Client services coordinator Work, Jobs in Kelvedon, Ess (with Salaries)

Service Desk Team Leader
Its Lolly —Braintree
- £30,000 - £35,000 a year
- Full-time
- Management
- Computer networking
- Data entry
- Free parking
- Sick pay
Quick apply
Operations Coordinator/ Allocator
ABM UK —Stansted
- £16.65 - £17.30 an hour
- Full-time
- Customer service
- IT
- Communication skills
- Employee discount
Quick apply
Business Development & Sales Coordinator
Mezz Floors UK Limited —Haverhill
- From £30,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- Business development
- Free parking
Quick apply
9d
Human Resources Apprentice
Holmes and Hills LLP —Colchester
- Seasonal
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance programme
- Life insurance
Operations Coordinator
Cox Automotive —Colchester
- £29,648 a year
- Full-time
- Customer service
- Organisational skills
- Time management
- Employee discount
14d
Operations Coordinator - Monitoring
Survey Solutions —Ipswich
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Project management
Quick apply
Centre Coordinator
TCHC Group —Basildon
- £24,999 - £25,000 a year
- Travel
- School
- Annual leave
- Employee assistance programme
Quick apply
Care Coordinator & Quality Support Officer
Access Dignity Care —Walton-on-the-Naze
- From £32,000 a year
- Full-time
- Organisational skills
- IT
- In-person
- Free parking
Quick apply
Part Time Charity Operations Coordinator
Friends and Places Together —Southend-on-Sea
- £15.50 an hour
- Part-time
- Hybrid work
- Management
- Supervising experience
- In-person
- Flexitime
- Work from home
Quick apply
6h
Subcon Coordinator
Plantexpand Limited —Wickford
- Up to £31,369 a year
- Full-time
- Analysis skills
- Organisational skills
- In-person
- Employee discount
Quick apply
Personal Assistant
Rickard Luckin Limited —Chelmsford
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
Quick apply
Precontract Coordinator
SOCOTEC UK & Ireland —Colchester
- Full-time
- Hybrid work
- Microsoft Office
- IT
- Construction
- Employee assistance programme
- Employee discount
Quick apply
1d
Sales Order Coordinator
Huntress —Sudbury
- £26,500 - £28,000 a year
- Monday to Friday
- Customer service
- Microsoft Office
- Administrative experience
OCS Estimating Coordinator
Arcus FM —Brentwood
- £30,000 - £38,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Referral programme
Quick apply
1d
Senior Bid Manager
Kier Group —Witham
- Full-time
- Microsoft Word
- Microsoft Excel
- Organisational skills
- Flexible schedule
5d
Utilities Coordinator
The Consultus International Group —Rochford
- Full-time
- Hybrid work
Quick apply
MEP Operations Manager
Kier Group —Witham
- Full-time
- Communication skills
- School
- Flexible schedule
2d
Cash Sale Coordinator (Maternity Cover)
Tarmac —Colchester
- Employee discount
6d
Care Coordinator
Golden Keys Care Agency —Southend-on-Sea
- £22,900 - £27,500 a year
- Full-time
- Computer literacy
- English
- Bachelor's degree
Quick apply
Senior Estimator
Kier Group —Witham
- Full-time
- Microsoft Excel
- Leadership
- School
- Flexible schedule
6d

I want to receive the latest job alerts for client services coordinator in kelvedon, ess

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

client services coordinator jobs near kelvedon, ess

Service Desk Team Leader

Its Lolly
Braintree

Quick apply

Job details

Permanent | Full-time
£30,000 - £35,000 a year

Benefits

Free parking
Casual dress
Private dental insurance
Cycle to work scheme
Company pension
Private medical insurance
Sick pay
On-site parking

Qualifications

System administration
Management
Technical support
Computer networking
Data entry

Full job description

Lolly is a leading software and technology firm in the hospitality sector producing a wide range of state-of-the-art technology solutions including robot waiters, facial verification, mobile apps, EPoS and payment solutions.

Our mission is to make technology simple, by implementing the best solution, incorporating the most reliable intuitive technology and to follow this with first class after-sales customer care. We exist to create a technology hub for now and in the future.

About the Role

We are seeking a highly organised and detail-oriented Service Desk Team Leader will oversee the day-to-day operations of the managed service desk, acting as the primary liaison between our client and Lolly. Additionally, the Team Leader will serve as the internal coordinator across Lolly’s Provisioning, Admin, and Helpdesk teams to ensure smooth workflows, efficient ticket resolution, and consistent service delivery.

Responsibilities

Oversee ticket assignments, ensuring they are directed to the correct team and resolved within agreed SLAs.
Track tickets across their lifecycle, proactively following up with internal teams to avoid bottlenecks and delays.
Review and manage escalated issues, ensuring timely interventions and updates.
Serve as the central communication point between the service desk and Lolly’s internal teams
Build and maintain strong working relationships with internal teams to facilitate efficient problem-solving.
Act as the single voice of the managed service desk for our client, maintaining regular communication on progress, issues, and updates.
Identify recurring challenges within internal workflows and recommend optimizations.
Lead the service desk team to ensure tickets are resolved efficiently and professionally.
Provide training and support to service desk staff, ensuring they understand internal processes, tools, and escalation protocols.
Collaborate with our client to anticipate changing needs and adapt workflows accordingly.
Drive initiatives to streamline communication between our client and Lolly’s internal teams.

Key Skills & Requirements

Ability to collaborate effectively with our clients’ stakeholders and internal Lolly teams.
Proven experience in managing workflows across multiple internal departments.
Focus on delivering a seamless and positive experience for our client and internal teams.
Proactive approach to identifying and resolving cross-departmental issues.
Strong skills in tracking performance metrics and deriving actionable insights.

Preferred Qualifications

3+ years of experience in data entry, systems administration, and team leader management.

Pay: £30,000.00-£35,000.00 per year

Benefits:

Casual dress
Company pension
Cycle to work scheme
Free parking
On-site parking
Private dental insurance
Private medical insurance
Sick pay

Work Location: In person

Quick apply

Refine Your Search

client services coordinator jobs in kelvedon, ess

Service Desk Team Leader

Operations Coordinator/ Allocator

Business Development & Sales Coordinator

Human Resources Apprentice

Operations Coordinator

Operations Coordinator - Monitoring

Centre Coordinator

Care Coordinator & Quality Support Officer

Part Time Charity Operations Coordinator

Subcon Coordinator

Personal Assistant

Precontract Coordinator

Sales Order Coordinator

OCS Estimating Coordinator

Senior Bid Manager

Utilities Coordinator

MEP Operations Manager

Cash Sale Coordinator (Maternity Cover)

Care Coordinator

Senior Estimator

I want to receive the latest job alerts for client services coordinator in kelvedon, ess

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected