Customer experience manager Work, Jobs in Irthlingborough, Nth (with Salaries)

Senior Project Manager
FCDO Services —Hanslope
- £58,209 - £66,877 a year
- Full-time
- Project management
- Presentation skills
- Agile
- Annual leave
1h
Trainee Manager
WILLOW COMMUNICATIONS —Milton Keynes
- £27,000 - £29,000 a year
- Full-time
- Hospitality
- Customer service
- In-person
- Free parking
Quick apply
1h
Consumer PR Manager
Dominos —Northampton
- Full-time
- Analysis skills
Duty Operations Manager
Edu-Lettings UK Ltd —Kettering
- £27,000 - £29,000 a year
- Weekend availability
- Hospitality
- Management
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
Account Manager and Onboarding Specialist
BCA —Corby
- £30,000 a year
- Monday to Friday
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Trainee Account Manager
Moorgate Finance Ltd —Towcester
- £27,500 - £35,000 a year
- Full-time
- Microsoft Powerpoint
- Sales
- Salesforce
- Free parking
- Gym membership
Quick apply
9d
Amazon Client Account Manager (Amazon Experience Essential)
Unified Retail Services Ltd —Huntingdon
- £30,000 - £35,000 a year
- Full-time
- Computer literacy
- In-person
- Communication skills
- Free parking
- Flexible schedule
Quick apply
3d
Customer Operations Specialist
Frimpeks Ltd —Market Harborough
- £27,000 - £31,000 a year
- Full-time
- Sales
- ERP systems
- In-person
- Free parking
- Annual leave
Quick apply
Partnership Manager
Citrus Group —Wellingborough
- £32,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Employee assistance programme
Quick apply
2h
HR & Administration Support Officer
The Heavenly Bake Company Ltd —Wellingborough
- £32,000 - £35,000 a year
- Full-time
- Management
- Customer service
- Microsoft Office
- Employee assistance programme
Quick apply
2d
Site Manager
Augean —Kings Cliffe
- £70,000 - £75,000 a year
- Full-time
- Civil engineering
- Management
- Project management
- Health & wellbeing programme
- Life insurance
Quick apply
10d
Site Hygiene Manager
INDUSTRIAL SITE MAINTENANCE LTD —Wellingborough
- £30,000 a year
- Weekend availability
- Management
- Customer service
- Team management
- Free parking
- Referral programme
Quick apply
Management Partners (Live on)
Rockstone pub co. —Milton Keynes
- £40,000 - £60,000 a year
- Full-time
- Hospitality
- Management
- Customer service
Quick apply
2d
Customer Success Account Manager
Return on Investment Ltd —Milton Keynes
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- Salesforce
- Analysis skills
- Communication skills
- Annual leave
- Gym membership
Quick apply
14d
Crime and Fraud Manager
DPD Group UK —Milton Keynes
- £56,500 a year
- Full-time
- Travel
- Communication skills
- Free parking
Quick apply
3d
Customer Insight, Voice and Influence Manager
Amplius —Rushden
- £53,200 a year
- Full-time
- Hybrid work
- Analysis skills
- Travel
- Communication skills
3d
Parts Advisor | Competitive Pay & Bonuses
Motor Parts Direct —Kettering
- Full-time
- Sales
- Customer service
- In-person
- Employee discount
Quick apply
Account Manager – (British Artisan Cheese)
CHEESE-PLUS —Cambridge
- £26,436.80 - £28,000.00 a year
- Full-time
- CRM software
- Hospitality
- Sales
- Free parking
- Store discount
Quick apply
1d
Site Operations Manager
Precise Component Manufacture Ltd —Potton
- £46,000 - £49,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Project management
- Health & wellbeing programme
- Sick pay
Quick apply
Customer Account Manager
PremCom UK Ltd —Peterborough
- £30,000 - £40,000 a year
- Full-time
- Management
- Customer service
- Computer literacy
- Free parking
Quick apply
1h

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customer experience manager jobs near irthlingborough, nth

Senior Project Manager

FCDO Services -
Hanslope

Apply Now

Job details

Permanent | Full-time
£58,209 - £66,877 a year
1 hour ago

Benefits

On-site gym
Annual leave
Company pension
Shuttle service provided

Qualifications

Project management
Presentation skills
Agile
Microsoft Project
Communication skills
PRINCE2 Certification

Full job description

Details

Reference number

469489

Salary

£58,209 - £66,877

Plus location allowance £1750

A Civil Service Pension with an employer contribution of 28.97%

GBP

Job grade

Grade 7

Contract type

Permanent

Business area

FCDO Services - Technology and Operations

Type of role

Digital
Information Technology
Project Delivery

Working pattern

Full-time

Number of jobs available

Location
About the job
Benefits
Things you need to know
Apply and further information

Location

Hanslope, South East England, MK19 7BH

About the job

Job summary

At FCDO Services we protect the UKs interests at home and overseas. We design and construct secure government buildings and courier diplomatic packages worldwide, safeguard government tech and a whole lot more. Our work is as varied and vital as it gets, but we never lose sight of our people. Their skills, aspirations and growth mean as much as the global mission were on. In our world, it all matters.

Job description

Our Digital and Data technology team are at the forefront of digital innovation. They provide best in-class solutions for our clients, helping to shape and support a data driven future for UK government. Whether its creating bespoke, secure software, offering programme and application support or moving an entire embassys servers to a Cloud platform. No matter the task, they are on hand to support. Now, youve got the opportunity to join them.

Providing innovation to government partners

Delivering best-in-class solutions

Working at the cutting-edge of technology

It all matters

Manage and deliver a wide range of vital government security projects

When you join us in this significant senior role youll take personal ownership of the delivery of a range of exciting digital, data and technology projects that underpin secure government operations. Working with colleagues in the FCDO, National Security and Defence, youll be responsible for writing business cases, translating requirements and realising benefits while keeping a close eye on costs, quality and time constraints. Well also expect you to identify opportunities to develop new and repeat business while embedding rigorous project risk and change management processes.

Ready to build and maintain strong relationships with other senior leaders, technical teams, government partners and other important stakeholders, youll be committed to ensuring compliance with our Programme Operating Framework, and make a major contribution to business cases, assurance reviews and reporting. Additional tasks will include championing user needs, accessibility and service design principles throughout the lifecycle of each project, leading the preparation for GDS assessments on internal governance boards, and collaborating with researchers, designers and technical architects to ensure services are secure, scalable and effective.

Use all your project management skills as you help to defend the nations interests

To be a success in this vital role youll be a natural leader, motivating communicator and inspirational team player, with plenty of experience of working at pace in a matrix organisation of similar complexity to ours. Capable of managing and appraising the performance of project management team members, and creating a positive working environment that encourages the reduction of delivery costs, you should possess the skills to manage large budgets and risks. Its also important that you have a strong understanding of Government functional standards relating to project delivery, Secure by Design principles and Agile delivery methodologies.

When it comes to qualifications well look for APM PMQ, PRINCE2, Agile Project Management or equivalent certification, and familiarity with project tools such as MS Project. Experience of working in FCDO Services or a similar secure government organisation would be desirable, as would hands-on knowledge of resource management, development and allocation processes. In addition, it would be an advantage if you have an understanding of our organisations financial and commercial processes, and experience of delivering digital or technical projects in secure or government environments.

Discover the support you need to grow your career further

But were always looking to improve just like you. Thats why when you join us, expect to receive a competitive salary, generous holiday entitlement and a Civil Service Pension. Along with this, youll also have access to training and other development opportunities to help grow your career with us. Our offices have an on-site gym, nursery, café, and restaurant, and we offer interest-free loans on season tickets and bikes to help you get there. It's a great set of benefits made to support all you do, and all you need.

Want to see your future teams work in action? Step into our Virtual Embassy and select a guide to take you round to see how we deliver for government customers and how you could help. Explore the embassy now at virtual-embassy.fcdoservicescareers.co.uk

Every single colleague must be security cleared before joining us. If youre successful in your application, well ask you to undergo our vetting process to achieve Security Check (SC) clearance. You can find out more about vetting at fcdoservicescareers.co.uk/how-to-apply/

To find out more about our benefits and our organisation, please visit fcdoservicescareers.co.uk

It takes a diverse team to protect a diverse world

The vital work we do takes an incredible community of colleagues, with different skills, backgrounds, cultures and identities. We support every individual, so that you always know youre welcome and valued. Its what makes us a Disability Confident employer. And why were recognised as a Carer Confident workplace. And its how you know youre joining an inspiring, inclusive organisation.

Person specification

We are looking for people with:

APM PMQ, PRINCE2, Agile Project Management, or equivalent certification. .
Strong understanding of Government Functional Standards in project delivery; Secure by Design principles and agile delivery methodologies.
Proven ability to manage large budgets, risks, and multi-disciplinary teams.
Excellent communication and stakeholder management skills, including experience working with senior leadership.
Familiarity with project tools such as MS Project or equivalent

Qualifications

APM PMQ, PRINCE2, Agile Project Management, or equivalent certification.

Behaviours

We'll assess you against these behaviours during the selection process:

Managing a Quality Service
Making Effective Decisions

Technical skills

We'll assess you against these technical skills during the selection process:

Commercial Awareness
APM PMQ, PRINCE2, Agile Project Management, or equivalent certification.
Proven ability to manage large budgets, risks, and multi-disciplinary teams.
Excellent communication and stakeholder management skills, including experience working with senior leadership
Familiarity with project tools such as MS Project or equivalent

We only ask for evidence of these technical skills on your application form:

APM PMQ, PRINCE2, Agile Project Management, or equivalent certification.
Proven ability to manage large budgets, risks, and multi-disciplinary teams.
Excellent communication and stakeholder management skills, including experience working with senior leadership
Familiarity with project tools such as MS Project or equivalent

Benefits

Alongside your salary of £58,209, FCDO Services contributes £16,863 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides .

Learning and development tailored to your role.
Annual leave starting at 25 days.
A culture encouraging inclusion and diversity.
A Civil Service pension.
Free shuttle bus available between central Milton Keynes and Hanslope Park
9 days per annum public and privilege days

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles , and will assess your Behaviours, Experience and Technical skills.

To apply for this role, you will be asked to provide your CV, a personal statement, and provide answers to some job specific questions.

Your CV and personal statement will not form part of the assessment they will provide an insight into your work history and experience.

Your CV should include:

no personal identifying details
career history with key responsibilities
skills and experience
achievements
qualifications

Your personal statement should outline your interest in the role.

Candidates will only be sifted on answers provided to the job specific questions which are outlined in the application form.

Those that are successful will be invited to a MS Teams interview.

At the interview you will be asked a blend of questions on technical skills and behaviours.

Candidates who are judged to be close to meeting the criteria may be considered for other positions in FCDO Services which may be at a lower grade, but have a potential skills match.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is developed vetting .

See our vetting charter .

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Medical

Successful candidates will be expected to have a medical.

Nationality requirements

Open to UK nationals only.

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy .

Apply and further information

This vacancy is part of the Great Place to Work for Veterans initiative.

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

Name : FCDO Services Recruitment Team
Email : [email protected]

Recruitment team

Email : [email protected]

Apply Now

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Details

Reference number

Salary

Job grade

Contract type

Business area

Type of role

Working pattern

Number of jobs available

Contents

Location

About the job

Job summary

Job description

Person specification

Qualifications

Behaviours

Technical skills

Benefits

Things you need to know

Artificial intelligence

Selection process details

Security

Medical

Nationality requirements

Working for the Civil Service

Diversity and Inclusion

Apply and further information

Contact point for applicants

Job contact :

Recruitment team