Cluster manager Work, Jobs in Jesmond, Twr (with Salaries)

Cluster General Manager - 4 Month Fixed Term Contract
iQ Student Accomodation —Newcastle upon Tyne
- £40,000 - £45,000 a year
- Full-time
- Hotel
- Driving
- Leadership
- Annual leave
5d
Cluster Operations Manager
Unite Students —Durham
- Hospitality
- Leadership
- Annual leave
- Employee assistance programme
5d
Department Manager
Durham University —Durham
- £47,389 - £56,535 a year
- Full-time
- Doctoral degree
- Administrative experience
- Project management
- Annual leave
- Employee assistance programme
13d
PPC Manager - UK&I
LeoVegas UK —Newcastle upon Tyne
- Full-time
- Hybrid work
- English
- Analysis skills
- Communication skills
- Free parking
- Annual leave
Affiliate Manager - UK&I
LeoVegas UK —Newcastle upon Tyne
- Full-time
- Hybrid work
- English
- Analysis skills
- Communication skills
- Free parking
- Annual leave
Programmatic Manager - UK&I
LeoVegas UK —Newcastle upon Tyne
- Full-time
- Hybrid work
- English
- Analysis skills
- Communication skills
- Free parking
- Annual leave
Head of Performance and Quality, North East Probation Region
HM Prison & Probation Service —Ashington
- £64,983 - £72,610 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee discount
12d
Performance and Quality Officer - Permanent
HM Prison & Probation Service —Ashington
- £30,001 - £50,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee discount
10d
Managing Associate - Commercial
Womble Bond Dickinson (UK) LLP —Newcastle upon Tyne
- Hybrid work
- Contracts
- Leadership
- Communication skills
Assistant Operations Manager
Unite Students —Durham
- £34,500 a year
- Hospitality
- Customer service
- Supervising experience
- Annual leave
- Employee assistance programme
5d
Scheme Manager - Adult Supported Living
Swanton Care and Community —Bishop Auckland
- £33,000 a year
- Weekend availability
- Travel
- Care plans
- Communication skills
- Employee assistance programme
- Employee discount
5d
Senior Data Scientist
Department for Environment, Food and Rural Affairs —Newcastle upon Tyne
- £42,665 - £50,495 a year
- Part-time
- Azure
- Windows
- Presentation skills
- Annual leave
- Sick pay
5d
Research Assistant - Computer Vision and Machine Learning (Visual-AI)
Durham University —Durham
- £31,236 - £37,694 a year
- Full-time
- Doctoral degree
- Computer Science
- Engineering
- Annual leave
- Employee assistance programme
12d

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Cluster General Manager - 4 Month Fixed Term Contract

iQ Student Accomodation -
Newcastle upon Tyne

Apply Now

Job details

Full-time
£40,000 - £45,000 a year
5 days ago

Benefits

Cycle to work scheme
Annual leave
Company pension
Discounted gym membership

Qualifications

Driving
Leadership

Full job description

Salary

£40,000 - £45,000

Contractual hours

Basis

Full Time

Region

Sites - Scotland & North

Package

25 days annual leave (plus bank holidays) Day off on your birthday Discretionary bonus scheme Pension – matched up to 8% Life Assurance Season ticket loans Cycle to work scheme Gym discounts Discounts & Offers

Job category/type

Operations

Date posted

01/07/2026

Job reference

R00650

Cluster General Manager

This is a 4 month fixed term contract

Doing the right thing, even when nobody’s watching? It’s an iQ thing.

iQ is one of the UK's biggest providers of student accommodation, committed to giving over 37,000 students in 86 sites across 29 UK cities their ‘Best Year Yet’. Our site teams are made up of supportive, driven, hands‑on people who love providing our residents with a home from home.

Think that sounds like you? Here’s a bit about the role…

About the role

As a General Manager (GM), you take the lead of our busy buildings. You’re responsible for making sure everything runs smoothly day to day while creating a safe, welcoming environment for residents and a positive, high‑performing environment for the team.

You balance operational excellence with commercial performance, keeping the building safe and compliant, shaping the resident experience, and driving results through strong decision‑making. With the site balanced scorecard as your guide, you spot opportunities, remove barriers, and drive continual improvement, all while pushing your site towards being fully leased and achieving a ‘Full House’.

You’re comfortable switching between big‑picture planning and hands‑on support, doing whatever’s needed to keep things running like clockwork. You won’t be doing it alone, we’ll give you the tools, training and support you need to grow, so you can be the best you can be here at iQ. No two days are ever the same and that’s all part of the excitement!

What you’ll be doing

Managing budgets, reviewing financial processes and collaborating with Credit Control

Monitoring performance, analysing market trends and maintaining university partner relationships
Driving NPS, Google reviews and converting opportunities

Recruiting, onboarding, developing and coaching the team to ensure they are fully equipped to deliver the best customer service across hours of operation

Running regular check‑ins, performance reviews, and coaching sessions with the team
Taking ownership of all health & safety responsibilities and coordinating audits, inspections, compliance actions, risk assessments, and incident reporting

Reviewing feedback, resolving complaints and being the main point of escalation resolution at site
Always looking for opportunities to improve the site operation and challenging the status quo
Liaising with contractors and support teams ensuring a #NoCompromise approach is adopted
Owning the site balanced scorecard, tracking KPIs, monitoring satisfaction scores and driving improvements

What makes a great iQer

First and foremost, we're looking for an enthusiastic leader who thrives in a get-stuff-done kind of environment. You won't mind rolling your sleeves up, leading a team and be a great communicator.

You'll have some team / building management experience, but that could be in a hotel, gym or restaurant for example, however, we're much more interested in your people skills, personality and drive to succeed.

Working hours

Our residents come first, so rotas are designed around their needs.
You’ll work opposite shifts to the Assistant Manager. You’re responsible for building the rota for the full team and publishing it at least six weeks in advance.
Shifts may vary across a six‑week pattern, and you’ll work within our site hours of 8am–8pm, Monday to Friday, with occasional weekend work agreed in advance for busy periods or open days.

What you'll get

In exchange, you'll receive great benefits, and the opportunity to work as part of a supportive team in a business that's definitely going places.

Working at iQ is so much more than a job, it's the chance to carve out your future and build a career in a truly diverse environment.

Want to know what it’s really like to work at iQ? Check us out on Glassdoor and hear directly from our people.

Ready to feel like you've got the best job ever? Apply today!

Apply Now

Refine Your Search

cluster manager jobs in jesmond, twr

Cluster General Manager - 4 Month Fixed Term Contract

Cluster Operations Manager

Department Manager

PPC Manager - UK&I

Affiliate Manager - UK&I

Programmatic Manager - UK&I

Head of Performance and Quality, North East Probation Region

Performance and Quality Officer - Permanent

Managing Associate - Commercial

Assistant Operations Manager

Scheme Manager - Adult Supported Living

Senior Data Scientist

Research Assistant - Computer Vision and Machine Learning (Visual-AI)

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