Benefits administrator Work, Jobs in Ipswich, Eng (with Salaries)

Pensions Administrator
WTW —Ipswich
- Full-time
- Hybrid work
- Microsoft Excel
- Customer service
- Financial services
- Annual leave
- Employee assistance programme
Library Services Administrator
University of Suffolk —Ipswich
- £24,522 - £25,249 a year
- Part-time
- University
- Communication skills
- Annual leave
- Employee assistance programme
2h
Office Administrator
Eastern Fire Limited —Ipswich
- From £25,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
Quick apply
2d
Administrator Lead
EN SPV1 LTD —Ipswich
- £27,000 - £32,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- Organisational skills
- Paid training
- Employee discount
Quick apply
Hire Administrator
Suffolk Marine Safety Ltd —Great Blakenham
- £28,000 - £30,000 a year
- Full-time
- Customer service
- Administrative experience
- Organisational skills
- Free parking
Quick apply
7d
Project Administrator
M Group —Ipswich
- Microsoft Word
- Microsoft Outlook
- Annual leave
- Employee assistance programme
Clinical Support Team Administrator
NHS Professionals —Ipswich
- £14.05 an hour
- Temporary
- Customer service
- Administrative experience
- In-person
Quick apply
9d
Principal's PA
Ormiston Academies Trust —Ipswich
- £31,633 - £35,287 a year
- Full-time
- Human resources
- Communication skills
- School
1d
Customer Care Administrator
Anchor Safety LLP —Great Blakenham
- £26,500 - £27,500 a year
- Full-time
- CRM software
- Customer service
- Microsoft Office
- Employee discount
Quick apply
3d
Business and Finance Administrator
Suffolk County Council —Ipswich
- £25,185 a year
- Full-time
- Hybrid work
- Customer service
- IT
- Annual leave
Pay & Benefits Administrator - Hybrid Working
TrustFord —Colchester
- Hybrid work
- Microsoft Excel
- Hotel
- Annual leave
- Employee discount
Principal's PA
Ormiston Endeavour Academy —Ipswich
- £31,633 - £35,287 a year
- Human resources
- Communication skills
- School
1d
Customer Operations Administrator
Drax Group —Ipswich
- Administrative experience
- Organisational skills
10d
Sales & Purchase Ledger Administrator
Stoke by Nayland Resort —Stoke by Nayland
- From £14 an hour
- Part-time
- Hotel
- Data entry
- Organisational skills
- Free parking
- Store discount
Quick apply
6d
Part Time Operations Assistant
My Life —Ipswich
- £13.45 an hour
- Part-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Annual leave
Quick apply
8d
Vehicle Movement Administrator
Knowles Fleet —Colchester
- £28,129.46 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Profit sharing
- Health & wellbeing programme
Quick apply
2d
Administrator – Residential Conveyancing New Business Team
Ellisons Solicitors —Ipswich
- Communication skills
- Employee assistance programme
Patient Administrator – Reception
Circle Health Group —Bury St. Edmunds
- £24,947 a year
- Full-time
- Hospital
- Employee discount
- Life insurance
Transport Operations Coordinator
Adaptainer Ltd —Ipswich
- Up to £30,000 a year
- Full-time
- Sales
- Customer service
- Administrative experience
- Free parking
Quick apply
HR Administrator
Civil Works Alliance —Ipswich
- Full-time
- Microsoft Office
- Organisational skills
- Annual leave

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benefits administrator jobs near ipswich, eng

Pensions Administrator

WTW -
Ipswich

Apply Now

Job details

Full-time

Benefits

Annual leave
Company pension
Employee assistance programme
Private medical insurance
Life insurance
Car scheme

Qualifications

Pension
Microsoft Excel
Customer service
Financial services
Communication skills

Full job description

Description

A fantastic opportunity to join WTW, as a Pension Administrator. This is a challenging and rewarding role which will develop your mathematical and customer service skills whilst working collaboratively within a team to service members and our impressive portfolio of clients.

Day to day responsibilities include the administration of occupational pension schemes and insurance policies such as processing new joiners, leavers, retirees as well as calculating pension benefits.

Full training is provided including new starter induction and further training thereafter. This is followed by a six-month learning development programme which is designed to train colleagues on pensions legislation and enhance our customer service skills.

We can offer you a fun and engaging role working with some of the best people in our industry. We will reward your efforts with a thriving work environment, opportunity for progression throughout your career at WTW, and a very comprehensive benefits package including company pension scheme, life insurance, private medical insurance, eye care vouchers, a generous bonus scheme and flexible benefits including critical illness cover, dental cover, and many other options.

At WTW, we trust you to know your work and the people, tools and environment you need to be successful. The majority of our colleagues work in a “hybrid” style, with a mix of remote and in-office interactions dependent on the needs of the team, role and clients. Our flexibility is rooted in trust and “hybrid” is not a one-size-fits-all solution.

We understand flexibility is key to supporting an inclusive and diverse workforce and so we encourage requests for all types of flexible working as well as location-based arrangements. Please speak to your recruiter to discuss more.

Our administrators are trained in various case types and pension schemes and are expected to progress from basic to more complex case types within the first 6-12 months of their employment.

The Role

Accurately processes cases for our members across a variety of schemes. This includes working on calculations (both automated and manual) and answering queries via telephone, letter and email.
Consistently provide a high quality customer experience to clients/members by ensuring work is proactively managed within client Service Level Agreements. This includes ensuring output and target number of cases per day is achieved and work is completed within “Right First Time” targets.
Develops knowledge and capability over a number of different case types by utilising knowledge management tools and procedural documentation as well as attending training and knowledge sharing sessions.
Resolves member queries by providing excellent member and client care in an empathic and supportive manner.
Recognises and escalates potential problems and/or complaint cases to the correct colleagues for quick resolution.
Continuously seeks to identify areas where the service to clients/members could be improved and communicated accordingly.
Develops and prioritises personal development within the Pensions industry by developing and maintaining working knowledge of relevant Pensions Regulations and Legislation.

Qualifications

What you’ll bring

Previous experience of working in Financial Services or a customer service environment, dealing with, and speaking directly to customers and clients including managing challenging or apprehensive customers.
Experience working within an administration team supporting Defined Benefit (DB) and/or Defined Contribution (DC) pension schemes is desirable.
Demonstrated ability or experience in working to a high level of accuracy with excellent spoken and written communication skills to provide high quality written and verbal communications including email and letters to members and/or clients.
Ability to use excel spreadsheets and mathematical skills to complete pension calculations either using automate forms or calculating manually.
An understanding of pension regulations and legislation and how to apply this to different schemes or scheme rules.
Ability to proactively manage time and work priorities to meet volume and accuracy targets.
Ability to work self-sufficiently following procedural documentation and utilise training and guidance provided previously.
Previous experience working as part of a team and in a busy, fast-paced environment and providing coaching and knowledge sharing to other members of a team

What we offer

Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company.

We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you.

Equal Opportunity Employer

We’re committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email [email protected]

(OGB2)

Apply Now

Refine Your Search

benefits administrator jobs in ipswich, eng

Pensions Administrator

Library Services Administrator

Office Administrator

Administrator Lead

Hire Administrator

Project Administrator

Clinical Support Team Administrator

Principal's PA

Customer Care Administrator

Business and Finance Administrator

Pay & Benefits Administrator - Hybrid Working

Principal's PA

Customer Operations Administrator

Sales & Purchase Ledger Administrator

Part Time Operations Assistant

Vehicle Movement Administrator

Administrator – Residential Conveyancing New Business Team

Patient Administrator – Reception

Transport Operations Coordinator

HR Administrator

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