Senior customer support representative Work, Jobs in Irvine, Nay (with Salaries)

Product Support Senior Specialist
Jaguar Land Rover —Irvine
- £95,000 - £119,000 a year
- Presentation skills
- Bachelor's degree
- No degree
- Annual leave
1d
Spares Sourcing Manager
Hewlett Packard Enterprise —Erskine
- £92,600 - £213,500 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- English
Applicant Contact Team Leader
Ministry of Justice —Glasgow
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Leadership
- Communication skills
- Annual leave
- Employee discount
6d
Compliance Investigator
OFGEM —Glasgow
- £35,232 - £48,561 a year
- Full-time
- Hybrid work
- Presentation skills
- Continuous improvement
- Annual leave
- Flexible schedule
2d
Senior Relationship Manager, Business Development, Agriculture Sector
National Westminster Bank PLC —Glasgow
- £50,480 - £75,720 a year
- Full-time
- Hybrid work
- Communication skills
- Banking
- Annual leave
Applicant Contact Advisor (Fixed Term Appointment)
Ministry of Justice —Glasgow
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- Administrative experience
- Presentation skills
- Communication skills
- Annual leave
- Employee discount
12d
Treasury Operations Analyst
Nucleus Financial —Glasgow
- £30,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
Quick apply
3d
Field Sales Representative
Octopus Energy Group —Glasgow
- £25,300 a year
- Weekend availability
- Sales
- Customer service
- In-person
- Referral programme
Quick apply
Centre Manager
St Andrew’s College Language Schools —Glasgow
- £18.00 - £887.39 a week
- Weekend availability
- Management
- English
- School
- Annual leave
Treasury Operations Analyst
Nucleus Financial Group —Glasgow
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
3d
Senior Consultant - ServiceNow HRSD (SC Cleared)
Capgemini —Glasgow
- Hybrid work
- PMP
- Sales
- Analysis skills
Managing Consultant / Senior Manager - ServiceNow HRSD (SC Cleared)
Capgemini —Glasgow
- Hybrid work
- Human resources
- AI
Senior Sales Engineer
Spire Global —Glasgow
- Hybrid work
- Microsoft Excel
- Sales
- Engineering
- Employee stock purchase plan
- Annual leave
Consultant - ServiceNow HRSD
Capgemini —Glasgow
- Hybrid work
- Business development
- Bachelor's degree
- Human resources
Regional Engineering Supervisor - BBC
Emcor —Glasgow
- £46,000 a year
- Overtime
- Customer service
- Engineering
- Team management
- Employee assistance programme
- Referral programme
Quick apply
Senior Systems Engineer
Spire Global —Glasgow
- Hybrid work
- Computer Science
- Engineering
- Bachelor's degree
- Employee stock purchase plan
- Annual leave
Product Assurance Engineer
Spire Global —Glasgow
- Hybrid work
- Communication skills
- Employee stock purchase plan
- Annual leave
ServiceNow HRSD Business Analyst (Consultant)
Capgemini —Glasgow
- Hybrid work
- PMP
- Human resources
- Agile
2d
Fabrication & Weld Supervisor
Celeros Flow Technology —Glasgow
- Management
- Supervising experience
- Human resources
- Employee assistance programme
13d
Senior Substation Primary (HV Plant) Design Engineer
AtkinsRéalis —Glasgow
- Full-time
- Hybrid work
- Engineering
- Business development
- Bachelor's degree

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Product Support Senior Specialist

Jaguar Land Rover -
Irvine

Apply Now

Job details

£95,000 - £119,000 a year
1 day ago

Benefits

Annual leave

Qualifications

Presentation skills
Bachelor's degree
Automotive diagnostics

Full job description

POSITION: Product Support Senior Specialist

RECRUITMENT SALARY RANGE: $95,000 - $119,000*

LOCATION: Field based role - Irvine/Los Angeles Metro Area -Travel 80% in region

REPORTS TO: Product Support Manager

At JLR, we are passionate about our people. They are at the heart of our business. We are committed to fostering a diverse, inclusive culture that is representative of our global customers and the society in which we live; a culture in which every one of our employees can bring their authentic self to work and reach their full potential.

Reporting to the Product Investigation Manager, you will be responsible for supporting all potential technical litigation activities. This includes retailer counseling on the lemon law, assisting Consumer Affairs and the CRC with potential lemon law issues, and assisting and supporting the Legal Department in technical litigation.

WHAT TO EXPECT:

In this role, no two tasks are the same. With lots of projects and relationships to build with people across the business and beyond, it’s a challenge that will help your career grow within an iconic organization. Here’s what to expect:

Provide technical assistance in determining whether a vehicle has a defect that qualifies for a repurchase under the lemon law
Assist and support all aspects of the Dealer Facilitated Trade process including assisting with the required DFT paperwork and retailer inquiries
Assist and support Consumer Affairs and the CRC with potential lemon law claims and vehicle repurchase requests
Identify retailer process deficiencies
Assist and support the Legal Department in all aspects of technical litigation
Serve as JLRNA’s person most knowledgeable witness at deposition on vehicle technical issues and pre-litigation processes
Attend mediations, arbitrations, and settlement conferences
Interface, coordinate, and work closely with outside counsel
Provide an initial technical review of litigation
Serve as a JLRNA trial witness
Represent JLRNA in Small Claims Court
Perform additional responsibilities as required

WHAT YOU WILL NEED:

Along with your ambition to achieve the exceptional, there are several skills that you’ll need to have to help you succeed here, including:

Bachelor’s Degree in a related discipline or equivalent work experience
7+ years automotive experience
Advanced knowledge of vehicle diagnostics
Ability to gather, understand, and review DTCs, fault codes, and session files
ASE Certification preferred, but not required
Excellent interpersonal and presentation skills are essential
Must be comfortable presenting to retailers, lawyers, judges, and juries
Must have strong business acumen, and the ability to work with people at varying levels within the organization
Familiar with the retailer warranty and service environment
Ability to prioritize tasks in a high volume work environment with various demands
Ability to function and perform in a fast paced environment

SO WHY US?

As a people-first company, working at JLR means opportunity, teamwork, and growth. That’s why working here is so much more than a job.
Be part of an international, inclusive, and open-minded company
Global Bonus Program based on company performance
You are never just a number. We take pride in taking care of our employees doing everything we can to make sure that our teammates thrive both in and out of the office.
Our employees receive a generous time off policy
Job Assigned Vehicle
Employees also receive generous health care and retirement plans
Maternity/Paternity Leave
And more!

Base pay offered may vary depending on multiple individualized components, including location, skills, experience, and market factors. The total compensation package for this position may also include other elements, including a target bonus in addition to a full range of medical/health, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick/personal, and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employees will be in an “at-will position”.

Thank you for your interest in working for us, we love it here and think you will too!

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

JLR North America, LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, compensation, and training.

#WEAREJLR

Apply Now

Refine Your Search

senior customer support representative jobs in irvine, nay

Product Support Senior Specialist

Spares Sourcing Manager

Applicant Contact Team Leader

Compliance Investigator

Senior Relationship Manager, Business Development, Agriculture Sector

Applicant Contact Advisor (Fixed Term Appointment)

Treasury Operations Analyst

Field Sales Representative

Centre Manager

Treasury Operations Analyst

Senior Consultant - ServiceNow HRSD (SC Cleared)

Managing Consultant / Senior Manager - ServiceNow HRSD (SC Cleared)

Senior Sales Engineer

Consultant - ServiceNow HRSD

Regional Engineering Supervisor - BBC

Senior Systems Engineer

Product Assurance Engineer

ServiceNow HRSD Business Analyst (Consultant)

Fabrication & Weld Supervisor

Senior Substation Primary (HV Plant) Design Engineer

I want to receive the latest job alerts for senior customer support representative in irvine, nay

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