Online Work, Jobs in Ipswich, Eng (with Salaries)

Customer Service Advisor - Remote
WNS Global Services —Ipswich
- Part-time
- Remote
Quick apply
Social Media Content Creator
Spin2wincompetitions —Ipswich
- £10.50 - £16.00 an hour
- Part-time
- Remote
- Flexitime
- Flexible schedule
Quick apply
4d
Retail Assistant - Online Picker
Iceland —Ipswich
- £11.60 - £12.71 an hour
- Part-time
12d
Business Analyst - 12 Month FTC x 2
SmartestEnergy —Ipswich
- £50,000 - £55,000 a year
- Hybrid work
- Travel
Quick apply
8d
Customer Service Executive - 12 month FTC/Secondment Opportunity
SmartestEnergy —Ipswich
- £28,000 - £32,500 a year
- Hybrid work
- Administrative experience
- Travel
- Communication skills
Quick apply
Online Lister Volunteer
British Heart Foundation —Woodbridge
- Employee discount
Customer Service Advisor - Nights/Part-time
Cloud —Colchester
- £12,722 a year
- Part-time
- Remote
- Customer service
- Communication skills
- Life insurance
Quick apply
8d
Information Security Officer
SmartestEnergy —Ipswich
- £60,000 - £70,000 a year
- Remote
Quick apply
Energy Executive FTC
SmartestEnergy —Ipswich
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
11d
Business Analyst 12 month FTC
SmartestEnergy —Ipswich
- £55,000 - £65,000 a year
- Hybrid work
- Travel
Quick apply
Cyber Security Analyst
SmartestEnergy —Ipswich
- £55,000 - £60,000 a year
- Remote
- IT
Quick apply
Programme Manager - 12 Month FTC
SmartestEnergy —Ipswich
- £50,000 - £59,000 a year
- Hybrid work
- Travel
- IT
Quick apply
8d
E-Commerce/ Online Sales Assistant
Transglobal Distribution Limited —Colchester
- £13 - £14 an hour
- Part-time
- Microsoft Excel
- Sales
- Social media management
- Free parking
- Employee discount
Quick apply
5d
Player Safety Analyst - Online iGaming
Onyx Gaming —Colchester
- From £35,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Free parking
Quick apply
Online Lister Volunteer (Homestore)
British Heart Foundation —Ipswich
- Employee discount
Project Manager - 12 month FTC
SmartestEnergy —Ipswich
- £50,000 - £55,000 a year
- Hybrid work
- Project management
- Travel
- Agile
Quick apply
Metering & Settlement Executive
SmartestEnergy —Ipswich
- £29,700 - £35,800 a year
- Hybrid work
- Customer service
- Travel
- Organisational skills
Quick apply
Operations Assistant (Ipswich Office / Remote Working)
Unity Schools Partnership —Copdock
- £15,845 - £17,174 a year
- Microsoft Office
- Administrative experience
- IT
- Employee discount
8d
Online Sales Research Volunteer
British Heart Foundation —Ipswich
- Employee discount
2d
Energy Executive 12 month FTC
SmartestEnergy —Ipswich
- £28,000 - £30,000 a year
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
8d

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online jobs near ipswich, eng

Customer Service Advisor - Remote

WNS Global Services -
Ipswich

Quick apply

Job details

Part-time

Full job description

Company Description

WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 64,000+ employees.

Job Description

Potential Varied Hours Available:

Weekday evenings: 17:00 - 22:00 | 17:30 – 22:30

Weekday mornings: 07:00 – 09:00

Saturday: 08:00 - 22:00 - Between 6-12 Hour shifts available.

Sunday - 08:00 - 22:00 - Between 6-12 Hour shifts available.

Night shifts: 22:00 - 09:00 (Different shift patterns, Monday - Sunday).

Applicants must be able to commit either a Saturday or Sunday plus bank holidays

Times are flexible and will be discussed/ arranged in interview

Flexibility may be required to complete a training period for up to 35 hours per week.

Basic Purpose and Function:

To provide excellent customer service to our Clients, by ensuring that all telephone calls are answered promptly and dealt with professionally and applying a proactive approach to claims handling.

To negotiate all heads of claim within the Service Level Agreements on economic terms, adhering to excellent service standards and best practice

Key Tasks:

Answering the telephone and signing off calls in accordance with WNS’ agreed procedures
Handle inbound FNOL calls relating to motor insurance claims, delivering a calm, clear, and reassuring customer experience in a timely manner.
Capture accurate and detailed information about the incident, vehicle, drivers, and third parties involved.
Maintain compliance with industry regulations, internal policies, and data protection standards
Assess urgency and direct calls appropriately, including escalating complex or high-priority cases.
Ensure correct prioritisation of workload and time management schedules are adhered to
Communicate clearly and professionally, explaining the next steps and managing customer expectations
Balance empathy and efficiency, supporting customers who may be distressed following an accident or incident.
Making all liability enquiries necessary to allow you to negotiate settlement of Customer claims on the best possible terms
Assess circumstances with a critical eye, remaining alert to potential indicators of fraudulent activity and raising concerns in line with internal procedures.
Complaint handling within agreed company procedures
Keeping the policyholder informed both verbally and in writing of the status of the claim
Carry out administration on files including general typing of emails and keeping a well organised and up to date portfolio of claims, which you will manage proactively and efficiently
Capture accurate and detailed information about the incident, vehicle, drivers, and third parties involved.

Qualifications

High School or Lower.

Quick apply

Refine Your Search

online jobs in ipswich, eng

Customer Service Advisor - Remote

Social Media Content Creator

Retail Assistant - Online Picker

Business Analyst - 12 Month FTC x 2

Customer Service Executive - 12 month FTC/Secondment Opportunity

Online Lister Volunteer

Customer Service Advisor - Nights/Part-time

Information Security Officer

Energy Executive FTC

Business Analyst 12 month FTC

Cyber Security Analyst

Programme Manager - 12 Month FTC

E-Commerce/ Online Sales Assistant

Player Safety Analyst - Online iGaming

Online Lister Volunteer (Homestore)

Project Manager - 12 month FTC

Metering & Settlement Executive

Operations Assistant (Ipswich Office / Remote Working)

Online Sales Research Volunteer

Energy Executive 12 month FTC

I want to receive the latest job alerts for online in ipswich, eng

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