Support analyst Work, Jobs in Kent (with Salaries)

Fraud Intel Analyst
Trinity Claims —Tonbridge
- £28,000 - £33,000 a year
- Free parking
- Annual leave
Quick apply
13d
Technical Business Analyst (Business Systems)
2gether support solutions —Canterbury
- £41,000 - £43,000 a year
- Analysis skills
- Communication skills
- Annual leave
- Employee assistance programme
12d
Analyst, Enterprise Service Desk
ABACUS —Sittingbourne
- Full-time
- Azure
- Customer service
- Windows
- Annual leave
- Employee discount
Quick apply
Financial Analyst
AXA UK —Royal Tunbridge Wells
- £30,000 - £40,000 a year
- Microsoft Powerpoint
- Analysis skills
- Accounting
- Annual leave
13d
Editor
Electronic Specifier Ltd —Cranbrook
- £38,000 - £42,000 a year
- Full-time
- In-person
- Free parking
- Work from home
Quick apply
12d
Junior MDM Analyst
TELESOFT LLC DBA CALERO —Royal Tunbridge Wells
- Full-time
- Microsoft Word
- Microsoft Outlook
- Microsoft Office
Quick apply
14d
Financial Analyst
AXA —Royal Tunbridge Wells
- £30,000 - £40,000 a year
- Microsoft Powerpoint
- Analysis skills
- Accounting
13d
Solutions Analyst
South East Water —Snodland
- £40,000 - £55,000 a year
- Full-time
- Hybrid work
- Oracle
- Computer Science
- DevOps
- Annual leave
Business Analyst
Apex Infinity Solutions —East Peckham
- From £26,000 a year
- Full-time
- Data analysis skills
- English
- Administrative experience
- Free parking
- Annual leave
Quick apply
Counter Fraud Intelligence Analyst
Medway Council —Chatham
- £32,378 a year
- Call to connect
- Microsoft Excel
- Microsoft Office
- Communication skills
4d
HR Systems Analyst
Synapri —Rochester
- £28,000 - £32,000 a year
- Azure
- Windows
Bureau Data Analyst Lead
Commercial Services Group —West Malling
- £32,126.17 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Analysis skills
- Leadership
- Annual leave
- Employee discount
Quick apply
Claims Intelligence Analyst
The Granite Group —Sevenoaks
- £27,000 - £35,500 a year
- Full-time
- Hybrid work
- Time management
- Flexible schedule
Quick apply
Market Insight Analyst
University of Kent —Canterbury
- £39,906 - £44,746 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Analysis skills
- University
7d
Group Revenue Analyst
HandPickedHotels —Sevenoaks Town and St. John's
- Monday to Friday
- Hotel
- Employee assistance programme
- Sick pay
Service Charge Analyst
hireful —Chatham
- £40,680 a year
- Hybrid work
- Analysis skills
- Free parking
Quick apply
7d
Data Analyst – Parametric Estimator
BAE Systems —Rochester
- £40,000 a year
- Microsoft Excel
- Data analysis skills
- SQL
10d
FP&A Analyst
Watchfinder —West Malling
- Full-time
- Microsoft Excel
- Oracle
- Bachelor's degree
4d
Part Time Qualified Laboratory Analyst - Maidstone
Vadella —Maidstone
- £14.00 - £14.49 an hour
- Monday to Friday
- Microsoft Word
- Microsoft Excel
- Laboratory experience
- Annual leave
- Employee discount
Quick apply
12d
Graduate Analyst- CAF Bank
Charities Aid Foundation —Kings Hill
- £26,900 a year
- Full-time
- Hybrid work
20h

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Fraud Intel Analyst

Trinity Claims -
Tonbridge

Quick apply

Job details

£28,000 - £33,000 a year
13 days ago

Benefits

Free parking
On-site gym
Annual leave
On-site parking

Qualifications

Report writing

Full job description

About us:

Trinity Claims delivers a dedicated, end-to-end claims management service exclusively for our sister company, Policy Expert. Combining cutting-edge proprietary technology with the highest standards of customer care, we provide seamless support from the very first point of contact through to final resolution, ensuring customers feel supported every step of the way.

Our team of experts have earned the trust and confidence of thousands of customers by consistently delivering results. With a 4.5-star Trustpilot rating, we're proud to be recognised for our commitment, expertise, and determination to go above and beyond when it matters most.

Useful links:

Trustpilot ¦ Glassdoor

About the role:

The key purpose of this role is to undertake counter fraud validation and intelligence work, particularly focusing on motor and household insurance claims. The role involves using SIRA (Syndicated Intelligence for Risk Avoidance) to identify and mitigate fraudulent activities, ensuring compliance with relevant legislation and company policies.

Key Responsibilities:

Fraud Detection and Analysis: Perform proactive investigatory analysis using data and intelligence processes to deliver counter fraud referrals to the motor and household claims investigation teams. Identify new fraud trends and modus operandi through analysis of activity and fraud intelligence to inform strategy and improve performance.
Intelligence Management: Identify, secure, and evaluate intelligence and data sources relevant to fraud investigations. Assist in the development of a functional internal intelligence database.
SIRA Utilisation: Use SIRA to screen and match claims, generating referrals for both motor and household business areas. Responsibility for the upkeep of local, and input into national rules.
Open Source and Database Searches: Undertake open source and company-provided database searches for the validation of claims identified as requiring such research.
Third-Party Applications: Make applications to third parties for information in compliance with the Data Protection Act, such as Police Appendix D (b) mandates.
Reporting and Documentation: Maintain accurate records of investigations and prepare detailed reports on findings.
Collaboration: Work closely with internal stakeholders to support the achievement of business objectives and provide required levels of support to strategies, tactics or general claims handling decisions.
Supplier Management: Instruct approved external suppliers with accurate and clear guidance to maximise their effectiveness.
Ensure that you fully understand and comply with the organisation's Risk Management Policies as they relate to your area of responsibility and demonstrate in your day to day work that you put customers at the heart of everything you do.
Ensure that you fully understand and comply with the organisation's Data Governance Policies as they relate to your area of responsibility and demonstrate in your day to day work that you treat data as an important corporate asset which must be protected and managed.
Maintain the company's compliance standards and ensure timely completion of all mandatory on-line training modules and attestations.

Key Requirements:

Knowledge of report writing and ability to analyse outcomes and MI is essential.
Knowledge of Road Traffic Act and implications of being RTA/Article 75 insurer is essential.
Knowledge of creating and maintaining Best Practice and guidance materials is essential.
Previous Demonstrable experience of working in a claims/fraud-related environment, particularly with motor and household insurance claims is essential.
Previous experience of fraud detection systems and processes within the insurance industry, particularly SIRA is desirable.

In return, we can offer you:

Basic Salary £28-33,000 (DOE) as well as market leading benefits.

25 days Annual leave plus statutory holidays.

Just some of the great benefits we offer:

On-site gym
Free on-site parking
Free on-site breakfast bar
Complimentary on-site snacks and soft drinks
Discretionary performance related bonus
An extra day's holiday for your birthday

Application deadline: this position will remain open until we have found the right person for the job.

We kindly request that no agencies contact us regarding this position. Speculative CVs will not be accepted.

Trinity Claims is an equal opportunities employer and we positively encourage applications from suitably qualified and eligible candidates regardless of your gender, age, race, disability, ethnic background, religion or belief, sexual orientation, gender reassignment, marital status, or pregnancy and maternity.

#INDCCC

Quick apply

Refine Your Search

support analyst jobs in kent

Fraud Intel Analyst

Technical Business Analyst (Business Systems)

Analyst, Enterprise Service Desk

Financial Analyst

Editor

Junior MDM Analyst

Financial Analyst

Solutions Analyst

Business Analyst

Counter Fraud Intelligence Analyst

HR Systems Analyst

Bureau Data Analyst Lead

Claims Intelligence Analyst

Market Insight Analyst

Group Revenue Analyst

Service Charge Analyst

Data Analyst – Parametric Estimator

FP&A Analyst

Part Time Qualified Laboratory Analyst - Maidstone

Graduate Analyst- CAF Bank

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