It technical support Work, Jobs in Ipswich, Eng (with Salaries)

IT Operations Support Analyst
OCS Group —Ipswich
- Monday to Friday
- Azure
- Microsoft Office
- SharePoint
Quick apply
8d
IT Systems Engineer
Suffolk County Council —Ipswich
- £34,434 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- IT
- Annual leave
4d
IT Engineer (Network)
Suffolk County Council —Ipswich
- £34,434 a year
- Full-time
- Hybrid work
- Computer networking
- Annual leave
18h
1st Line IT Support Engineer
Stoke by Nayland Resort —Stoke by Nayland
- From £30,000 a year
- Full-time
- English
- Computer networking
- IT
- Free parking
- Annual leave
Quick apply
8d
IT Engineer (Infrastructure)
Suffolk County Council —Ipswich
- £34,434 a year
- Full-time
- Hybrid work
- Azure
- SharePoint
- Annual leave
18h
2nd Line Support
CLR —Ipswich
- £28,000 - £40,000 a year
- Full-time
- Azure
- Customer service
- Driving
Quick apply
5d
Operational Support Officer
HM Courts and Tribunals Service —Whitton
- £25,582 a year
- Full-time
- Customer service
- Administrative experience
- Presentation skills
- Annual leave
5d
Technical Helpdesk IT Support Technician Apprentice
The Cleaning Co. —Harwich
- £16,000 - £25,000 a year
- Software troubleshooting
- English
- In-person
- Free parking
Quick apply
Apprentice System Support Technician
Suffolk County Council —Ipswich
- £25,185 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
5d
Professional Services Manager
M Group —Ipswich
- Microsoft Word
- Microsoft Excel
- Computer literacy
- Annual leave
- Employee assistance programme
Network Design and Test Professional
BT Group —Ipswich
- Project management
- Agile
- Communication skills
- Annual leave
- Employee discount
6d
Project Admin
Balfour Beatty —Ipswich
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
9d
Operational Support Officer
HM Courts & Tribunal Service —Ipswich
- £20,001 - £30,000 a year
- Full-time
- Hybrid work
- Customer service
- Administrative experience
- Presentation skills
- Annual leave
- Employee discount
5d
Cyber Security Analyst
SmartestEnergy —Ipswich
- £55,000 - £60,000 a year
- Remote
- IT
Quick apply
Administrative Assistant
Babergh and Mid Suffolk District Councils —Ipswich
- £27,694 - £31,022 a year
- Hybrid work
- Customer service
- Administrative experience
- IT
- Employee assistance programme
13d
Infrastructure Monitoring Engineer
BT Group —Ipswich
- Full-time
- Computer networking
- IT
- Linux
- Annual leave
- Employee discount
Caseworker
Suffolk County Council —Ipswich
- £34,434 a year
- Full-time
- Hybrid work
- Annual leave
12d
Technical Coordinator
M Group —Bury St. Edmunds
- Microsoft Office
- Organisational skills
- Communication skills
- Free parking
- Employee assistance programme
13d
Assistant Highways Design Engineer
M Group —Ipswich
- AutoCAD
- Computer literacy
- Construction
- Annual leave
- Employee assistance programme
ICT Senior Service Desk Analyst
BUUK Infrastructure —Bury St. Edmunds
- From £37,704 a year
- Hybrid work
- Computer networking
- IT
- Communication skills
6d

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it technical support jobs near ipswich, eng

IT Operations Support Analyst

OCS Group -
Ipswich

Quick apply

Job details

Permanent
8 days ago

Qualifications

Driving Licence
Azure
Microsoft Office
IT support
SharePoint
IT
Application support
Communication skills
CompTIA A+
Intune

Full job description

About The Company:

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

Why Work for OCS?

✅Award-Winning Employer: Ranked 36th on Glassdoor’s Best Companies to Work For 2025 — we value and motivate our people.

Digital Learning: The OCS Academy offers digital courses and resources to help you build skills and grow your career.

Retail Perks With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources.

Professional Growth: 600+ live learners across UK&I — Empowering colleagues with further development and qualifications!

Flexible Pay: Access a portion of earned wages before payday with our Wagestream App! (Contract Specific)

About The Role:

Days of Working: Monday to Friday

Job Summary:

We are seeking a skilled IT Support Analyst to join our dynamic IT team. The successful candidate will be

responsible for providing advanced technical support for applications, the Microsoft ecosystem, and

desktop support. This role requires a proactive individual with strong problem-solving skills and the ability

to work effectively in a fast-paced environment.

Key Responsibilities:

Technical Support for Applications:
Provide IT support (2nd/3rd line) for a variety of business applications.
Troubleshoot and resolve application-related issues, ensuring minimal disruption to
business operations.
Collaborate with application vendors and internal teams to escalate and resolve complex
Issues.
Assist in the deployment, configuration, and maintenance of applications.

Microsoft Ecosystem:

Support and maintain Microsoft 365 services, including Exchange Online, Intune, SharePoint, Teams, and OneDrive.
Assist with the administration and support of Azure services and other cloud-based
solutions.
Provide support for Microsoft Office applications.

Desktop Support:

Provide 2nd line support for desktop and laptop hardware, software, and peripherals.
Troubleshoot and resolve issues related to operating systems, network connectivity, and user access.
Perform hardware and software installations, upgrades, and configurations.
Maintain an inventory of IT assets and ensure all equipment is up-to-date and functioning
Properly.

Site visits:

Visit sites for contract mobilisations or satellite offices as required.
Provide on-site technical support and ensure smooth IT operations during mobilisations.
Coordinate with local teams to address any IT-related issues and ensure seamless
integration of systems.

General Responsibilities:

Respond to and manage support tickets in a timely and efficient manner.
Document all support activities and resolutions in the IT service management system.
Provide training and guidance to end-users to improve their technical skills and
knowledge.
Participate in IT projects and initiatives as required.
Stay up to date with the latest industry trends and technologies to continuously improve support services

Qualifications:

Proven experience in a 2nd line support role, preferably within a similar environment.
Strong knowledge of the Microsoft ecosystem, including Microsoft 365 and Intune.
Experience with application support and troubleshooting.
Proficiency in supporting desktop and laptop hardware, software, and peripherals.
Excellent problem-solving skills and the ability to work under pressure.
Strong communication and interpersonal skills.
Relevant IT certifications (e.g., Microsoft Certified: Modern Desktop Administrator Associate, CompTIA A+, ITIL) are a plus.
Clean current Driving License
1st/2nd Line IT Analyst

Personal Attributes:

Proactive and self-motivated with a strong attention to detail.
Ability to work independently and as part of a team.
Customer-focused with a commitment to providing high-quality support.
Willingness to learn and adapt to new technologies and processes.
Flexibility to travel to various sites as required.

How to Apply:

If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.

Quick apply

Refine Your Search

it technical support jobs in ipswich, eng

IT Operations Support Analyst

IT Systems Engineer

IT Engineer (Network)

1st Line IT Support Engineer

IT Engineer (Infrastructure)

2nd Line Support

Operational Support Officer

Technical Helpdesk IT Support Technician Apprentice

Apprentice System Support Technician

Professional Services Manager

Network Design and Test Professional

Project Admin

Operational Support Officer

Cyber Security Analyst

Administrative Assistant

Infrastructure Monitoring Engineer

Caseworker

Technical Coordinator

Assistant Highways Design Engineer

ICT Senior Service Desk Analyst

I want to receive the latest job alerts for it technical support in ipswich, eng

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