Customer service Work, Jobs in Kegworth, Lec (with Salaries)

Senior Customer Service Advisor
Barclays —Nottingham
- £27,700 a year
- Weekend availability
- Banking
- Life insurance
13d
Call Centre Agent
EMCS —Nottingham
- £27,758.64 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- In-person
- Free parking
- Paid training
Quick apply
10d
Sales Consultant
The Regent Health Club & Spa —Long Eaton
- From £26,440 a year
- Weekend availability
- Sales
- Customer service
- In-person
- Gym membership
Quick apply
5d
Receptionist
GEDA Construction —Derby
- Part-time
- Writing skills
- Front desk
- Cleaning
- Health & wellbeing programme
- Life insurance
Quick apply
2d
Travel Sales, Associate - Velocity Black UK (Remote)
Capital One UK —Nottingham
- Weekend availability
- Remote
- Customer service
- Analysis skills
- Communication skills
- Annual leave
- Flexible schedule
Trainee Sales Assistant
MIH Global —Nottingham
- £26,000 - £32,000 a year
- Full-time
- Word processing
- Computer literacy
- No experience needed
Quick apply
HR Shared Services Administrator
CEVALogistics —Ashby-De-La-Zouch
- Full-time
- Hybrid work
- Customer service
- Administrative experience
- Human resources
- Annual leave
- Employee discount
Customer Service Manager
William Davis —Loughborough
- Full-time
- Microsoft Word
- Management
- In-person
- Sick pay
Quick apply
10d
Sales Advisor
PetsCorner —Nottingham
- £10.85 - £12.71 an hour
- Part-time
- Heavy lifting
- Customer service
- Merchandising
- Employee discount
Accreditation Officer (Fixed term maternity cover)
APIL —Nottingham
- £30,500 a year
- Temporary
- Hybrid work
- CRM software
- Customer service
- Databases
- Free parking
- Work from home
Quick apply
Entry Level Account Executive - Loughborough
Flourish —Loughborough
- £35,000 a year
- Full-time
- Hybrid work
- Communication skills
Quick apply
Customer Experience Representative
RevvedUp AI Solutions Ltd —Nottingham
- £25,420.00 - £41,859.14 a year
- Full-time
- Salesforce
- Writing skills
- Data analysis skills
Quick apply
Weekend Administrator/Front Of House
Fortava Healthcare Limited —Nottingham
- £14 an hour
- Part-time
- English
- Microsoft Office
- Administrative experience
Quick apply
Sales Executive
WeBuyAnyCar —Nottingham
- £28,200 - £35,220 a year
- Rotating shift
- Customer service
- IT
- Communication skills
Quick apply
HR Administrator
The Spencer Academies Trust —Nottingham
- £27,709 - £29,541 a year
- Customer service
- Microsoft Office
- Databases
14d
Events Manager
The In-House Agency —Derby
- £35,000 - £40,000 a year
- Weekend availability
- Hybrid work
- Bachelor's degree
- Organisational skills
- Budgeting
Quick apply
Optical Assistant/Receptionist
Clifton Opticians —Nottingham
- From £12.71 an hour
- Overtime
- Computer literacy
- Microsoft Office
- Data entry
- Store discount
- Employee discount
Quick apply
Event Sales Assistant
Elysium Nottingham —Nottingham
- £27,000 - £30,000 a year
- Full-time
- Customer service
- In-person
- Leadership
Quick apply
13d
Outbound Telephone Sales Advisor
Currys —Loughborough
- £26,561.60 a year
- Full-time
- Communication skills
- Employee discount
2d
Customer Service Assistant (Draycott)
Wilsons Pharmacy —Derby
- £12.71 an hour
- Part-time
- Sales
- Computer literacy
- Merchandising
- Free parking
- Employee discount
Quick apply
14d

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Senior Customer Service Advisor

Barclays -
Nottingham

Apply Now

Job details

Permanent
£27,700 a year
13 days ago

Benefits

Company pension
Private medical insurance
Life insurance

Qualifications

Live chat
Stakeholder collaboration
Stakeholder liaison
Process improvement
Risk management
Customer interaction
Banking

Full job description

Date live: 14/08/2026

Business Area: BUK Customer Care UK

Area of Expertise: Banking Operations

Contract: Permanent

Reference Code: JR-0000124700

Join us at Barclays as a Senior Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers with more complex queries or needs, this is your chance to bring your passion for helping people to a role where your empathy, dedication and exceptional customer service can truly shine. You’ll be the friendly face for our Retail Banking customers in branch or at one of our local hubs, offering expertise, guidance and support with every interaction.

As part of our Customer Care team, you’ll work 5 days per week, including some weekends, and start with a competitive salary of £27,700. On top of that, you’ll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we’ll ensure you have everything you need to succeed and grow with us.

At Barclays, we’re not just offering you a role—we’re offering you a career.

Purpose of the role

To provide exceptional customer service while resolving more complex customer needs/requests.

Accountabilities

Provision of customer service through various communication channels including chat, email and phone.
Execution of customer service requirements to resolve more complex, specific customer needs, and give a unique, personalised resolution for each case.
Collaboration with teams across the bank to align and integrate customer care processes.
Identification of areas for improvement to provide recommendations for change in customer care processes and provide feedback and coaching for colleagues on these highlighted areas.
Development and implementation of customer care procedures and controls to mitigate risks and maintain efficient operations.
Resolution of specific customer inquiries and issues related to the bank’s products and service, including account balances, transactions and payments.
Development and execution of reports and presentations on customer care performance and communicate findings to internal senior stakeholders.
Identification of industry trends and developments to implement best practice to improve customer care efficiency and effectiveness.

Analyst Expectations

To meet the needs of stakeholders/ customers through specialist advice and support
Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles.
Likely to have responsibility for specific processes within a team
They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources.
If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team.
Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams.
Check work of colleagues within team to meet internal and stakeholder requirements.
Provide specialist advice and support pertaining to own work area.
Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.
Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams.
Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise.
Make judgements based on practise and previous experience.
Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures.
Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements.
Build relationships with stakeholders/ customers to identify and address their needs.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Apply Now

Refine Your Search

customer service jobs in kegworth, lec

Senior Customer Service Advisor

Call Centre Agent

Sales Consultant

Receptionist

Travel Sales, Associate - Velocity Black UK (Remote)

Trainee Sales Assistant

HR Shared Services Administrator

Customer Service Manager

Sales Advisor

Accreditation Officer (Fixed term maternity cover)

Entry Level Account Executive - Loughborough

Customer Experience Representative

Weekend Administrator/Front Of House

Sales Executive

HR Administrator

Events Manager

Optical Assistant/Receptionist

Event Sales Assistant

Outbound Telephone Sales Advisor

Customer Service Assistant (Draycott)

I want to receive the latest job alerts for customer service in kegworth, lec

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