Service desk engineer Work, Jobs in Kenilworth, War (with Salaries)

Entry Level Service desk Engineer
Novem Limited —Coventry
- £24,785 - £26,000 a year
- Full-time
- Software troubleshooting
- Customer service
- Travel
- Bereavement leave
- Life insurance
Quick apply
7d
Senior Service Desk Engineer
Zenzero Solutions —Coventry
- Azure
- Microsoft Office
- AWS
Service Desk Engineer (Wealthspire)
NFP Corp —Bromsgrove
- Azure
- Microsoft Outlook
- Customer service
Service Engineer
wavenet —Solihull
- Full-time
- Customer service
- Travel
- IT
Quick apply
Service Desk Manager
wavenet —Solihull
- Full-time
- Management
- Team management
- Travel
Quick apply
Technical Support Team Leader
Gallagher —Warwick
- Customer service
- Communication skills
8d
IT Field Service Engineer
Zenzero Solutions —Coventry
- Azure
- IT
- Leadership
Regional Support Engineer
RS Group —Nuneaton
- Management
- Customer service
- English
- Annual leave
- Employee assistance programme
8d
Service Desk Analyst / IT Support Help Desk Technician
nGeneration —Tipton
- £27,178 a year
- 12 hour shift
- Hospitality
- Microsoft Excel
- IT
- Annual leave
Quick apply
IT Support Analyst
LKQ Corporation —Tamworth
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
8d
IT Service Desk Engineer
Hexaware Technologies —Birmingham
- £30,000 a year
- Hybrid work
- Customer service
- English
- Mentoring
Quick apply
2d
Senior IT Infrastructure Engineer
World of Books —Baginton
- Full-time
- Windows
- IT
- Communication skills
Professional Services Engineer
Air IT —Solihull
- Full-time
- Hybrid work
- Microsoft Access
- Azure
- Management
- Annual leave
- Employee assistance programme
9d
Project Technician / Engineer - Midlands
nGeneration —Birmingham
- £28,678 a year
- Weekend availability
- Hospitality
- Microsoft Excel
- Maintenance
- Annual leave
Quick apply
Associate EUC Telephony Engineer
Birmingham City Council —Birmingham
- £28,598 - £34,434 a year
- Full-time
8h
HVAC Controls Engineer
Link Energy Services Ltd —Warwick North
- £50,000 - £60,000 a year
- Full-time
- Schematics
- Programmable logic controllers
- Electrical experience
- Free parking
Quick apply
9d
L4 Network Engineer Apprentice
Primary Goal —Coventry
- £21,000 - £25,000 a year
- Full-time
- Computer networking
- IT
- Power tools
Quick apply
3rd Line Engineer - Support
KERRIDGE COMMERCIAL SYSTEMS CORP —Bromsgrove
- Overtime
- Hybrid work
- Azure
- ERP systems
- Windows
Quick apply
IT Systems Engineer (Boomi)
Multi-Color Corporation —Daventry
- Full-time
- Computer Science
- Engineering
- ERP systems
Quick apply
Transport Operator
GXO Logistics —Coventry
- £31,724.16 a year
- Full-time
- Analysis skills
- Annual leave
- Employee discount

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Entry Level Service desk Engineer

Novem Limited
Coventry

Quick apply

Job details

Permanent | Full-time
£24,785 - £26,000 a year
7 days ago

Benefits

Company pension
Company events
Paid volunteer time
Enhanced maternity leave
Bereavement leave
Enhanced paternity leave
Life insurance
Referral programme
On-site parking

Qualifications

Driving Licence
Software troubleshooting
Customer service
Technical support
IT support
IT
Communication skills

Full job description

Overview
We are seeking a motivated Entry Level Desk Engineer to join our dynamic IT support team. This entry-level position offers an excellent opportunity to develop technical skills in a fast-paced environment, providing essential support to end-users and maintaining the organisation’s IT infrastructure. The main focus of the role will be preparing, building and configuring desktops, laptops and other IT equipment for our clicents. Alongside this, the successful candidate will learn the wider helpdesk function including logging tickets, speaking with users, troubleshooting basic issues and supporting senior engineers. The successful candidate will possess a keen interest in computer networking, hardware, and software troubleshooting, with a focus on delivering exceptional customer service. This role is ideal for individuals looking to build a career in IT support and systems administration.

Responsibilities

Building and preparing new desktops and laptops
Installing Windows and required business applications
Applying standard company build processes
Joining devices to Microsoft 365, Entra ID or local domains where required
Installing security software, monitoring tools and remote support agents
Applying updates, patches and standard configuration settings
Preparing equipment for delivery or installation at client sites
Recording asset details accurately
Testing devices before they are handed over to clients or users
Wiping, rebuilding and repurposing returned equipment or similar ticketing systems.
Add notes/updates to our PSA/Ticketing system on work completed or being planned

Helpdesk, Support and Learning

The role will also including learning how to:

Log and update support tickets
Answer basic helpdesk calls under supervision
Assist users with simple IT issues
Reset passwords and help with account access issues
Troubleshoot basic Microsoft 365 problems
Support printer, Wi-Fi, email and desktop issues
Escalate more complex issues to senior engineers
Follow internal procedures and checklists
Keep clear notes on work completed
Visit client sites and liaise with customers

Skills and Experience Required;

This is an entry level role, so previous MSP experience is not essential.

The candidate should have:

A genuine interest in IT and technology
Basic knowledge of Windows PCs and laptops
Good attention to detail
A willingness to learn
Good timekeeping and reliability
A polite and professional attitude
Good written and verbal communication skills
Ability to follow instructions and checklists
A practical, hands-on approach to problem solving

Pay: £24,785.00-£26,000.00 per year

Benefits:

Bereavement leave
Company events
Company pension
Enhanced maternity leave
Enhanced paternity leave
Life insurance
On-site parking
Paid volunteer time
Referral programme

Application question(s):

Any previous experience in build/repair work on laptops/desktops
Are you able to travel to Coventry CV3 4GA
Do you have a full clean UK driving licence?

Work authorisation:

United Kingdom (preferred)

Work Location: In person

Quick apply

Refine Your Search

service desk engineer jobs in kenilworth, war

Entry Level Service desk Engineer

Senior Service Desk Engineer

Service Desk Engineer (Wealthspire)

Service Engineer

Service Desk Manager

Technical Support Team Leader

IT Field Service Engineer

Regional Support Engineer

Service Desk Analyst / IT Support Help Desk Technician

IT Support Analyst

IT Service Desk Engineer

Senior IT Infrastructure Engineer

Professional Services Engineer

Project Technician / Engineer - Midlands

Associate EUC Telephony Engineer

HVAC Controls Engineer

L4 Network Engineer Apprentice

3rd Line Engineer - Support

IT Systems Engineer (Boomi)

Transport Operator

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