Service leader Work, Jobs in Kelvedon, Ess (with Salaries)

Customer Services Team Leader
Eastlight Community Homes —Braintree
- £38,333 a year
- Full-time
- Customer service
- Leadership
- Annual leave
7d
Head of Quality
Calm Futures —Witham
- £60,000 - £70,000 a year
- Full-time
- Bachelor's degree
- In-person
- Leadership
- Free parking
- Annual leave
Quick apply
Operations Support Manager
Braintree District Council —Braintree
- £41,145 - £45,498 a year
- Weekend availability
- Hybrid work
- Management
- Leadership
- Communication skills
- Employee discount
19h
Retail Supervisor
Toolstation —Witham
- £13.76 an hour
- Full-time
- Employee discount
3d
General Manager - Braintree
The Gym Group —Braintree
- Full-time
- Employee discount
14d
Sales Support Associate
Ralph Lauren —Braintree
- Hospitality
- Maintenance
- Organisational skills
- Employee discount
6d
Service Desk Team Leader
Its Lolly —Braintree
- £30,000 - £35,000 a year
- Full-time
- Management
- Computer networking
- Data entry
- Free parking
- Sick pay
Quick apply
Sales Associate
Ralph Lauren —Braintree
- Hospitality
- Sales
- Merchandising
- Employee discount
6d
PA to the Head of Felsted School
Felsted School —Felsted
- £45,000 a year
- Monday to Friday
- Communication skills
- School
- Free parking
2d
Store Leader Maternity Cover
Kate Spade —Braintree
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee discount
Team Leader/Supervisor
Sliptech —Wivenhoe Cross
- £30,000 - £32,000 a year
- Weekend availability
- Management
- Team management
- Travel
Quick apply
6d
Service Manager
Leonard Cheshire —Colchester
- £53,000 a year
- Full-time
- Organisational skills
- Leadership
- Communication skills
- Employee assistance programme
Quick apply
Online Team Leader
Morrisons —Great Totham
- Annual leave
- Employee discount
Quick apply
Fresh Manager
Booker Group —Colchester
- Employee assistance programme
- Employee discount
Quick apply
13d
UK Fiduciary Leader
Guy Carpenter —Witham
- Full-time
- Microsoft Office
- Leadership
- Communication skills
7d
Regional Service Centre Manager
Royal Terberg Group —Witham
- Up to £64,000 a year
- Full-time
- Travel
- Leadership
- Communication skills
- Employee assistance programme
- Employee discount
9h
Chef
The New Times —Colchester
- £28,000 - £31,000 a year
- Weekend availability
- Cooking
- In-person
- Free parking
Quick apply
Chief Operations Officer
Harlow Inspirational Learning Trust —Harlow
- £49,282 - £60,402 a year
- Full-time
- Hybrid work
- Management
- Supervising experience
- Bachelor's degree
- Free parking
- Sick pay
Quick apply
9d
Team Member
NEXT —Maldon
- £8.28 - £12.71 an hour
- Part-time
- Employee discount
2d
Youth Helper (Clacton-on Sea)
St John Ambulance —Clacton-on-Sea
2d

I want to receive the latest job alerts for service leader in kelvedon, ess

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Customer Services Team Leader

Eastlight Community Homes -
Braintree

Apply Now

Job details

Full-time
£38,333 a year
7 days ago

Benefits

Annual leave
Company pension

Qualifications

Customer service
Leadership

Full job description

The Role

We have a fantastic internal opportunity for a dedicated Team Leader to join our Customer Services Team on a permanent, full-time basis!

As a Customer Services Team Leader, you will support the Customer Services Advisors in delivering an outstanding service to our residents, ensuring effective communication with all customers queries. This is a great chance to highlight your ability to manage conflicting priorities and workloads in a fast-paced environment and develop your leadership skills.

In this role you will manage the team by conducting performance reviews, coaching, and training. You will handle escalated customer issues, monitor interactions for quality improvement, and collaborate with other departments to optimise processes. Your duties will also involve managing staffing levels during busy periods, promoting a customer-first mindset with an emphasis on first-time resolution, engaging customers through social media, identifying service improvement opportunities, and supporting frontline duties.

To succeed, you will need proven customer service experience as well as a keen interest in developing your leadership skills. Excellent communication, problem-solving, and decision-making abilities are essential, as is the capacity to handle complex customer issues and manage multiple priorities. You’ll also have experience using customer feedback to drive ongoing improvements.

Benefits and Compensation

To demonstrate our commitment to you, we have developed a sector leading total rewards package:

£38,333 per annum
Permanent contract, full-time 37 hours per week
Group stakeholder pension plan (Eastlight will double, up to 5% of the employee’s contribution - Employee 5% + Eastlight 10% = Total 15%)
30 days annual leave plus bank holidays
Annual wellbeing grant of £200 per annum – Subject to eligibility
Trailblazing family leave (Maternity, Paternity and Adoption – 12 weeks full pay/6 weeks half pay) – Subject to eligibility
A healthcare cash plan, life assurance
Formal qualifications and paid professional membership

Next Steps

At Eastlight we support, develop, and invest in our people, together creating a culture where people love to work. There has never been a better time to join us! Click the link below to submit your CV and personal statement.

Eastlight Community Homes is a disability confident leader and equal opportunities employer. We are committed to promoting an inclusive and diverse culture, which is why we encourage applications from everyone. If you require any support with the application process, please contact [email protected]

Eastlight Community Homes are unable to provide Visa Sponsorship.

Important Dates

Closing Date: 25th June 2026 at 23:59

Interview Date: Interviews are expected to be held on 2nd or 3rd July 2026 in person at Braintree Hub.

Shortlisted applicants will be asked to complete an assessment prior/during their interview to help with the selection process.

Apply Now

Refine Your Search

service leader jobs in kelvedon, ess

Customer Services Team Leader

Head of Quality

Operations Support Manager

Retail Supervisor

General Manager - Braintree

Sales Support Associate

Service Desk Team Leader

Sales Associate

PA to the Head of Felsted School

Store Leader Maternity Cover

Team Leader/Supervisor

Service Manager

Online Team Leader

Fresh Manager

UK Fiduciary Leader

Regional Service Centre Manager

Chef

Chief Operations Officer

Team Member

Youth Helper (Clacton-on Sea)

I want to receive the latest job alerts for service leader in kelvedon, ess

Related Searches

Explore jobs in more locations

The Role

Benefits and Compensation

Next Steps

Important Dates

Jobseeker tools

Employer Tools

Browse

Stay Connected