Customer experience leader Work, Jobs in Irlam, Gtm (with Salaries)

Head Reception Manager
Mere Court Hotel —Knutsford
- Full-time
- Hotel
- Supervising experience
- Human resources
- Free parking
Quick apply
Customer Contact Centre Advisor
Independent Office for Police Conduct —Sale
- £28,665 a year
- Hybrid work
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Central Services Team Leader
Colby River —Altrincham
- £32,500 a year
- Microsoft Word
- Microsoft Outlook
- Team management
- Annual leave
- Work from home
Quick apply
11d
Project Sales Coordinator (Full-time)
Kooltech Limited —Manchester
- £30,000 - £34,000 a year
- Full-time
- Writing skills
- ERP systems
- English
- Free parking
- Employee discount
Quick apply
4d
Operations Manager
Quarrybank Group —Cheadle
- £40,000 - £45,000 a year
- Full-time
- CRM software
- Business development
- Continuous improvement
Quick apply
12d
Assistant to the Head of Group Operations
Jetchem Systems Limited —Ramsbottom
- Full-time
- Microsoft Office
- Administrative experience
- Continuous improvement
- Sick pay
Quick apply
Part Time Branch Assistant
Booker Group —Eccles
- Part-time
- Customer service
- Employee assistance programme
- Employee discount
Quick apply
5d
Assistant Store Manager
Lovisa —Manchester
- £26,728 a year
- Retail management
- Leadership
- Employee discount
- Referral programme
Quick apply
Junior Account Manager
LOGISTIS LIMITED —Manchester
- £26,000 - £28,000 a year
- Part-time
- Marketing
- In-person
- Business
- Referral programme
Quick apply
13d
Fundraiser £13 Per Hour
E&E Inc Limited —Manchester
- From £13 an hour
- Part-time
- CRM software
- Customer service
- No experience needed
- Annual leave
- Referral programme
Quick apply
4d
Brand Ambassador
ABOS Promotions Ltd —Manchester
- £350 - £650 a week
- Full-time
- Bilingual
- Customer service
- In-person
- Referral programme
Quick apply
Customer Experience Director
Stellify —Manchester
- £110,000 a year
- Full-time
- Team management
Quick apply
Junior Sales Assistant
JUST R GLOBAL LIMITED —Manchester
- £450 - £500 a week
- Full-time
- Customer service
- No experience needed
- English
- Flexitime
- Employee discount
Quick apply
13d
Aftersales Team Leader
Ormazabal UK —St Helens
- £37,000 - £42,000 a year
- Full-time
- CRM software
- Supervising experience
- Team management
- Free parking
- Health & wellbeing programme
Quick apply
13d
Helpdesk Operator
Sodexo —Salford
- £12.71 an hour
- Microsoft Word
- Computer literacy
- Continuous improvement
Quick apply
10d
Catering Assistant
CH&CO —Manchester
- £12.71 an hour
- Full-time
- Customer service
- Food service experience
- Cash handling
- Employee assistance programme
- Employee discount
Warehouse Operative
Clothes2Order —Trafford
- £13.17 an hour
- Overtime
- No experience needed
- English
- Forklift
- Free parking
- Annual leave
Quick apply
Store Supervisor (Trafford Centre, Manchester)
Lounge —Manchester
- Weekend availability
- Customer service
- Continuous improvement
- Travel
2d
eCommerce Customer Service Administrator
Scope —Salford
- £13.45 an hour
- Full-time
- Annual leave
- Employee discount
10d
Student Advice Assistant
Manchester Metropolitan University —Manchester
- £26,093 - £27,319 a year
- Full-time
- Hybrid work
- University
- Organisational skills
- Communication skills
- Life insurance
2d

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customer experience leader jobs near irlam, gtm

Head Reception Manager

Mere Court Hotel -
Knutsford

Quick apply

Job details

Full-time

Benefits

Free parking
On-site parking

Qualifications

Guest check-in and check-out
Front of house supervision
Hotel and accommodations experience
Multilingual
Complaint handling
Supervising experience
Hotel guest services experience
Human resources
Front desk
Training & development
Leadership
Team motivation leadership
Communication skills
Hotel front office operations
Hospitality management
Rota coordination

Full job description

Overview

We are seeking a dynamic and experienced Head Reception Manager to lead our front desk operations with enthusiasm and professionalism. In this pivotal role, you will oversee the entire guest reception process, ensuring a seamless, welcoming experience for all visitors and team members. Your leadership will set the tone for exceptional guest services, foster a positive environment, and uphold the highest standards of hospitality. This is an exciting opportunity for a motivated leader with a passion for hospitality, multilingual communication skills, and proven supervisory experience to make a lasting impact.

Duties

Lead and supervise the reception team to deliver outstanding guest services consistently
Oversee daily front desk operations, including check-in/check-out procedures and guest inquiries
Develop and implement training programs to enhance team performance and service quality
Manage multilingual communication to accommodate diverse guests and ensure clear understanding
Coordinate with human resources to handle staffing schedules, performance evaluations, and staff development
Handle guest complaints or special requests promptly and professionally to ensure satisfaction
Maintain accurate records of guest interactions, reservations, and feedback to improve service delivery
Foster a welcoming atmosphere that reflects the organization’s commitment to hospitality excellence

Qualifications

Proven supervising experience in a hospitality or hotel environment with leadership responsibilities
Strong background in guest services, hospitality management, or related fields
Multilingual or bilingual proficiency to effectively communicate with diverse guests and staff
Experience in human resources functions such as staff training, scheduling, and performance management
Demonstrated leadership skills with the ability to motivate and inspire teams
Excellent communication skills with a positive, energetic approach to guest interactions
Knowledge of hotel operations systems and customer service best practices

Join us in creating memorable experiences by leading our reception team with energy and dedication! We value passionate professionals who thrive on delivering exceptional service while fostering a vibrant, inclusive environment. This paid position offers an engaging opportunity to develop your leadership skills within a thriving hospitality setting.

Benefits:

Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

customer experience leader jobs in irlam, gtm

Head Reception Manager

Customer Contact Centre Advisor

Central Services Team Leader

Project Sales Coordinator (Full-time)

Operations Manager

Assistant to the Head of Group Operations

Part Time Branch Assistant

Assistant Store Manager

Junior Account Manager

Fundraiser £13 Per Hour

Brand Ambassador

Customer Experience Director

Junior Sales Assistant

Aftersales Team Leader

Helpdesk Operator

Catering Assistant

Warehouse Operative

Store Supervisor (Trafford Centre, Manchester)

eCommerce Customer Service Administrator

Student Advice Assistant

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