Technical support Work, Jobs in Ipswich (with Salaries)

Business Systems Administrator
Group Retreats —Ipswich
- From £25,000 a year
- Part-time
- Microsoft Excel
- Microsoft Office
- Travel
- Free parking
- Employee discount
Quick apply
12d
ICT Service Desk Analyst
BUUK Infrastructure —Bury St. Edmunds
- From £31,519 a year
- Hybrid work
- Computer networking
- IT
12d
Facilities Helpdesk Operative
Sec2 Security Limited —Bury St. Edmunds
- From £26,624 a year
- Full-time
- CRM software
- Microsoft Outlook
- Windows
- Health & wellbeing programme
Quick apply
Technical Helpdesk Engineer
MSX International —Colchester
- Full-time
- Remote
- Customer service
- Computer literacy
- Project management
- Annual leave
- Employee discount
Quick apply
IT Infrastructure Security Specialist
Woods Air Movement —Colchester
- Hybrid work
- Azure
- English
- Analysis skills
- Employee assistance programme
- Sick pay
Senior Systems Administrator
BUUK Infrastructure —Bury St. Edmunds
- Hybrid work
- Azure
- No degree
- Computer networking
Digital Friend Volunteer
Age Well East – Colchester —Clacton-on-Sea
Quick apply

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ICT Service Desk Analyst
BUUK Infrastructure —Bury St. Edmunds
Maintaining a rapport with customers by understanding their role within the organisation. Providing excellent customer service via the telephone, email and the…
From £31,519 a year
12d

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Business Systems Administrator

Group Retreats
Ipswich

Quick apply

Job details

Part-time | Fixed term contract
From £25,000 a year
12 days ago

Benefits

Free parking
Casual dress
Company events
Employee discount
On-site parking

Qualifications

Power BI
Driving Licence
Microsoft Excel
Microsoft Office
Human resources
SharePoint
Software development
Communication skills
SDLC

Full job description

About Group Retreats

Group Retreats is a growing hospitality business specialising in exclusive hire holiday properties across the UK. We care about the detail, in the properties we run and in how we run them behind the scenes. As we grow, the systems and administration that hold everything together matter more than ever, and that is where this role comes in.

The Role

This is a genuine hybrid, roughly half administration and half technical. Based in our Support Office in Ipswich and reporting to the Office Supervisor, you will keep our day-to-day operations running smoothly while helping us get more from the systems we rely on. One day you might be tidying data and supporting the booking team, the next you might be helping roll out a system change across multiple sites. It will suit someone organised and capable who enjoys variety and is as comfortable in a spreadsheet as they are supporting colleagues with a new tool.

What You Will Do

Provide day-to-day administrative support across the Support Office.
Act as a first point of contact for our core business systems, supporting users across multiple properties.
Maintain accurate data across our platforms, with strong attention to detail and data hygiene.
Support system changes, onboarding and process improvements, working alongside our contracted IT support, development and implementation partners.
Build and maintain reports and spreadsheets to support the wider team.
Help document processes and produce clear guidance for colleagues.
Travel occasionally to our sites where needed.

Essential

Experience with a Property Management System (PMS).
Experience with a CRM.
High proficiency across Microsoft Office, particularly Excel.
Experience supporting more than one site or location.
A full UK driving licence.
Awareness of data protection and GDPR, with the discretion to handle sensitive information.
Strong written communication, comfortable documenting processes clearly.

Desirable

Familiarity with systems such as HubSpot, Hostaway, Lighthouse, Guestline, Mews, Little Hotelier or BrightHR.
Hospitality experience.
Software implementation experience.
An understanding of the software development lifecycle (SDLC).
HR administration and data experience.
Familiarity with the Microsoft Power Platform (Power Automate, Power BI, SharePoint).
Experience supporting user training and system adoption.

About You

Organised, detail-oriented and adaptable, you enjoy moving between hands-on admin and more technical problem-solving. You work well within a small, close team and can be trusted with confidential information.

The Details

Six-month fixed-term contract, with potential to extend.
Three days per week, days to be agreed.
Office-based in Ipswich, with some travel to our properties.
From £25,000 per annum (full-time equivalent), pro-rata, depending on experience, plus eligibility for our company bonus scheme.
Immediate start available, ideally from August.

Keen to learn more about us?

groupretreats.co.uk

Pay: From £25,000.00 per year

Benefits:

Casual dress
Company events
Employee discount
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

technical support jobs in ipswich

Business Systems Administrator

ICT Service Desk Analyst

Facilities Helpdesk Operative

Technical Helpdesk Engineer

IT Infrastructure Security Specialist

Senior Systems Administrator

Digital Friend Volunteer

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