Complaints manager Work, Jobs in Ipswich, Sfk (with Salaries)

Fast Fit Centre Manager
Europit Tyres —Ipswich
- From £42,500 a year
- Full-time
- Management
- Sales
- Customer service
- Store discount
- Employee discount
Quick apply
3d
Club Manager
Escape Club —Ipswich
- From £24,420 a year
- Temporary
- Hospitality
- Management
- Customer service
Quick apply
11d
Health Services Manager
GB Dental —Ipswich
- Full-time
- Microsoft Office
- Administrative experience
- In-person
Quick apply
Fire Safety Manager
Zero Corp —Whitton
- £51,536 - £53,460 a year
- Full-time
- Presentation skills
- Organisational skills
- Contracts
- Free parking
- Sick pay
Quick apply
19h
Team Leader
HM Courts and Tribunals Service —Whitton
- £29,303 - £31,061 a year
- Part-time
- Presentation skills
- Travel
- Organisational skills
- Annual leave
1d
Sales Office Assistant
Cowells Arrow Bingo —Ipswich
- £27,800 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
19h
Team Leader
Limetrees Care Group —Great Oakley
- £16 an hour
- In-person
- Care plans
- Leadership
Quick apply
Hub Manager: Offender Management & Public Protection (HMP Hollesley)
Ministry of Justice —Woodbridge
- £30,001 - £40,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Presentation skills
- Annual leave
Product Support Manager
Textron Specialized Vehicles —Ipswich
- Full-time
- Schematics
- Engineering
- Travel
- Annual leave
- Employee assistance programme
3d
Renewals Manager
Xperience —Bury St. Edmunds
- Hybrid work
- Project management
- Travel
- Organisational skills
- Free parking
- Work from home
11d
Operations Manager
Oakpark Security —Colchester
- Up to £38,100 a year
- Night shift
- Microsoft Office
- Driving
- Annual leave
- Sick pay
1d
Spa Manager
The Ickworth —Bury St. Edmunds
- Weekend availability
- Hospitality
- Hotel
- Employee discount
Quick apply
Service Manager
Harley House Supported Living - Great Bentley —Great Bentley
- £45,000 a year
- Full-time
- Management
- Organisational skills
- Leadership
- Annual leave
Quick apply
11d
Business Support Assistant
UK Power Networks —Bury St. Edmunds
- £35,158 a year
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Annual leave
- Employee assistance programme
23h
Assistant Manager fast fit centre
tyre center ipswich —Ipswich
- £28,000 - £31,000 a year
- Full-time
- Management
- In-person
- Leadership
- Free parking
- Employee assistance programme
Quick apply
Administration Team Lead
Framlingham Medical Practice —Framlingham
- £29,604 - £34,493 a year
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Store discount
Quick apply
Retail Customer Service
Entain —Ipswich
- £13 an hour
- Overtime
- Cash handling
Team Leader
HM Courts & Tribunal Service —Ipswich
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- Organisational skills
- Annual leave
- Employee discount
1d
Registered Manager (OFSTED)(SEMH)(3-Bed)
PSS Care Group —Felixstowe
- £50,000 - £55,000 a year
- Full-time
- Childcare
- Supervising experience
- Organisational skills
- Free parking
Quick apply
11d
Shift Manager
GAD Corporation (do not delete) —Ipswich
- £11 - £22 an hour
- Night shift
- Basic maths
- Organisational skills
- Leadership
- Annual leave
- Flexible schedule

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Fast Fit Centre Manager

Europit Tyres -
Ipswich

Quick apply

Job details

Full-time
From £42,500 a year
3 days ago

Benefits

Store discount
Company car
Company pension
Employee discount

Qualifications

Driving Licence
Management
Sales
Customer service
Driving
Organisational skills
Leadership
Mechanical knowledge
Time management

Full job description

Job Description:

Fast Fit Centre Manager

Job Title Fast Fit Centre Manager

Location Ipswich

Reports To Business Owner / Operations Director

About Us We are a well-established, family-run automotive business with a reputation for honest advice, excellent workmanship, and outstanding customer service. Our team takes pride in treating customers fairly and creating a welcoming, supportive workplace where everyone contributes to our success.

Role Overview We are looking for an experienced, motivated, and hands-on Fast Fit Centre Manager to lead the daily operations of our busy workshop. The successful candidate will be responsible for delivering exceptional customer service, managing and developing the team, ensuring high-quality workmanship, and driving the commercial performance of the centre. As the Centre Manager, you will lead by example, maintaining our family values while ensuring the business operates safely, efficiently, and profitably. You will have a genuine passion for delivering outstanding customer service whilst achieving business targets and KPIs, inspiring your team to deliver exceptional results every day.

Key Responsibilities Operations

Oversee the day-to-day running of the fast fit centre.
Plan and manage workshop schedules to maximise productivity and minimise customer waiting times.
Ensure all work is completed safely, efficiently, and to the highest standard.
Maintain a clean, organised, and professional working environment.
Ensure compliance with health and safety regulations and company procedures.

Team Leadership

Lead, motivate, and support technicians and front-of-house staff.
Recruit, train, and develop team members.
Conduct regular performance reviews and provide coaching where required.
Foster a positive team culture based on respect, accountability, and excellent customer care.

Customer Service

Deliver an exceptional customer experience from enquiry through to vehicle collection.
Handle customer queries and complaints professionally and effectively.
Build long-term customer relationships through honesty, transparency, and trust.
Ensure estimates and recommendations are communicated clearly without unnecessary upselling.

Sales & Business Performance

Achieve sales, labour, and profitability targets.
Identify opportunities to grow the business while maintaining excellent service standards.
Monitor daily, weekly, and monthly performance against key targets.
Manage stock levels, ordering, and supplier relationships to control costs.

Technical Oversight

Support technicians with technical guidance when required.
Ensure repairs comply with manufacturer recommendations and industry best practice.
Maintain high standards of quality control.

Administration

Complete required paperwork accurately and on time.
Manage invoicing, cash handling, and reporting.
Ensure accurate record keeping and compliance with company procedures.

Skills & Experience Essential

Previous experience managing a fast fit, tyre, autocentre, or automotive workshop.
Strong leadership and people management skills.
Excellent customer service and communication abilities.
Commercial awareness with the ability to drive sales and profitability.
Good organisational and time management skills.
Strong problem-solving and decision-making ability.
Full UK driving licence.

Desirable

Technical automotive qualifications.
Experience with workshop management systems.

Personal Qualities

Honest, dependable, and approachable.
Hands-on leader who enjoys working alongside the team.
Calm under pressure with a positive attitude.
Passionate about delivering outstanding customer service whilst achieving business targets and KPIs.
Self-motivated with a strong work ethic.
Takes pride in maintaining high standards and supporting colleagues.

What We Offer

Competitive salary based on experience.
Performance-related bonus opportunities.
Company pension.
Staff discounts.
Ongoing training and development.
Supportive, friendly, family-run working environment.
Opportunity to make a real impact within a growing business.

Our ValuesWe believe in:

Treating customers honestly and fairly.
Delivering quality workmanship every time.
Respecting and supporting each other as a team.
Building long-term relationships with customers and employees alike.
Taking pride in everything we do.

Pay: From £42,500.00 per year

Benefits:

Company car
Company pension
Store discount

Experience:

Management: 3 years (required)
Mechanical knowledge: 3 years (required)

Licence/Certification:

Driving Licence (required)

Work Location: In person

Quick apply

Refine Your Search

complaints manager jobs in ipswich, sfk

Fast Fit Centre Manager

Club Manager

Health Services Manager

Fire Safety Manager

Team Leader

Sales Office Assistant

Team Leader

Hub Manager: Offender Management & Public Protection (HMP Hollesley)

Product Support Manager

Renewals Manager

Operations Manager

Spa Manager

Service Manager

Business Support Assistant

Assistant Manager fast fit centre

Administration Team Lead

Retail Customer Service

Team Leader

Registered Manager (OFSTED)(SEMH)(3-Bed)

Shift Manager

I want to receive the latest job alerts for complaints manager in ipswich, sfk

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