Complaints manager Work, Jobs in Kensington (with Salaries)

Compliance Officer
TrinityBridge —London
- Communication skills
Client Services & Operations Manager
Roar Fitness —London
- £30,000 - £35,000 a year
- Weekend availability
- Data analysis skills
- Front desk
- Budgeting
- Health & wellbeing programme
- Gym membership
Quick apply
13d
Housing Complaints Resolution Manager
i-Jobs —Guildford
- £310 a day
- Full-time
- Management
- Writing skills
- Analysis skills
Quick apply
2h
Complaints Manager
Surrey and Borders Partnership NHS Foundation Trust —Leatherhead
- £51,657 - £58,785 a year
- Full-time
- Continuous improvement
- Team management
- Training & development
- Free parking
13d
Complaints Manager
Raven Housing Trust —Redhill
- £43,750 a year
- Hybrid work
- Employee discount
1h
Customer Experience Manager
Centre for Effective Dispute Resolution —London
- £42,000 - £48,000 a year
- Full-time
- Hybrid work
- Management
- Customer service
- Data analysis skills
- Life insurance
Quick apply
23h
Head of Claims
MLabs —London
- £150,000 - £200,000 a year
- Full-time
- Remote
- Recruiting
- In-person
- AI
- Annual leave
Quick apply
Assistant Customer Service Manager
Return on Investment Ltd —Walton-on-Thames
- £40,000 - £45,000 a year
- Hybrid work
- Data analysis skills
- Analysis skills
- Continuous improvement
- Annual leave
- Gym membership
Quick apply
SEND Tribunals and Complaints Service Manager
Surrey County Council —Woking
- From £73,317 a year
- Travel
- Annual leave
- Employee assistance programme
8d
Accommodation Manager
Wimbledon school of English —Wimbledon
- £40,000 a year
- Weekend availability
- Management
- Databases
- Administrative experience
- Free parking
- Bereavement leave
Quick apply
2d
Complaints Lead
The Riverside Group —London
- £52,065.35 a year
- Full-time
- Hybrid work
- Continuous improvement
- Team management
6d
Victims Liaison Officer - Public Protection - Hertfordshire - East of England
HM Prison & Probation Service —Cheshunt
- £30,001 - £50,000 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Travel
- Annual leave
- Employee discount
14d
Residence Life Coordinator, First Year Focus - NYU London
New York University —London
- Weekend availability
- Management
- University
- No degree
- Annual leave
Complaints Manager
Zego —London
- Hybrid work
- Continuous improvement
- Team management
- Training & development
Quick apply
12d
Customer Service Supervisor
TLC Care —Pinner
- Full-time
- Computer literacy
- Continuous improvement
- Front desk
- Employee discount
Quick apply
Operations Director
Aiyara Partners —St Albans
- £100,000 - £120,000 a year
- Full-time
- Business development
- Continuous improvement
- Budgeting
Quick apply
13d
Consumer Contact Adviser: Customer Service (Permanent)
The Motor Ombudsman —London
- £28,649 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- In-person
- Work from home
- Sick pay
Quick apply
13d
Customer Complaints Manager
Teya —London
- Full-time
- Team management
- Leadership
- Banking
- Annual leave
- Flexible schedule
8d
Service Manager
Calm Futures Limited —Hoddesdon
- £35,000 - £38,000 a year
- Full-time
- Writing skills
- Supervising experience
- Travel
Quick apply
13d
Centre Manager - Primrose Lodge
UK Addiction Treatment Centres —Guildford
- £45,000 - £50,000 a year
- Full-time
- Continuous improvement
- Budgeting
- Training & development
Quick apply

I want to receive the latest job alerts for complaints manager in kensington

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

complaints manager jobs near kensington

Compliance Officer

TrinityBridge -
London

Apply Now

Job details

Permanent

Qualifications

Financial Conduct Authority guidelines
Complaint handling
Organisational compliance experience
Compliance management
Risk management
Financial compliance & regulatory experience
Communication skills
Corporate regulatory compliance oversight

Full job description

Role overview
To support and assist in the administration and reporting work of the Central Compliance team. Maintaining and managing all information, data and records held within Compliance to ensure information is readily accessible, searchable and up-to-date.

Key responsibilities
This is a permanent role as part of the Central Compliance team responsible for the following activities.

Assisting with the management of the Compliance inbox, to ensure queries are directed to the relevant individuals and within agreed time frames
Assisting with conflict of interest sign offs (e.g. Gifts and Hospitality, PA Dealing, Outside Business Interests) in accordance with department operating procedures and as assigned by the line manager
Assisting with coordination and completion of the regulatory returns and regulatory applications in accordance with department operating procedures and as assigned by the line manager. Assisting with the regulatory change log and review of FCA (and other material) in accordance with department operating procedures and as assigned by the line manager
Maintaining insider log records
Contribution to Takeover Panel reporting
Assist with business queries on compliance-related matters
Contribution to ad-hoc tasks and projects as required
Oversee and support the firm's SMCR framework, including Certification, Conduct Rules monitoring, Fitness & Propriety assessments, regulatory notifications, and associated record keeping
Provide advice and training to business stakeholders on SMCR, Conduct Rules, Consumer Duty, and complaints handling obligations.Working with the wider Legal, Risk and Compliance teams as required

Regulatory responsibilities | Compliance/T&C

Ability to demonstrate an understanding of the regulatory framework relevant to the role, whilst practising effective risk management taking account of outcomes for clients.
Understand, follow and demonstrate compliance with all relevant internal and external rules, regulations and procedures that apply to the conduct of the business. Follow principles and rules of the Financial Conduct Authority (FCA) and the internal requirements set out in the Compliance Manual, local and TrinityBridge Compliance and Risk policies.

About you | Qualifications, skills and strengths

Keen attention to detail, with strong organisation skills
Ability to work quickly and accurately to tight deadlines
Good team player with the ability to work on own initiative
Good communication skills
A willingness to learn new skills and tasks with a proactive attitude
Interest in building knowledge of Compliance within a financial advice and asset management firm
1+ years of experience within a Compliance environment

At TrinityBridge we look to recruit individuals from all different backgrounds and encourage you to apply even if you don’t tick every box. We celebrate diversity, promote inclusivity and are open to discuss flexible work options to help you balance your work and home life.

We appreciate that from time to time, recruitment agencies will have speculative CVs that they may wish to submit to our Talent Acquisition team in relation to a specific role.

To avoid any ambiguity around fees, please note that speculative CVs received by TrinityBridge, that have not been authorised in advance, by us, will be ineligible for an agency fee. Thank you.
#LI-EM1 #LI-SY1

Apply Now

Refine Your Search

complaints manager jobs in kensington

Compliance Officer

Client Services & Operations Manager

Housing Complaints Resolution Manager

Complaints Manager

Complaints Manager

Customer Experience Manager

Head of Claims

Assistant Customer Service Manager

SEND Tribunals and Complaints Service Manager

Accommodation Manager

Complaints Lead

Victims Liaison Officer - Public Protection - Hertfordshire - East of England

Residence Life Coordinator, First Year Focus - NYU London

Complaints Manager

Customer Service Supervisor

Operations Director

Consumer Contact Adviser: Customer Service (Permanent)

Customer Complaints Manager

Service Manager

Centre Manager - Primrose Lodge

I want to receive the latest job alerts for complaints manager in kensington

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected