support planner Work, Jobs in ipswich, sfk (with Salaries)

Customer Service Administrator
710 Crane Ltd. —Ipswich
- Full-time
- Customer service
- Time management
1d
Lead P6 Planner
M Group —Colchester
- Annual leave
- Employee assistance programme
Planner
Civil Works Alliance —Ipswich
- Full-time
- Civil engineering
- Engineering
- Communication skills
- Annual leave
Planning Officer
Ipswich Borough Council —Ipswich
- £39,152 - £40,777 a year
- Full-time
- Hybrid work
- Project management
- Communication skills
- Employee assistance programme
- Sick pay
Production Planner
Textron Specialized Vehicles —Ipswich
- Full-time
- Microsoft Excel
- ERP systems
- Analysis skills
- Employee assistance programme
- Employee discount
Senior Planning Officer
Ipswich Borough Council —Ipswich
- £41,777 - £43,675 a year
- Full-time
- Hybrid work
- Project management
- Communication skills
- Employee assistance programme
- Sick pay
Risk Analyst
Civil Works Alliance —Ipswich
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
14d
Senior Wealth Planner - Wealth Management
Barclays —Ipswich
- Financial services
- Negotiation
Transport Operations Support Coordinator
Cross Country Carriers Limited —Bury St. Edmunds
- £26,436.80 a year
- Full-time
- Analysis skills
- Organisational skills
- IT
- Free parking
- Health & wellbeing programme
Quick apply
5d
Transport Planner
Precon Products Ltd —Woolpit
- From £30,000 a year
- Full-time
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
IFA Administrator
The Coast Partnership Ltd —Colchester
- £30,000 - £33,000 a year
4d
Production Planner I
Climax Molybdenum —Stowmarket
- £28,500 - £42,000 a year
- Full-time
- Microsoft Excel
- Bachelor's degree
- In-person
- Annual leave
- Sick pay
Quick apply
13d
Assistant Project Manager- Civils
Sizewell C —Felixstowe
- £50,000 - £62,000 a year
- Part-time
- Civil engineering
- Engineering
- Project management
7d
Planner
Framatome —Sizewell
- Full-time
- Master's degree
- No travel
- Annual leave
- Employee assistance programme
Quick apply
HR Officer
Churchgate Accountants —Bury St. Edmunds
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance programme
Installation Planner
Atlantic Dispense Services —Clacton-on-Sea
- From £12.71 an hour
- Full-time
- Computer literacy
- Administrative experience
- Analysis skills
- Free parking
Quick apply
Customer Service Manager (Haulage / Logistics)
Seven Logistics —Felixstowe
- £40,000 a year
- Full-time
- Management
- Customer service
- English
- Free parking
- Health & wellbeing programme
Quick apply
22h
Operations Administrator
Eden Rose —Bury St. Edmunds
- £26,000 - £30,000 a year
- IT
- Financial services
- Free parking
- Referral programme
3d
Transport Planning Manager
Precon Products Ltd —Woolpit
- From £40,000 a year
- Full-time
- Management
- Customer service
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
UK Transport (Container/Curtainside) Junior
Uniserve (U K) Ltd —Felixstowe
- Full-time
- Microsoft Office
- Organisational skills
- IT
- Free parking
Quick apply
14d

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Customer Service Administrator

710 Crane Ltd.
Ipswich

Apply Now

Job details

Full-time
1 day ago

Qualifications

Customer service
Time management

Full job description

Position Summary:

As part of a fast-paced Inside Sales department the Inside Sales Administrator will serve as the key contact point for distributors and area sales managers and is responsible for coordinating all aspects of customer service including order processing, quotation generation & follow up, delivery checks, technical enquiries and order expediting and delivering a world class level customer service to all internal and external customers.

Principle Responsibilities:

Dealing with incoming telephone and email enquiries from Customers (both internal and external) promptly, efficiently and effectively, including but not limited to information/queries on:
- stock availability
- existing orders
- new enquiries

Accurately inputting customer orders into QAD; providing pricing and quotations.
Accepting and assuming responsibility for processing customer concerns using the company’s Customer Concerns Software, including, but not limited to, delivery, pricing and invoicing - putting the customer front and centre.
Using the company’s QAD system and generated reports, proactively maintaining and managing key customer order books to ensure projected sales are reviewed and updated.
Using the defined channels for progressing improved due dates for specific order lines, expediting orders with our Supply Chain and our Value Streams/Planners.

Liaising with our shipping departments to arrange airfreight/DHL carrier shipments if requested by customer or external sales teams and agreed by the business in advance.
Assisting our Finance team in their efforts to reduce the number of outstanding invoices held by customers and waiting for discrepancy resolution.
Utilising the Crane Business System to continuously improve processes and efficiency.
Using the defined channels ensuring that any leads on new projects or customer requirements are raised at the appropriate level or actioned as appropriate.
Completing ad hoc tasks and providing administrative support as required.

The successful candidate will have a minimum of 2 years in a telephone-based customer service role, ideally with a technical product and be able to work using their own initiative with excellent time management and prioritisation skills. You must possess a high level of drive combined with a passion for delivering excellent customer service and have experience of working in a very busy fast paced work environment.

ABOUT US

Crane Building Services and Utilities (BS&U) is part of the Fluid Handling Division of Crane Co. founded in 1855, which is a global, multi-industry, New York Stock Exchange quoted company. We design, manufacture, package and market engineered flow control solutions for the HVAC and Utility sectors, with strong sales into key growth export markets.

The name Crane speaks of who we are, what we stand for and how our customers perceive us: A company with history and tradition, but also a company that is innovative, quality minded and one which acts with integrity and still holds to the resolution of its founder.

Crane Co. was founded on 4th July 1855 by Richard Teller Crane who made the following resolution:

"I am resolved to conduct my business in the strictest honesty and fairness; to avoid all deception and trickery; to deal fairly with both customers and competitors; to be liberal and just towards employees; and to put my whole mind upon the business."

The essence of this resolution is the business policy of Crane Co. today.

We believe that embracing inclusion and diversity is key to our success and as such we are seeking applications from candidates who will contribute their different backgrounds, cultures and experiences to our business.

#BSU

#LI-MW1

Apply Now

Refine Your Search

support planner jobs in ipswich, sfk

Customer Service Administrator

Lead P6 Planner

Planner

Planning Officer

Production Planner

Senior Planning Officer

Risk Analyst

Senior Wealth Planner - Wealth Management

Transport Operations Support Coordinator

Transport Planner

IFA Administrator

Production Planner I

Assistant Project Manager- Civils

Planner

HR Officer

Installation Planner

Customer Service Manager (Haulage / Logistics)

Operations Administrator

Transport Planning Manager

UK Transport (Container/Curtainside) Junior

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