Veterinary assistant Work, Jobs in Kentish Town Nw5 (with Salaries)

Receptionist (part time considered)
Blue Cross —London
- £31,747 a year
- Weekend availability
- Hospital
- Customer service
- Microsoft Office
- Employee assistance programme
- Employee discount
Quick apply
12h
Kennel Assistant
Otford Boarding Kennels —Sevenoaks
- From £13 an hour
- Part-time
- In-person
Quick apply
1d
Veterinary Receptionist - Poplar & Canary Wharf
Wood Wharf Vets / Poplar Vets / vet.co.uk —Canary Wharf
- From £26,500 a year
- Part-time
- Laboratory experience
- Administrative experience
- Travel
- Store discount
- Employee discount
Quick apply
3d
Receptionist – Part Time
Vets Now —London
- £15.46 an hour
- Part-time
- Annual leave
Receptionist
PDSA —Bow
- £14.57 - £14.94 an hour
- Part-time
- Word processing
- Front desk
- Communication skills
- Employee assistance programme
- Employee discount
2d
Kennel hand assistant Canine welfare
Gables Pet Parlour —Swanley
- £13 - £15 an hour
- Overtime
- Microsoft Word
- Microsoft Excel
- Heavy lifting
- Relocation assistance
- Annual leave
Quick apply
Research and Innovation Office – Data Administrator
Royal Veterinary College —King's Cross
- £14.27 an hour
- Administrative experience
10h
Veterinary Receptionist
DNAVetcare —Dartford
- Up to £28,000 a year
- Weekend availability
- Front desk
- Communication skills
Veterinary Receptionist
Village Veterinary Surgery —Hatfield
- £12.70 - £12.80 an hour
- Part-time
- Customer service
- Laboratory experience
- English
- Employee discount
Quick apply
Veterinary Receptionist
Companion Care —Reigate
- Weekend availability
- Computer literacy
- Employee discount
Part Time Veterinary Receptionist
IVC —Barnet
- Up to £18,613.65 a year
- 8 hour shift
- Communication skills
- Annual leave
Veterinary Receptionist (Full Time, 12-month FTC)
IVC —Barnet
- Up to £26,528.31 a year
- 8 hour shift
- Communication skills
- Annual leave
Lead Veterinary Receptionist
IVC —Barnet
- Up to £28,900 a year
- Management
- Hospital
- Administrative experience
- Annual leave
- Employee discount
Receptionist – Sunday
Vets Now —Staines-upon-Thames
- £15.40 an hour
- Annual leave
9d

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Kennel Assistant
Otford Boarding Kennels —Sevenoaks
Keeping dogs and kennels clean. Good observational skills to notice changes in dogs behaviour. Preparing food and feeding dogs.
From £13 an hour
Quick apply
1d
Animal Care Assistant (fixed term contract) - Hammersmith animal hospital
Blue Cross —London
Each day will see you providing care to the pets in our hospitals which includes cleaning, feeding, exercising, grooming, laundry and administering treatment,…
£31,927 a year
Quick apply
6d

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veterinary assistant jobs near kentish town nw5

Receptionist (part time considered)

Blue Cross
London

Quick apply

Job details

Permanent | Full-time
£31,747 a year
12 hours ago

Benefits

Company pension
Employee assistance programme
Employee discount

Qualifications

Customer service
Microsoft Office
Organisational skills
Animal welfare
Communication skills

Full job description

Description

Contract: Permanent, full time (3 or 4 days considered)

Salary: £27,973 plus £3,954 London Weighting Allowance

Location: Victoria animal hospital

Closing date: Thursday 25 June 2026

Interview date: we will be inviting shortlisted applicants to interview as they apply

Do you enjoy working with people, managing busy environments, and providing support when it really matters? Are you patient, resilient, and confident handling a wide range of customer interactions? If so, this could be the role for you.

We’re looking for a Receptionist to join our team at Victoria animal hospital, where you’ll be one of the first points of contact for our clients and visitors. This is a key role supporting the smooth running of the hospital, ensuring every client receives a professional, compassionate, and efficient service.

More about the role

This is a busy, front-facing role where you will balance client care with administrative responsibilities. You will manage a wide range of enquiries, both face to face and on the telephone, alongside appointments, payments, and general reception duties.

Client interactions are often varied and can be complex or emotionally challenging. This is not a purely transactional reception role, patience is key, and you will need to take time to guide conversations, manage expectations, and support clients who may be anxious or distressed.

You will work 8.5-hour shifts between 8am and 8pm, Monday to Friday, with 1 in 4 weekends.

What you will be doing

Providing a warm, friendly, and non-judgemental welcome to clients and visitors
Supporting a wide range of client enquiries, including those that may be sensitive or complex
Managing appointments, payments, and medication dispensing
Keeping clients informed and supported during busy periods
Liaising with Veterinary Nurses and the wider team to support client queries
Assessing client eligibility and maintaining accurate records
Completing administrative tasks, including updating systems and maintaining data
Working collaboratively with colleagues to ensure efficient and consistent processes
Maintaining a clean, safe, and welcoming reception environment
Supporting wider hospital activity, including donations and general duties

About you

A confident communicator who enjoys working in a fast-paced, people-facing environment, with the ability to adapt your approach to suit different individuals and situations. You’ll be comfortable handling a wide range of interactions and providing a consistently professional and supportive service.

Resilience and emotional intelligence are key in this role. You’ll remain calm and compassionate when dealing with sensitive or challenging situations, while maintaining appropriate boundaries. Patience is essential, as some conversations will require time, empathy, and careful handling.

Well organised and able to manage competing priorities, you’ll take pride in maintaining accuracy and a high standard of service. A proactive approach and willingness to learn will support your ongoing development in the role.

Essential Qualifications, Skills, and Experience

Experience in a busy, high-volume face-to-face customer service environment
Experience handling challenging or sensitive customer interactions
Strong communication skills, both verbal and written
Demonstrable resilience and ability to remain calm under pressure
Confidence supporting people who may be anxious or distressed
Ability to manage multiple priorities in a fast-paced environment
IT literate with MS Office and web-based systems
The ability to demonstrate, understanding and apply our Blue Cross values

Desirable Qualifications, Skills, and Experience

Experience supporting customers through complex or non-routine enquiries
Experience working with appointment booking systems
Strong organisational skills and attention to detail
An understanding of animal welfare
Experience in a clinical or care-based environment

How to apply

To apply for this role, please submit your application through our careers site and answer the application questions, demonstrating how you meet the essential criteria.

We reserve the right to close this vacancy early should we receive a high volume of applications.

Blue Cross benefits

Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.

In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.

Our generous benefits package includes:

Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays)
Programmes for physical and mental wellbeing support
Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family
Health cash plan
Unlimited access to an employee assistance programme
Pension scheme with enhanced employer contribution
Professional fees paid with Continuing Professional Development and personal development support.
Life assurance
20% discount on Pet Plan pet insurance
Enhanced family friendly policies
Recognition scheme
Annual volunteer days
Charity worker discounts across a variety of retailers

To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.

About Blue Cross

If you’d like to learn more about Blue Cross, our mission, and the work we do to support animals and people, take a look at our About Us page

Quick apply

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veterinary assistant jobs in kentish town nw5

Receptionist (part time considered)

Kennel Assistant

Veterinary Receptionist - Poplar & Canary Wharf

Receptionist – Part Time

Receptionist

Kennel hand assistant Canine welfare

Research and Innovation Office – Data Administrator

Veterinary Receptionist

Veterinary Receptionist

Veterinary Receptionist

Part Time Veterinary Receptionist

Veterinary Receptionist (Full Time, 12-month FTC)

Lead Veterinary Receptionist

Receptionist – Sunday

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