Senior client manager Work, Jobs in Jersey, Jsy (with Salaries)

Manager
Apex Group —St Helier
- Full-time
- IT
- Banking
Senior Client Manager - Private Capital
BNP Paribas —Saint Helier
- Full-time
- Presentation skills
- Communication skills
Assistant Trust Manager
Praxis Group —St Helier
- Management
- Communication skills
- Tax experience
Quick apply
Senior Manager – Client Compliance Services
TMF Group —St Helier
- Full-time
- Financial services
- Communication skills
Manager/Senior Manager - Assurance and Advisory
States of Jersey —Jersey
- Full-time
- English
- Leadership
11d
Senior Manager, Operational Risk Management
Royal Bank of Canada —Saint Helier
- Full-time
- Mentoring
- Financial services
- Leadership
10d
Accounting Manager
TMF Group —St Helier
- Full-time
- Analysis skills
- Accounting
- Organisational skills
11d
EXECUTIVE ASSISTANT - GROUP COMPANY SECRETARY
Laing O'Rourke —St Helier
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Office
Capital Markets & Credit - Senior Client Accountant
TMF Group —St Helier
- Full-time
- Accounting
- Organisational skills
- Communication skills
12d
Senior Trust Officer
Praxis Group —St Helier
- Management
- Leadership
- Tax experience
Quick apply
Senior Project Manager, Transformation Office
Gen II Group Services - Jersey Limited —St Helier
- Hybrid work
- PMP
- Salesforce
- Project management
Senior Associate - Banking & Finance - Jersey
Walkers Global —Jersey
- Communication skills
Senior Administrator - Private Wealth & Family Office
TMF Group —St Helier
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
Associate Director, Accounting
GEN II - Jersey Limited —St Helier
- Hybrid work
- Travel
- Accounting
- IT
Securities Services Student Placement - Jersey
BNP Paribas —Saint Helier
- Full-time
- Internship
Transfer Agency Administrator/Senior Administrator
BNP Paribas —Saint Helier
- Full-time
- Microsoft Word
- Microsoft Excel
- Computer literacy
Senior Officer, Business Risk Management (Fixed Term Contract)
Standard Bank —Saint Helier
- Part-time
- Financial services
M&E Senior Quantity Surveyor
Bouygues Construction —Jersey
- Full-time
- Bachelor's degree
- Contracts
- Annual leave
- Life insurance

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Manager

Apex Group -
St Helier

Apply Now

Job details

Full-time

Qualifications

IT
Banking

Full job description

The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers.

Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion.

That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience.

Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.

For our business, for clients, and for you

Manager/Vice President - Administration

Role Location: Jersey, Channel Islands

Department: Fund Administration

Employment Type: Permanent, Full Time

The Role & Key Responsibilities:

As Team Manager you will be responsible in creating and maintaining a high performing team. You will be expected to build and sustain excellent client relationships and help achieve our mission of delivering excellent client service.

You will ensure the efficiency of the team is maintained and is in line with the Company’s procedures, deal with client requests for assistance and meet the Company’s SLAs. To ensure that new clients and prospects are brought on efficiently and with a good first impression of Apex. An ability to apply the relevant regulations and rules associated with Apex’s business activities and guide junior members of staff accordingly.

Operations

Provide leadership
Take responsibility for the quality of the team’s output
Client service tasks are planned and executed accurately and on time.
Ensure that errors are captured and reviewed for improvement opportunity.
Work with the Finance Team to review the time recording and billing performance of the team.
Measure service performance to support SLA reporting to clients.
Proactively manage the resource plan as needed
Ensure that sufficient resource is available to meet service delivery expectations.
Work with other Team Managers and the Senior Team to achieve all service delivery objectives whether internal or external
Work with the Accounting Team to ensure all client accounting requirements are met satisfactorily
Act as an Authorised Signatory

Development of People

Review, recommend and implement agreed changes to business procedures seeking to confirm best practice across all Manager Groups.
Ensure that all staff has individual development plans, hold regular one to one meetings and that the skill mix within teams is appropriate for the required task load.
To specifically provide the necessary coaching to other Managers to ensure that team deliveries are at the superlative level.
To truly foster the spirit of teamwork and client service excellence across the brief.

Client Relationship Management

Establish and maintain professional day to day relationships with key clients
Maintain fluent revenue recording, invoicing and collection processes
Maintenance of individual client revenue forecasting models
Manage the WIP write off process in conjunction with Finance Department.
Conduct with each client a periodic service review to support the CRM initiative.
Seek and secure follow on revenue opportunities in conjunction with the Senior Team.
To execute the regulatory application process in conjunction with the New Business team
To successfully adopt new funds ensuring flawless set up process.

Skills Required:

Have at least 5 years working within a financial institution, preferably within P.E.
Ability to reflect and review your actions and motivate yourself and your team
Think creatively and deliver pragmatic solutions
Strong IT skills
A confident manner and the ability to use appropriate styles of communication with your clients
An ability to work under pressure
General knowledge of banking/administration systems
Possess personal qualities of integrity, good communication and discretion
Role Model
Target Vocational Qualifications – ICSA certificate or diploma, CSQS, ACCA or equivalent

Disclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.

Apply Now

Refine Your Search

senior client manager jobs in jersey, jsy

Manager

Senior Client Manager - Private Capital

Assistant Trust Manager

Senior Manager – Client Compliance Services

Manager/Senior Manager - Assurance and Advisory

Senior Manager, Operational Risk Management

Accounting Manager

EXECUTIVE ASSISTANT - GROUP COMPANY SECRETARY

Capital Markets & Credit - Senior Client Accountant

Senior Trust Officer

Senior Project Manager, Transformation Office

Senior Associate - Banking & Finance - Jersey

Senior Administrator - Private Wealth & Family Office

Associate Director, Accounting

Securities Services Student Placement - Jersey

Transfer Agency Administrator/Senior Administrator

Senior Officer, Business Risk Management (Fixed Term Contract)

M&E Senior Quantity Surveyor

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