It 1st line support Work, Jobs in Kent (with Salaries)

IT Support Technician
INGENIUM BIOMETRIC LABORATORIES LIMITED —Canterbury
- £27,400 - £35,000 a year
- Full-time
- Google Suite
- Customer service
- Windows
- Free parking
Quick apply
2d
1st Line Engineer
Akita Systems Ltd —Sevenoaks
- £26,000 - £30,000 a year
- Computer literacy
- Computer skills
2nd Line Support Technician
Primary Technologies (S.E) Ltd —Folkestone
- From £27,000 a year
- Full-time
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
9d
Service Desk Engineer - 1st Line
INFINITY GROUP —Royal Tunbridge Wells
- Full-time
- Hybrid work
- Continuous improvement
- Annual leave
Quick apply
8d
HR Systems Analyst
Synapri —Rochester
- £28,000 - £32,000 a year
- Azure
- Maintenance
Independent Sexual Violence Advisors (ISVA)
Kent Sexual Assault and Abuse Service —Canterbury
- From £25,000 a year
- Full-time
- Computer literacy
- Writing skills
- Experience working with children
- Free parking
- Annual leave
Quick apply
2d
Claims Technical Lead - Complex Bodily Injury
Hastings Direct —Bexhill
- Full-time
- Hybrid work
- Travel
- Mentoring
- Training & development
- Annual leave
Payroll Team Lead
Cygnet —West Malling
- £34,000 a year
- Full-time
- Hybrid work
- Team management
- Mentoring
- Training & development
- Employee discount
4h

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IT Support Technician

INGENIUM BIOMETRIC LABORATORIES LIMITED
Canterbury

Quick apply

Job details

Full-time | Fixed term contract
£27,400 - £35,000 a year
2 days ago

Benefits

Free parking
Casual dress
Company pension
On-site parking

Qualifications

Technical troubleshooting
Scripting and automation in system administration
Desktop support
Google Suite
System administration
Customer service
User account provisioning
LAN
UK GDPR
Windows
Network infrastructure
User account management
Firewall
General Data Protection Regulation (GDPR)
IT permissions management
Computer hardware
Scripting
Technical writing
Mac OS
Network monitoring
Cybersecurity
Communication skills
Mobile devices
Identity & access management

Full job description

About Us

Ingenium Biometrics Laboratory (IBL) is the UK’s only independent biometrics testing laboratory offering a range of services from testing, research and development, consultancy, and training. Our experts have over 50 years combined experience in performance and security testing of biometric systems and are recognised as global leaders in biometrics and cybersecurity; evaluating and testing biometric systems, advising governments, international development bodies, and private industry on policy, strategy, and the ethical use of biometric systems. We offer great flexible working benefits, excellent employee well-being support and pension. We will support talented people from all backgrounds to build a career and thrive.

Role Overview

As an IT Support Technician, you will maintain, upgrade, and manage our local area networks, hardware, and software. Serving as the primary point of contact for internal technical support, you will ensure our infrastructure runs smoothly, securely, and efficiently to minimise downtime. You will also play a key role in developing and maintaining scripts and code to automate and manage our growing IT estate.

Key Responsibilities

Helpdesk Support: Provide prompt, effective 1st and 2nd line support (remote and in-person) for hardware, software, and network queries.
Automation & Scripting: Create and maintain scripts and code to streamline management of the IT estate.
Hardware & Software Setup: Configure, deploy, and troubleshoot laptops, workstations, mobile devices, and peripherals across Windows 11 and macOS environments.
Network Monitoring: Assist with maintaining local area networks (LAN), Wi-Fi, and general connectivity.
Cybersecurity & Compliance: Implement antivirus software, firewalls, and backups while ensuring full adherence to UK GDPR and the Data Protection Act 2018.
Account Management: Administer user accounts, access permissions, and passwords via Google Workspace.
Asset & Knowledge Management: Maintain hardware/software inventories and produce clear technical documentation and user guides.

Required Qualifications & Skills

GCSEs (or equivalent) Grade 4/C+ in English & Maths
Level 3 IT Qualification
Proficiency with Windows 11 & Google Workspace
Troubleshooting experience across Windows, macOS, and hardware
Ability to write/maintain scripts for systems administration
Solid understanding of basic networking (LAN, Wi-Fi, connectivity)
Basic understanding of the Cyber Essentials framework
Strong customer service and communication skills
Logical problem-solving abilities and task prioritisation under pressure

Key Prerequisites

Candidates must possess existing permission to work in the UK without requiring visa sponsorship. Successful candidates must pass a Disclosure and Barring Service (DBS) check.

Pay: £27,400.00-£35,000.00 per year

Benefits:

Casual dress
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

it 1st line support jobs in kent

IT Support Technician

1st Line Engineer

2nd Line Support Technician

Service Desk Engineer - 1st Line

HR Systems Analyst

Independent Sexual Violence Advisors (ISVA)

Claims Technical Lead - Complex Bodily Injury

Payroll Team Lead

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