Our Values
In line with our One Coventry Values, we want to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applicants from minority ethnic, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equity and respect remains at the heart of everything we do.
Our Values are:
- Open and fair: We are fair, open, and transparent.
- Nurture and develop: We help and encourage everyone to be their best and do their best.
- Engage and empower: We talk and listen to others, working together as one.
- Create and innovate: We embrace new ways of working to continuously improve.
- Own and be accountable: We work together to deliver the best services for our residents.
- Value and respect: We put diversity and inclusion at the heart of all we do.
We value diverse perspectives and experiences and are striving to create a workplace culture that is inclusive, is accepting of all and is free from discrimination and bias.
We have a simple vision and strategy that defines what we are trying to achieve, our purpose and our approach which underpin the principles of Adult Social Care, and we continue to work in support of this.
In a simple sense all our work, at whatever level should continue to support the strategy of: ‘Providing support, in the least intrusive manner possible, based on the assets, resources and abilities that are available to people’.
What is the job role?
Directly based in a care setting environment (Gosford Community Hub) in Ribble Road, Coventry, you would work closely with the senior care staff and the manager in providing administrative support to the day centre. The admin office is located within the care setting, where you would have regular contact with our service users who visit the care setting.
Gosford Community Hub is a day centre for adults with learning disability.
As the sole admin in the care setting, you would have access to a network of other admin staff who work in their own care settings as well as your line manager for support, guidance and advice.
The job role requires you to be onsite in the care setting for the majority of the time with a nominal opportunity to work remotely away from the care setting.
Our services are regulated by the Care Quality Commission (CQC) and the Council’s Commissioning Team.
This varied role would cover a range of front and back-office admin duties including administrative support tasks to help run the unit, dealing and resolving queries over the phone or face to face, using technology and office equipment, working with various Council ICT systems for HR, finance, ordering and purchasing purposes, inputting data on spreadsheets for reporting purposes, maintaining computerised and manual filing systems, retrieving and analysing information as requested, and ensuring that information is kept up to date, making online purchases, handling monies and note-taking of meetings.
The post is for 16 hours worked over 3 days (Mondays, Wednesdays, Fridays) onsite at Gosford Community Hub.
There may be occasions when, due to staffing shortages, you may be asked to work in one of our other care settings within the city. You will be provided with appropriate training beforehand to ensure you feel confident and supported.
This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).
Who are we looking for?
We are looking for warm, positive and dedicated people to work in our care setting environments for adults and older people. If you are someone who enjoys helping others, feels confident in new situations, and wants to make a real difference in people’s lives, we’d love to hear from you.
We are looking for someone with excellent communication and organisational skills, good ICT skills, and the flexibility to adapt to a diverse range of situations. You will be confident working with a wide variety of people, able to show sensitivity and empathy when dealing with individuals with complex needs. You should also feel comfortable managing your own workload and juggling different priorities when things get busy.
In return, we offer a comprehensive training and development programme to support your growth in the role. You will have access to clear, detailed written processes to help you learn on the job. You will be part of a friendly, supportive and caring working environment. You will also benefit from a supportive management structure that’s always there to help.
Please note the salary advertised will be pro-rata to hours worked (16 hours per week).
If you need help or support to complete your application, please visit our accessibility page to see how we can assist you.
Guaranteed Interview Scheme - As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role and identify with one of the below criteria:
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Members of the Armed Forces and veterans
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Are currently in care or have previously been in care
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If you consider yourself to be disabled or if you have a long-term health condition
For full details on the application process please read the attached document on our jobs page labelled 'Coventry City Council Application Process'. We recognise that you might use AI tools to help with your application. While these tools can be useful, please make sure that all information you provide about your experience, skills, and qualifications is accurate. What matters most to us is hearing about your experience and the achievements that truly reflect you!
Interview date(s): TBC
About Coventry
Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change.
We are cutting-edge, challenging, youthful, vibrant and diverse.
At Coventry we are committed to excellence in everything we do. With around 5100 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things.
To deliver the best services to our residents, we need the best people working for us to make a difference to our communities.
If you join us, we will provide a fantastic rewards and benefits package - to find out more please visit https://www.coventry.gov.uk/council-vacancies
