Client services occupations Work, Jobs in Kelsall, Chs (with Salaries)

Client Manager - Events
Showforce —Liverpool
- £30,000 - £35,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
Quick apply
Customer Service Representative II
Bobrick Washroom Equipment LTD —Deeside
- Human resources
Quick apply
Implementation Advisor
Bank of America —Chester
- Full-time
- Customer service
- Communication skills
Junior Customer Success Manager
Booking Experts —Chester
- Hybrid work
- Hospitality
- Customer service
- Analysis skills
- Annual leave
6d
Client Services Exec (Crime/Family/PC)
Bell Lamb & Joynson Solicitors —Runcorn
- Up to £23,132.20 a year
- Full-time
- Sales
- Customer service
- Microsoft Office
Quick apply
8d
Junior Onboarding & Implementation Specialist
Booking Experts —Chester
- Hybrid work
- Analysis skills
- APIs
- Communication skills
- Annual leave
6d
Client Services Coordinator - Mandarin Speaking
Alfred H Knight Group —Liverpool
- Full-time
- Hybrid work
- Google Suite
- Customer service
- Microsoft Office
- Employee assistance programme
Quick apply
1d
Trust Services Partner
NHSProfessionals —Warrington
- £26,000 a year
- Monday to Friday
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Customer Service Administrator
Clearway Group —Runcorn
- £26,000 a year
- Sales
- Communication skills
Quick apply
Customer Service Advisor
HSS Hire Group —Manchester
- Hybrid work
- Organisational skills
- Communication skills
- Annual leave
- Employee discount
Quick apply
4d
Junior Service Delivery Manager
Ericsson —Chester
- Computer Science
- Engineering
- English
Sales Support Specialist
Hologic —Manchester
- Communication skills
Customer Service Specialist
Zoll Medical Corporation —Runcorn
- Oracle
- Customer service
- English
Senior Customer Service Representative
Bank of America —Chester
- Full-time
- Spanish
- Customer service
- English
- Employee assistance programme
Customer Success Executive
SunbeltRentals —Warrington
- Sales
- Customer service
- Computer literacy
- Employee assistance programme
Quick apply
1d
Account Handler
XPO Logistics —Leigh
- £24,784.50 a year
- Computer literacy
- Employee discount
Quick apply
Service Coordinator (Helpdesk)
ISS Facility Services —Stoke-on-Trent
- Customer service
- Microsoft Office
- Administrative experience
Quick apply
Customer Service Advisor
PayStream Accounting Services —Altrincham
- £30,000 a year
- Full-time
- Hybrid work
- IT
- In-person
- Work from home
Quick apply
12d
Fleet Services Executive
Fleet Operations —Newcastle-under-Lyme
- From £24,784.50 a year
- Part-time
- Microsoft Outlook
- Customer service
- Microsoft Office
- Employee discount
- Life insurance
Quick apply
Customer Service Executive
Stericycle —Sale
- Customer service
- Communication skills
- Life insurance
- Referral programme

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client services occupations jobs near kelsall, chs

Client Manager - Events

Showforce -
Liverpool

Quick apply

Job details

Full-time
£30,000 - £35,000 a year

Benefits

Company events

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Office
Communication skills

Full job description

We’re looking for a Client Manager to join our busy team. You’ll be an excellent communicator, passionate about delivering high standards of customer service and have a real drive to succeed.

Ideally the candidate would have experience working within the Events industry and have an understanding of delivering projects from a staffing supplier perspective

Role:

As a Client Manager, you will be responsible for maintaining and growing client relationships, ensuring the successful delivery of services, and acting as the main point of contact between clients and internal teams. You’ll support the Operations team with the preparation of quotes and management of project schedules.

Reports to:

o Head of UK Operations

Requirements

Responsibilities:

Manage existing client accounts and build long-term, trusted partnerships
Understand client goals and proactively identify opportunities
Manage a large volume of email and phone enquiries daily
Ensure contracts are issued accurately
Maintain contact to ensure repeat business and identify upsell opportunities
Carry out regular site visits to understand your client’s requirements
Arrange and attend meetings to generate new business and manage relationships
Ensure that customers receive the best possible service at all times
Ensure complaints are handled in line with company procedures
Ensuring accreditation for events is complete
Prepare accurate quotes and schedules utilising our bespoke CRM system and excel
Ensure all project information is communicated to all team members
Update client records ensuring current information is available at all times
Demonstrate a strong understanding of the clients’ needs and manage them through to delivery
Obtain client feedback after each event and report to senior management
Attend relevant trade exhibitions, networking events and training
Work closely with the Head of Operations UK to ensure that the links between the Account Management and Scheduling teams are strong, ensuring both client and staff needs are met

Key skills:

Excellent communication skills
Highly organised and able to multi-task
Happy to travel around the UK and worldwide
Ability to adapt quickly to changes
Ability to work flexible hours
Excellent knowledge of MS Office including Word and Excel
Great team player
Ability to identify problems in process and resolve them in a timely manner
Ability to work under pressure

Experience:

Event industry experience is advantageous but not essential

Quick apply

Refine Your Search

client services occupations jobs in kelsall, chs

Client Manager - Events

Customer Service Representative II

Implementation Advisor

Junior Customer Success Manager

Client Services Exec (Crime/Family/PC)

Junior Onboarding & Implementation Specialist

Client Services Coordinator - Mandarin Speaking

Trust Services Partner

Customer Service Administrator

Customer Service Advisor

Junior Service Delivery Manager

Sales Support Specialist

Customer Service Specialist

Senior Customer Service Representative

Customer Success Executive

Account Handler

Service Coordinator (Helpdesk)

Customer Service Advisor

Fleet Services Executive

Customer Service Executive

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