirkcaldy
- £32,032 a year
- Part-time
- Supervising experience
- Store discount
- Annual leave
Quick apply
Team Leader
Society Bar and Kitchen —Edinburgh
- £20 - £22 an hour
- Full-time
- Bilingual
- Sales
- Customer service
Quick apply
15h
Team Member
NEXT —Edinburgh
- £8.28 - £12.71 an hour
- Part-time
- Employee discount
2d
Operations Team Leader
Wills Marquees Limited —Kinross
- £32,000 - £45,000 a year
- Full-time
- Hybrid work
- Driving
- Organisational skills
- In-person
- Free parking
- Relocation assistance
Quick apply
5d
Loss Prevention Officer- Edinburgh
NEXT —Edinburgh
- £25,068 - £28,157 a year
- Weekend availability
- Travel
- IT
11d
Admin Hub Assistant
DWF —Edinburgh
- Full-time
- Microsoft Excel
- Microsoft Outlook
- IT
1d
Operations Manager
Popeyes UK —Edinburgh
- £55,000 - £65,000 a year
- Full-time
- Casual dining restaurant
- Leadership
- Annual leave
- Employee discount
Quick apply
1d
Team Leader
St Joseph's Services —Rosewell
- £31,004 - £34,313 a year
- Full-time
- Hospitality
- Customer service
- Microsoft Office
Quick apply
5d
Main - Team Leader (Marks & Spencer)
WHSmith Travel —Edinburgh
- Weekend availability
- Sales
- Merchandising
- Supervising experience
Quick apply
Team Leader
Atlas Hotels —Edinburgh
- £13.95 an hour
- Customer service
- Hotel
- Continuous improvement
- Employee discount
- Referral programme
Quick apply
13d
Senior Development Officer - Gracemount High School
City of Edinburgh Council —Edinburgh
- £65,214 a year
- Full-time
- IT
- School
13d
Clerical Officer
NHS Scotland —Kirkcaldy
- £26,696 - £28,988 a year
- Monday to Friday
- English
- Organisational skills
- Communication skills
11h
Assistant Manager
Starbucks —Edinburgh
- Part-time
- Leadership
- Store discount
- Employee assistance programme
Sales - Sales Advisor - UK
New Look —Edinburgh
- Part-time
- Microsoft Word
11d
Duty Manager
OCS Group —Edinburgh
- Rotating shift
- Remote
- Management
- Customer service
Quick apply
Director of Planning and Transformation
NHS Scotland —Dunfermline
- £104,895 - £135,060 a year
11d
Head of Soft Services
Equans —Edinburgh
- Full-time
- Management
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Tesco Colleague - Edinburgh
Tesco UK —Edinburgh
- £13.28 - £14.55 an hour
- Full-time
10h

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Airport Service Agent – Trolleys

Edinburgh Airport -
Edinburgh

Apply Now

Job details

Permanent | Full-time
4 days ago

Benefits

Free parking
Company pension
Employee assistance programme
Private medical insurance
On-site parking

Qualifications

Customer service
Time management

Full job description

About the role

The Trolley Airport Service Agent is a varied role with its primary function to ensure our customers always have access to a trolley from our dedicated locations across the campus. This role requires physical agility, attention to detail, and excellent customer service skills

The role operates on a rotational, 37 hour roster including early starts and late evening finishes with shifts up to 10 hours.

About the recruitment process

The recruitment process for this role will be comprised of a one stage interview process, which will be in person with members of our Terminal Operations team. This will be a competency based interview, with questions relevant to our values and the role.

Please note, depending on the volume of applications, the recruitment process for this role may change. We are committed to supporting diverse ways of thinking and working, so if you require adjustments in the recruitment process, please let us know on your application. You can find out more about our interview process here.

What you’ll be doing

Trolley collection – on-foot collection and return of trolleys including landside/airside process
Trolley clearance – on-foot processing trolleys from landside locations into our airside baggage reclaim halls
Wayfinding – assisting customers with wayfinding and navigating the airport campus
Airport Security – awareness of general airport security processes (unattended luggage, security breaches) and escalation process for reporting
Customer interaction – assisting customers with general enquiries
Assisting with the management of contingency queuing and other airport contingency plans under the guidance of the Operations Team

What we’re looking for

This role requires the successful candidate to be able to obtain a Counter Terrorist Check, so you must have been living in the UK for the last 3 years to meet residency requirements.

Essential: A passion for delivering excellent customer service.
Essential: : Attention to detail, ability to prioritise, and effective time management skills.
Essential: A good level of physical fitness, and the ability to handle tasks such as pushing, pulling and walking long distances (over 10k steps per day)
Essential: Be able to be cleared in accordance with CAA regulations (includes providing a satisfactory five-year reference history and EAL being able to undertake a satisfactory Criminal Record Check and Counter Terrorist Check on your behalf)
Desired: Understanding of airport operations and processes impacting the passenger journey.
Desired: Experience in a busy, customer facing environment

If your experience looks slightly different to what we’ve listed here, we encourage you to still apply. You could add something we didn’t know we needed.

What we’ll offer you

Pension scheme- employer contributions can be up to 6%
28 days holiday, based on full time roles, increasing with service
Annual discretionary bonus
Supporting your health and wellbeing- private healthcare after 1 years’ service, access to our Employee Assistance Programme and occupational health services
Free car parking on site and when you go on holiday
We offer a range of other benefits, find out more here

Why EDI?

We are Edinburgh Airport, where Scotland meets the world. The success of the airport comes down to our people, and you can help us deliver even more big days for our passengers and colleagues. The development of your career is important to us, and we’ll support and encourage this every step of the way. We offer in-house and external training, both role specific and based on your objectives.

As a business we’re driven by our values – they’re at the core of our culture and everything we do. We will ask questions based on our values during your interview, as we’re looking for people who will demonstrate these values day-in, day-out. So if this sounds like you, apply now and get ready for your career to take off.

As a Disability Confident Leader, we are committed to ensuring applicants with a disability can participate fully in our recruitment process. Please let us know in your application form if you require any adjustments, such as parking arrangements or alternative methods of communication.

We give colleagues the opportunity to engage with different people and projects, within our business and beyond. You can get involved in a variety of different employee groups, including Diversity, STEM, Wellbeing, or create your own community – it’s important to us that you can share your interests and be yourself at work.

Apply Now

Refine Your Search

service leader jobs in inverleith, mln

Airport Service Agent – Trolleys

Team Leader

Team Leader

Team Leader

Team Member

Operations Team Leader

Loss Prevention Officer- Edinburgh

Admin Hub Assistant

Operations Manager

Team Leader

Main - Team Leader (Marks & Spencer)

Team Leader

Senior Development Officer - Gracemount High School

Clerical Officer

Assistant Manager

Sales - Sales Advisor - UK

Duty Manager

Director of Planning and Transformation

Head of Soft Services

Tesco Colleague - Edinburgh

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