Client advisor Work, Jobs in Ipswich, Sfk (with Salaries)

Customer Service Advisor - Remote
WNS Global Services —Ipswich
- Part-time
- Remote
Quick apply
Customer Service Advisor
IT Fleet Automotive Limited —East Bergholt
- £28,300 a year
- Full-time
- Organisational skills
- In-person
- Communication skills
Quick apply
Customer Service Advisor - Part Time, Fixed Term Contract
Cloud —Colchester
- £15,862.08 a year
- 8 hour shift
- Remote
- Communication skills
- Life insurance
Quick apply
1d
Customer Service Advisor
Cloud —Colchester
- £26,436.80 a year
- Weekend availability
- Hybrid work
- Communication skills
- Life insurance
Quick apply
HR Advisor
Toppesfield Limited —Claydon
- Full-time
- Administrative experience
- Human resources
- Recruiting
- Annual leave
- Employee assistance programme
Quick apply
Customer Service Advisor
First Bus —Ipswich
- £27,000 a year
- Computer literacy
- Data entry
- Employee assistance programme
Weekend Client Care Advisor
Vets for Pets —Colchester
- £26,500 - £28,500 a year
- Weekends only
- Hospitality
- Front desk
- Communication skills
- Annual leave
- Employee discount
9d
Resourcing Advisor
Laing O'Rourke —Ipswich
- Annual leave
9d
Client Care Advisor
Vets for Pets —Colchester
- £26,500 - £28,500 a year
- Weekend availability
- Hospitality
- Organisational skills
- Front desk
- Annual leave
- Employee discount
9d
Fleet Support Advisor
Seven Asset Management —Ipswich
- £26,500 - £27,000 a year
- Full-time
- Computer literacy
- Welding
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
Safeguard Health Independent Domestic Violence Advocate
West Suffolk NHS Foundation Trust —Bury St. Edmunds
- £39,959 - £48,117 a year
- Full-time
3d
Legal Assistant – Shared Ownership
Holmes and Hills LLP —Colchester
- Writing skills
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
SHE Advisor
M Group —Colchester
- Microsoft Powerpoint
- Microsoft Word
- Communication skills
- Annual leave
- Employee assistance programme
5d
HR Advisor
Bleckmann Logistics UK Ltd —Bury St. Edmunds
- £32,000 - £36,000 a year
- Full-time
- Travel
- Human resources
- Recruiting
- Annual leave
- Employee assistance programme
Quick apply
Stocktaker - Colchester
nGeneration —Colchester
- £26,500 - £28,500 a year
- Weekend availability
- Hospitality
- Bar
- Customer service
Quick apply
Business Support Administrator - Coggeshall
Holmes and Hills LLP —Coggeshall
- Full-time
- Typing
- Communication skills
- Annual leave
- Employee assistance programme
9d
Out of Hours Veterinary Care Assistant
Vets for Pets —Colchester
- £26,500 - £28,500 a year
- Weekend availability
- Inventory control
- Hospital
- Maintenance
- Annual leave
- Employee discount
9d
Medical Records Assistant
Holmes and Hills LLP —Colchester
- Microsoft Outlook
- Analysis skills
- Data entry
- Employee assistance programme
- Life insurance
4d
Environmental Advisor
Kier Group —Ipswich
- Communication skills
8d
People Partner
Laing O'Rourke —Ipswich
- Human resources
- Recruiting

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Customer Service Advisor - Remote

WNS Global Services -
Ipswich

Quick apply

Job details

Part-time

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Motor insurance claims handling
Complaint handling
Customer interaction
Fraud prevention and detection

Full job description

Company Description

WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 64,000+ employees.

Job Description

Potential Varied Hours Available:

Weekday evenings: 17:00 - 22:00 | 17:30 – 22:30

Weekday mornings: 07:00 – 09:00

Saturday: 08:00 - 22:00 - Between 6-12 Hour shifts available.

Sunday - 08:00 - 22:00 - Between 6-12 Hour shifts available.

Night shifts: 22:00 - 09:00 (Different shift patterns, Monday - Sunday).

Applicants must be able to commit either a Saturday or Sunday plus bank holidays

Times are flexible and will be discussed/ arranged in interview

Flexibility may be required to complete a training period for up to 35 hours per week.

Basic Purpose and Function:

To provide excellent customer service to our Clients, by ensuring that all telephone calls are answered promptly and dealt with professionally and applying a proactive approach to claims handling.

To negotiate all heads of claim within the Service Level Agreements on economic terms, adhering to excellent service standards and best practice

Key Tasks:

Answering the telephone and signing off calls in accordance with WNS’ agreed procedures
Handle inbound FNOL calls relating to motor insurance claims, delivering a calm, clear, and reassuring customer experience in a timely manner.
Capture accurate and detailed information about the incident, vehicle, drivers, and third parties involved.
Maintain compliance with industry regulations, internal policies, and data protection standards
Assess urgency and direct calls appropriately, including escalating complex or high-priority cases.
Ensure correct prioritisation of workload and time management schedules are adhered to
Communicate clearly and professionally, explaining the next steps and managing customer expectations
Balance empathy and efficiency, supporting customers who may be distressed following an accident or incident.
Making all liability enquiries necessary to allow you to negotiate settlement of Customer claims on the best possible terms
Assess circumstances with a critical eye, remaining alert to potential indicators of fraudulent activity and raising concerns in line with internal procedures.
Complaint handling within agreed company procedures
Keeping the policyholder informed both verbally and in writing of the status of the claim
Carry out administration on files including general typing of emails and keeping a well organised and up to date portfolio of claims, which you will manage proactively and efficiently
Capture accurate and detailed information about the incident, vehicle, drivers, and third parties involved.

Qualifications

High School or Lower.

Quick apply

Refine Your Search

client advisor jobs in ipswich, sfk

Customer Service Advisor - Remote

Customer Service Advisor

Customer Service Advisor - Part Time, Fixed Term Contract

Customer Service Advisor

HR Advisor

Customer Service Advisor

Weekend Client Care Advisor

Resourcing Advisor

Client Care Advisor

Fleet Support Advisor

Safeguard Health Independent Domestic Violence Advocate

Legal Assistant – Shared Ownership

SHE Advisor

HR Advisor

Stocktaker - Colchester

Business Support Administrator - Coggeshall

Out of Hours Veterinary Care Assistant

Medical Records Assistant

Environmental Advisor

People Partner

I want to receive the latest job alerts for client advisor in ipswich, sfk

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