Customer service executive Work, Jobs in Ipswich, Eng (with Salaries)

Customer Success Executive
Anchor Safety LLP —Ipswich
- £30,000 - £35,000 a year
- Full-time
- CRM software
- Customer service
- Microsoft Office
Quick apply
14d
Junior Customer Service Executive
Bermar (International) Ltd. —Ipswich
- £25,000 - £26,000 a year
- Full-time
- Computer literacy
- Microsoft Office
- Administrative experience
- Free parking
- Health & wellbeing programme
Quick apply
3d
Claims Handler
Brown & Brown Europe —Martlesham
- Full-time
- Organisational skills
- IT
Quick apply
Door to Door Sales Executive
Charity Link —Ipswich
- £26,400 - £55,000 a year
- Full-time
- Sales
- Communication skills
- Employee discount
- Referral programme
Quick apply
Retail Sales Advisor - Ipswich *New Store Opening*
Oak Furnitureland —Ipswich
- £45,000 - £50,119 a year
- Full-time
- Sales
- Retail sales
- Free parking
- Employee assistance programme
Sales Executive
Radius Limited —Ipswich
- Full-time
- Sales
- Microsoft Office
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
10d
Trainee Parts Sales Representative
Chassis Cab Ltd —Ipswich
- £25,000 - £27,000 a year
- Bilingual
- Microsoft Excel
- Sales
- Free parking
- Store discount
Quick apply
5d
Energy Operations Executive - 12 month FTC
SmartestEnergy —Ipswich
- £28,000 - £30,000 a year
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Digital Marketing & Sales Support
Medi-Plinth —Ipswich
- Full-time
- Microsoft Excel
- Sales
- Social media management
- Free parking
Quick apply
Field Sales Executive
Charity Link —Colchester
- £26,400 - £55,000 a year
- Full-time
- Sales
- Communication skills
- Annual leave
- Employee discount
Quick apply
Team Leader
HM Courts and Tribunals Service —Whitton
- £29,303 - £31,061 a year
- Part-time
- Presentation skills
- Travel
- Organisational skills
- Annual leave
4d
Account Executive - East of England
Gallagher —Ipswich
- Administrative experience
- Travel
- Communication skills
- Employee stock purchase plan
- Life insurance
Retail Sales Advisor - Colchester
Oak Furnitureland —Colchester
- £45,000 - £50,000 a year
- Full-time
- Sales
- Retail sales
- Free parking
- Employee assistance programme
14d
Commercial New Business Executive
NFU Mutual Agency —Colchester
- £55,000 - £65,000 a year
- Full-time
- Sales
- Free parking
Executive Chef Manager
CH&CO —Alexandra
- £48,000 a year
- Customer service
- Cooking
- Leadership
- Employee discount
14d
Area Sales Manager
Dawsongroup —Ipswich
- Full-time
- Remote
- Sales
- Travel
Quick apply
Regional Sales Executive
Briggs Equipment —Ipswich
- Full-time
- Contracts
- Employee discount
Quick apply
Internal Sales & Business Development Executive
SURFTECH SURFACES LIMITED —Bury St. Edmunds
- From £28,000 a year
- Full-time
- Sales
- Customer service
- Business development
- Free parking
Quick apply
16h
Senior Account Executive
Gallagher —Ipswich
- Travel
- Leadership
- Negotiation
- Employee stock purchase plan
- Life insurance
11d
Metering & Settlement Executive 12 month FTC
SmartestEnergy —Ipswich
- £29,700 - £35,800 a year
- Hybrid work
- Customer service
- Travel
- Organisational skills
Quick apply
2d

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customer service executive jobs near ipswich, eng

Customer Success Executive

Anchor Safety LLP
Ipswich

Quick apply

Job details

Full-time
£30,000 - £35,000 a year
14 days ago

Qualifications

CRM software
Customer service
GCSE
Microsoft Office
B2B
Computer skills
Communication skills

Full job description

The Company

Established over 30 years ago, Anchor Safety has rapidly grown to become one of the UK’s leading suppliers of personal protective equipment (PPE,) safety services, and corporate workwear.

Our innovative, reliable and customer-focused approach to supplying PPE has driven continual growth and exceptional customer loyalty. As a business, dedication to prompt personal service from friendly knowledgeable staff has become a hallmark of our success. A proactive approach to meeting customer requirements, supported by same day despatch from our stockholding of quality products, enable us to achieve our goal of delivering excellence in PPE.

The Role

As Customer Success Executive you'll be part of a close-knit team, handling Customer calls and enquiries, identifying appropriate PPE solutions to meet Customer needs, and ensuring every Customer receives the best-in-class service they expect from us.

Key responsibilities:

Customer Onboarding - Guiding new customers through the implementation process, including set-up testing and management of customer purchasing portals, and ensuring all customers have the required tools to make repeat purchases from our range.
Relationship Management - Developing and maintaining strong ongoing relationships with clients to increase revenue and prevent churn through regular calls and meetings. Also providing efficient and friendly customer support via phone, email, web-chat or WhatsApp to address enquiries, concerns and issues in line with pre-agreed service levels. This also includes answering questions about products, helping with orders and resolving problems.
Relationship Development - Collaborating with clients to identify opportunities for growth and improvement, including bespoke client-specific initiatives and projects
Issue resolution – Investigating and resolving customer complaints or problems coordinating with other departments as necessary to ensure timely and satisfactory resolutions.
Product knowledge – maintain an understanding of products, services to respond to customer needs.
Team Collaboration – work closely with other team members and departments to support excellence

Desired Experience and Qualifications:

Customer Service Skills- Strong interpersonal and communication skills, with the ability to empathise and provide exceptional customer service
Problem solving – The ability to quickly and effectively resolve customer issues and find solutions to complex problems
Organisation – Good organisation skills to manage customer records, follow up on tasks and prioritise work effectively
Product knowledge – worked in a B2B environment and the ability to learn and stay up to date on changes
Computer skills – proficiency in using CRM software, email and other communication tools and Microsoft Office
Adaptability – willingness to adapt to changing processes and procedures to improve customer support
Empathy – ability to understand and relate to customer concerns and needs
Teamwork – collaboration skills to work effectively with colleagues and other departments
Multitasking – capability to handle multiple customer inquiries and tasks simultaneously
Attention to Detail – accuracy in order processing, documentation and follow-through

PLEASE HELP US TO PRIORITISE YOUR APPLICATION....

In the current climate, we're expecting a lot of applications for this role. We'd love to spot you in the crowd, and invite you for an initial interview!

In addition to your CV, please send a brief covering letter highlighting why you think your experience is perfect for our role, and indicating your current and desired salary packages.

Thank you, and looking forward to meeting you.

CLOSING DATE FOR APPLICATIONS - FRIDAY 10 JULY 2026

Job Type: Full-time

Pay: £30,000.00-£35,000.00 per year

Experience:

BUSINESS TO BUSINESS Customer service: 1 year (required)

Work Location: In person

Quick apply

Refine Your Search

customer service executive jobs in ipswich, eng

Customer Success Executive

Junior Customer Service Executive

Claims Handler

Door to Door Sales Executive

Retail Sales Advisor - Ipswich New Store Opening

Sales Executive

Trainee Parts Sales Representative

Energy Operations Executive - 12 month FTC

Digital Marketing & Sales Support

Field Sales Executive

Team Leader

Account Executive - East of England

Retail Sales Advisor - Colchester

Commercial New Business Executive

Executive Chef Manager

Area Sales Manager

Regional Sales Executive

Internal Sales & Business Development Executive

Senior Account Executive

Metering & Settlement Executive 12 month FTC

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