Line it support Work, Jobs in Kenninghall, Nfk (with Salaries)

1st Line IT Support Engineer
Cascade Ltd —Norwich
- £27,040 a year
- Full-time
- Customer service
- Travel
- Organisational skills
- Free parking
Quick apply
22h
IT Service Desk Technician
Eastern Education Group —Bury St. Edmunds
- £24,570 - £25,401 a year
- Full-time
- Customer service
- Windows
- Microsoft Office
- Free parking
- Health & wellbeing programme
Quick apply
2d
Production Operatives (Night Shifts)
Quorn Foods —Methwold
- £33,871 a year
- Full-time
- In-person
- Communication skills
- Employee assistance programme
Quick apply
IT SUPPORT TECHNICIAN - 2/3 Line
MSI-DS Ltd —Norwich
- Azure
- Customer service
- Windows
Quick apply
Application Support Analyst
Ideagen —Norwich
- Computer Science
- Communication skills
Project Scientist (Microbiome)
Quadram Institute —Norwich
- £28,890 - £35,670 a year
- Full-time
- Laboratory experience
- Organisational skills
- Communication skills
10d
Barista
Starbucks —Besthorpe
- Weekend availability
- Store discount
- Employee assistance programme
QA Operative PM
2 Sisters Food Group —Bungay
- £13.59 - £14.54 an hour
- Full-time
- Free parking
- Employee assistance programme
Quick apply
Estate Agent
The Property Experts —Thetford
- £8,400 a month
- Remote
- Sales
- Administrative experience
Quick apply
B0626/JC 2 x Night Part-time Support Workers
Anglia Case Management Ltd —Halesworth
- £16 - £32 an hour
- Full-time
- Computer literacy
- Care experience
- Maintenance
- Health & wellbeing programme
- Annual leave
Quick apply
10d
Lead IT Technician
Ormiston Victory Academy —Norwich
- £32,597 - £36,363 a year
- Call to connect
- Communication skills
- School
3d
Yard Sales Adviser
Jewson Builders Merchants —Diss
- Overtime
- In-person
- Referral programme
Electricity Data Coordinator (12 Months Fixed Term)
GTC Infrastructure —Bury St. Edmunds
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
23h
Sales Project Manager / Personal Assistant to the Chief Operating Officer
Anchor Safety LLP —Ipswich
- £45,000 - £50,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Outlook
- Sales
- Free parking
- Employee discount
Quick apply
Forest Craftsperson
Forestry England —Santon
- £26,959 a year
- Overtime
- English
- Free parking
- Employee discount
Bank Support Worker
Priory —Watton
- £13.75 an hour
- Part-time
- Care plans
- Communication skills
- Referral programme
Quick apply
Business Administrator - HMP / YOI Norwich
Ministry of Justice —Norwich
- £20,001 - £40,000 a year
- Full-time
- Hybrid work
- English
- Presentation skills
- Banking
- Annual leave
2d
Highways Supervisor
M Group —Halesworth
- Annual leave
- Employee assistance programme
Sales & Client Support Coordinator
Hawthorne Security & Fire —Norwich
- £28,000 - £30,000 a year
- Full-time
- Analysis skills
- Driving
- In-person
Quick apply
4d
Health Care Assistant ( Days )
Culrose Residential Care Home —Dickleburgh
- £13 an hour
- Full-time
- English
- Driving
- IT
- Health & wellbeing programme
Quick apply

I want to receive the latest job alerts for line it support in kenninghall, nfk

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

line it support jobs near kenninghall, nfk

1st Line IT Support Engineer

Cascade Ltd -
Norwich

Quick apply

Job details

Permanent | Full-time
£27,040 a year
22 hours ago

Benefits

Free parking
Private medical insurance
On-site parking

Qualifications

Google Docs
Driving Licence
Customer service
IT support
Organisational skills
CompTIA A+
Help desk

Full job description

Location: Kirkham House, 5 Whiffler Rd, Norwich NR3 2AG

Salary: £27,040

Contract: Full-time, Permanent (40 hours/week)

Reports to: Technical Director

About the Role

Cascade is seeking a First Line IT Support Engineer to act as the first point of contact for all IT support across the organisation. This hands-on role is ideal for someone early in their IT career who is open-minded, able to think on their feet, and keen to improve existing processes.

Because we operate in the care and education sectors, your work will directly enable frontline staff to deliver safe, high-quality care. We are looking for a problem-solver who can resolve day-to-day technical issues quickly, patiently, and with a friendly manner.

Key Responsibilities

Triage & Support: Act as the first point of contact for IT issues (phone, email, ticketing system), logging and triaging requests, and escalating to 2nd/3rd line support when necessary.
Device Management: Order, set up, configure, and deploy end-user hardware including laptops, desktops, mobiles, tablets, and printers.
User Administration: Manage user accounts for new starters, leavers, and role changes across Google Workspace and core line-of-business applications (including password resets and access requests).
Technical Troubleshooting: Provide first-line support for hardware, software, Wi-Fi/network connectivity, and Google Workspace (Gmail, Drive, Docs, etc.).
Asset & Documentation: Maintain accurate IT asset records/inventories and contribute to internal knowledge-base documentation.
User Care: Support staff with varying levels of technical confidence, explaining solutions clearly and without jargon.
Compliance: Adhere strictly to data protection, confidentiality, and information security policies, recognising the sensitive nature of data in a care setting.

Person SpecificationEssential

Excellent customer service skills patient, approachable, and able to communicate clearly with non-technical colleagues.
Strong organisational skills with the ability to prioritise a varied workload.
Some experience in an IT support/helpdesk role, OR a strong demonstrable interest in IT (supported by certifications, personal projects, or relevant study).
A genuine passion for technology and a willingness to learn and develop.
A valid Driver’s Licence (required for travel between our Hull homes and schools).
An understanding of confidentiality and data protection principles.

Desirable

Experience working within health, social care, education, or another regulated environment.
Familiarity with care management software or electronic care planning systems.
Exposure to the Google Workspace Admin console (Google Cloud Identity).
Basic understanding of networking concepts (Wi-Fi, basic troubleshooting).
Relevant certifications (e.g., CompTIA A+, Google Workspace Administrator, or awareness of ITIL principles).

Safeguarding and Compliance

Cascade is committed to safeguarding the vulnerable people and children we support. This role is subject to an enhanced DBS check. The successful candidate will handle sensitive personal data and must strictly adhere to UK GDPR and Cascade’s information governance policies.

Closing date 17/07/2026

Interviews W/C 27/07/2027

Start Date 01/09/2026

Pay: £27,040.00 per year

Benefits:

Free parking
On-site parking
Private medical insurance

Work Location: In person

Quick apply

Refine Your Search

line it support jobs in kenninghall, nfk

1st Line IT Support Engineer

IT Service Desk Technician

Production Operatives (Night Shifts)

IT SUPPORT TECHNICIAN - 2/3 Line

Application Support Analyst

Project Scientist (Microbiome)

Barista

QA Operative PM

Estate Agent

B0626/JC 2 x Night Part-time Support Workers

Lead IT Technician

Yard Sales Adviser

Electricity Data Coordinator (12 Months Fixed Term)

Sales Project Manager / Personal Assistant to the Chief Operating Officer

Forest Craftsperson

Bank Support Worker

Business Administrator - HMP / YOI Norwich

Highways Supervisor

Sales & Client Support Coordinator

Health Care Assistant ( Days )

I want to receive the latest job alerts for line it support in kenninghall, nfk

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected