Technical support specialist Work, Jobs in Kensworth, Bdf (with Salaries)

Field Support Specialist
FOODHUB —Milton Keynes
- £34,258 a year
- Weekend availability
- Customer service
- Travel
- POS
- Employee assistance programme
- Gym membership
Quick apply
1d
Trainee Refrigeration & Air Conditioning Apprentice Engineer
Herts Cooling Limited —Stevenage
- £24,000 - £29,000 a year
- Overtime
- Maintenance
- In-person
- Restaurant
Quick apply
8d
Neurorehabilitation Specialist
Neurokinex —Hemel Hempstead
- From £25,750 a year
- Full-time
- In-person
- Communication skills
- Time management
Quick apply
Manufacturing Technician
Transvend Ltd —Letchworth
- From £27,500 a year
- Overtime
- Computer literacy
- English
- Assembly
- Sick pay
Quick apply
3d
Support Centre L&D - Senior Support Centre L&D Manager
Whitbread —Dunstable
- £80,000 - £90,000 a year
- Full-time
- Hybrid work
- Hospitality
- Management
- Budgeting
Quick apply
Technical Service Specialist.
Medtronic —Watford
- £37,600 - £56,400 a year
- Full-time
- Travel
6d
SEO Specialist
TUI Group —Luton
- Full-time
- Analytics
14h
Technical Support Plant Engineer
M Group —Stevenage
- Travel
- Annual leave
- Employee assistance programme
Project Coordinator
Pell Frischmann —Luton
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
SEO Specialist
TUI —Luton
- Full-time
- Analytics
14h
Field Service Engineer
elix sourcing solutions —Luton
- £43,000 - £50,000 a year
- Overtime
- Travel
6d
Learning Facillitator
The Bedford College Group —Dunstable
- £27,717 - £32,515 a year
- Microsoft Office
- Experience working with children
- Organisational skills
- Annual leave
Digital & IT Technical Specialist
Parker Hannifin Corporation —Hemel Hempstead
- Full-time
- Hybrid work
- JavaScript
- Communication skills
Residential Conveyancer
Premier Solicitors —Bedford
- £28,000 - £35,000 a year
- Full-time
- Business development
- Supervising experience
- Bachelor's degree
- Health & wellbeing programme
- Annual leave
Quick apply
Production Lead
Stream Group —Kings Langley
- £25,000 - £33,500 a year
- Full-time
- Quality control
- In-person
- Manufacturing
- Free parking
Quick apply
2d
Junior Scientist - Cell Specialist
Phytoform Labs Ltd —Harpenden
- £38,000 - £39,400 a year
- Full-time
- Laboratory experience
- Master's degree
- Organisational skills
- Free parking
Quick apply
2d
Technical Support Assistant
JSM Group —Potters Bar
- Microsoft Word
- Engineering
- Organisational skills
Quick apply
Seasonal Ecologists
Pell Frischmann —Luton
- Full-time
- Hybrid work
- Communication skills
Installation Operation
JD.COM INTERNATIONAL UK LTD —Luton
- Maintenance
- Travel
- Recruiting
Quick apply
1d
Junior / Graduate Revit and BIM Technician
Sikla Group —Milton Keynes
- £29,800 - £33,450 a year
- Annual leave
- Gym membership
Quick apply

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technical support specialist jobs near kensworth, bdf

Field Support Specialist

FOODHUB -
Milton Keynes

Quick apply

Job details

Full-time
£34,258 a year
1 day ago

Benefits

Cycle to work scheme
Tech scheme
Employee assistance programme
Gym membership
On-site parking

Qualifications

Technical troubleshooting
Driving Licence
Stakeholder collaboration
Client engagement
Customer service
Upselling
Internal department liaison
Staff training
Customer relationship management
POS
Relationship management
Customer support
Account management
Communication skills
Add-on sales
Remote diagnostics
Help desk

Full job description

About Us:

Foodhub is a highly successful tech business providing EPOS and APOS systems to the restaurant and takeaway industry. Our online portal, Foodhub is a consumer-focused online food ordering platform enabling customers to order their favourite dishes at the click of a button. Foodhub provides latest technology, dedicated customer service and international advertising campaigns, our restaurant and takeaway partners couldn’t be in better hands. The time for our sector is now, and we are therefore looking for a Regional Field Support Agent to join our team.

Key Responsibilities

Client Relationship Management: Act as the primary point of contact for restaurant partners, fostering strong relationships to drive retention and satisfaction.

Technical Support & Issue Resolution: Troubleshoot and resolve EPOS and APOS system issues, either remotely or through on-site visits. Work closely with technical teams to ensure quick resolutions.

Training & On-boarding: Conduct training sessions for restaurant owners and staff, ensuring they can fully utilize our platform and technology.

Field Support & On-Site Assistance: Visit clients across the UK to diagnose and resolve technical issues, ensuring minimal disruption to their business operations.

Sales & Up-selling: Identify opportunities to enhance client experience by recommending additional products and services to help their business grow.

Collaboration with Internal Teams: Work alongside technical support, project teams, and other departments to address customer concerns effectively.

Customer Support: Handle inbound and outbound customer queries, including after-hours support on a rotational basis.

Requirements & Qualifications

Experience in account management, sales, customer service, or technical support, preferably within the restaurant, takeaway, or fast-food industry.
Strong technical aptitude with a basic understanding of IT, EPOS, or APOS systems (training will be provided).
Excellent problem-solving skills with the ability to troubleshoot software and hardware-related issues.
Strong communication and interpersonal skills, with the ability to engage and build rapport with business owners.
Ability to work independently, prioritize tasks, and manage time effectively in a fast-paced environment.
Comfortable working flexible hours, including evenings or weekends, to align with restaurant operating hours
Willingness to travel across the UK for on-site visits when required.
Valid driver’s license and access to a vehicle are essential

Benefits:

33 days holidays (inclusive of Bank Holidays)
5 flexible Bank Holidays - Work them if you choose and use the leave days elsewhere in the year.
Holiday exchange - Buy up to 5 days holiday per year
Car Allowance & Fuel Reimbursement
Employee Assistance Programme
Wellness Scheme
Discounted Cancer Screening
Discount Hub
Cycle to Work Scheme
Gym Membership - Contribution of up to £30 per month
Will Writing Service
Mobile or Tech Salary Sacrifice Scheme
Heavily discounted Bupa Select Complete (Medical History Disregarding) Policy option for you and your immediate family.
Death in Service - Salary x4 Life Cover

Job Type: Full-time

Pay: £34,258.00 per year

Benefits:

Cycle to work scheme
On-site parking

Application question(s):

Are you comfortable with a Field based Role?

Experience:

Account management: 3 years (required)
Customer service: 2 years (required)
Upselling: 2 years (required)

Licence/Certification:

Driving Licence & Car (required)

Work Location: On the road

Quick apply

Refine Your Search

technical support specialist jobs in kensworth, bdf

Field Support Specialist

Trainee Refrigeration & Air Conditioning Apprentice Engineer

Neurorehabilitation Specialist

Manufacturing Technician

Support Centre L&D - Senior Support Centre L&D Manager

Technical Service Specialist.

SEO Specialist

Technical Support Plant Engineer

Project Coordinator

SEO Specialist

Field Service Engineer

Learning Facillitator

Digital & IT Technical Specialist

Residential Conveyancer

Production Lead

Junior Scientist - Cell Specialist

Technical Support Assistant

Seasonal Ecologists

Installation Operation

Junior / Graduate Revit and BIM Technician

I want to receive the latest job alerts for technical support specialist in kensworth, bdf

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